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“Mantrastic”

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Mantra Mooloolaba Beach Resort
Ranked #1 of 15 Hotels in Mooloolaba
Au
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Mantrastic”
Reviewed November 6, 2013

I had been here several years ago (solo) and always wanted to get back for another visit. This time my wife was able to make it as well and we really enjoyed our time here. Apart from having to wait until the room was ready after 2pm, which is pretty standard, we found everything to our liking. The view from our second floor apartment looking over the pool and garden area to the beach and ocean was fabulous. The decor inside was contemporary and the whole apartment very clean and well appointed with linen, crockery, cutlery, microwave, fridge (with ice!),plug in stovetop, washing machine, iron etc.The cedar venetian blind panels across the main external window/doorway and main bedroom were really tasteful and functional. Flat screen TVs in the lounge room and bedroom were terrific but the best bit was the spa and shower with a curved glass full length window, from which you could take in the external view or watch TV in the lounge. Very nice. For privacy there was a shower curtain as well. Plenty of wardrobe and clothes hanging space, comfortable king size bed, and plenty of room in all areas of the apartment made fro a very comfortable stay.A quick walk downstairs saw us right on shops, beach, restaurants/cafes one side, or supermarket, chemist, bakery and liquor store on the other. Staff were very helpful and friendly. Only a 2 night stay. Definitely worth another visit.

Room Tip: Ask for beach/ocean view
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterandcatheriner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, January 22, 2014
Dear Peter R
Thank you for sharing such a wonderful review on your stay with us here at Mantra Mooloolaba Beach. I am delighted to hear you were able to return for a mini getaway with your wife and enjoy our facilities and location.
I am pleased you found the apartment to be to your liking and enjoyed the spa/shower with a view.
Thank you for your kind words regarding our staff, I will be sure to pass these on.

We look forward to welcoming you back for a longer stay in the future.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (374)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
adelaide australia
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 4, 2013

We recently stayed at this place on the 1st November for a couple of nights. This is the first time we stayed in an apartment. The staff were good but I did not like the fact that we had to pay before our room was given to us. Then they took a bond from our card. When we checked out we found out that the bond is taken from our card and put back a couple of days later. This is the first time we have had to pay a bond. There is no restaurants in this place they are all along the street in from of the apartment block. The place where we went to eat was ok, the staff were fantastic, but some of the food was not that great. I did not like the fact that the bed was by the front door and the lounge area was at the back where the balcony was. I thought that was bad for the fact that the noise was too loud. We had no one to make the bed or clean the room, I thought with the money we paid they could have cleaned the room. The shower was in a bad place overlooking the family room and the beach. Why I don't know. Anyway we won't be staying there again.

Room Tip: No room service provided unless you pay extra.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cyrus22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, January 22, 2014
Dear cyrus22
Thank you for taking the time to provide feedback regarding your stay with us here at Mantra Mooloolaba Beach in November 2013, and I'm sorry to hear you did not enjoy some aspects of your stay with us.

I encourage you to send me an email or contact me anytime to discuss these matters and ensure that a future visit with us is memorable for all the right reasons.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunshine Coast, Australia
Level Contributor
313 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed November 2, 2013 via mobile

Family friendly beach. Fantastic landscaping, ready access to lots of cafés and restaurants - including the fantastic Mooloolaba Surf Clib with it's lovely views and buffet. The shops, the quality of restrooms is second to none.

  • Stayed November 2013
    • Value
Helpful?
Thank ozeeboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, January 22, 2014
Dear ozeeboy
Thank you for taking the time to provide feedback regarding your stay with us in November 2013. We are delighted to hear you had an enjoyable stay and took advantage of our fantastic location!
We look forward to welcoming you back to Mantra Mooloolaba Beach.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 25, 2013

Pleasantly surprised to have an ocean view from our 2nd floor one bedroom unit and everything was satisfactory. For some reason though, I found the unit just ok. Perhaps it is because I really do not like having to walk past shops (cafes with people eating etc) when I am in my swimsuit on my way to and from the beach! Mooloolaba beach is a short stroll away - across road and couple of hundred metres along via a walkway. The kitchen was relatively well equipped although only a mini-fridge and plug-in hot plate rather than stove top. Comfortable bed etc.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shari W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 29, 2013
Dear Shari W
Thanks for taking the time to provide feedback on your stay with us here at Mantra Mooloolaba Beach, and it was great to read you were pleasantly surprised with your view from level 2 and found the apartment comfortable.

We look forward to having the opportunity of welcoming you back to Mantra Mooloolaba Beach in the future.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviewed October 19, 2013

As returning customers my family and I recently stayed at this wonderful location/accommodation. The accommodation is very well kept and provides a wonderful comfort. The location is perfect for the beach, restaurants, shops etc. The staff constantly have a smile on their face which makes them easily approachable and they cannot do enough when it comes to answering any questions that you may have. This was especially good considering we were there when the half ironman event was on and the hotel was very busy. We all left feeling very relaxed and shall look forward to returning at some point in the future.

Stayed September 2013, traveled with family
Helpful?
Thank Iain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 29, 2013
Dear Iain B
Thank you for your positive feedback regarding your recent stay at Mantra Mooloolaba Beach. It is great to read you and your family enjoyed your time at the resort and found the staff to be friendly and helpful.
We look forward to welcoming you back to the resort for your next stay in Mooloolaba.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 13, 2013

Terrible from the start.....
No discussion on check in regarding hotel facilities, local area, hotel map etc etc

Room very dated, with bed at the door entry to unit, and therefore along general corridor, and so very noisy and no privacy. Bathroom old decor....circular step in shower, with dirty shower curtain.
Towels thin and rough.

Tv...has foxtel sports channel, but no movie channels

Lifts very, very slow. We are currently still staying here, and after waiting for a lift to the pool this morning, we opted for 8 flights of stairs. Only to find that there were no pool towels available, and we were told to use our bath towels, and that our bath towels would be replaced by housekeeping.....so, back up to our room....get the bath towels for the pool....
Now, I'm back in the room 2 hours later....no bath towels have been replaced......I rang reception 30 mins ago.....and I'm still waiting to have my shower.....

This place is terrible. We have 2 more nights booked, but I'm seriously thinking of moving to a different hotel.

By the way, the pool is not very clean.....lots of leaves and rubbish wrappers in it!!

Is this supposed to be 4 star?? In my opinion, it certainly isn't!

And still......waiting for bath towels...........

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank deb2012on
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 29, 2013
Dear deb2012on
Thank you for your review of your stay with us here at Mantra Mooloolaba Beach, and it's unfortunate to hear that there were a number of aspects of your stay that you were not satisfied with.
I will be raising your concerns regarding information provided on arrival with our front desk team to ensure our valued guests receive all the necessary information required for their stay.
I was concerned to read of the delay taken for the lifts and also for your towels to be replaced and I do apologise for this.

Thank you again for taking the time to post a review, and should your travel plans return you to Mooloolaba please do not hesitate to contact me directly so we can take steps to make this up to you, and ensure your next stay is memorable for all the right reasons.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matamata, Waikato, New Zealand
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2013

Great spot for ease of shopping and eating. We were on the 13th floor so amazing 270 degree views of whales at sea etc. We did lose the sun around 2pm though as were facing the sea. We had a 2 bedroom apartment because they couldn't guarantee a king bed in a one bedroom apartment and like the space when on holiday. It turned out we had a king bed anyway so probably paid more than needed but the 2 bathrooms were handy! Aircon was very efficient but a bit of a freshen up with paint and bathrooms would be nice as the rooms were not cheap. Lovely reception guy ( Dan ) who made sure we could get in our apartment early after the horrible time change when you leave Auckland. Great location for a really relaxing holiday.

Room Tip: Watch out for the noisy road or lack of afternoon sun.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 29, 2013
Dear Glenda C
Thank you for your review regarding your recent stay at Mantra Mooloolaba Beach, and I am delighted you enjoyed your stay with us and were fortunate enough to watch the whales from your room. All our rooms face east, therefore unfortunately do not get the afternoon sun, however, do get the amazing morning sun and ocean!
I am pleased to read Dan was able to assist with an earlier check in and will be happy to pass on your kind words.
We look forward to having the opportunity of welcoming you back to Mantra Mooloolaba Beach in the future.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Mooloolaba Beach Resort

Property: Mantra Mooloolaba Beach Resort
Address: cnr Mooloolaba Esplanade & Venning St, Mooloolaba, Queensland 4557, Australia
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Mooloolaba
#1 On the Beach Hotel in Mooloolaba
#1 Luxury Hotel in Mooloolaba
#2 Romantic Hotel in Mooloolaba
#4 Family Hotel in Mooloolaba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Mooloolaba Beach Resort 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Found right on the waterfront Mantra Mooloolaba Beach is a must in Sunshine Coast accommodation. Located on the Esplanade and offering self contained accommodation with over 30 restaurants, cafes and shops all on your doorstep. The hotel features fully furnished one, two and three bedroom suites each with a private balcony and sweeping ocean or garden views. Our suites provide the perfect accommodation for business travellers, just 12km for the airport as well as families with one, two and three bedroom options, most with full ocean views and spa baths. Onsite at Mantra Mooloolaba Beach you will find a variety of dining options as well as many leisure facilities including two swimming pools, a spa, sauna, recreation deck and fully equipped gym. For those that want to explore the Sunshine Coast, take a walk along the beautiful Mooloolaba beachfront, voted the best in the region, or visit one of the many tourist attractions found close by including Australia Zoo, UnderWater World or the Eumundi Markets. Mantra Mooloolaba Beach offers the ideal base for Sunshine Coast accommodation. ** Please Note, Unless otherwise stated all rates are weekly service. Daily service available upon request at an additional cost. WiFi available at a nominal charge. Maintenance Notice Mantra Mooloolaba Beach will be undergoing maintenance works on the resort outdoor pool from 22 May until 24 June 2017. During this period the outdoor pool and conference rooms will be closed, however the indoor pool will still be available to our guests. The remedial work will be occurring during the hours of 8:30am and 5pm, Monday to Friday. We apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Mantra Mooloolaba Beach Hotel Mooloolaba
Mooloolaba Outrigger
Mantra Mooloolaba Beach Resort Sunshine Coast

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