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Mantra Mooloolaba Beach Resort
Ranked #3 of 16 Hotels in Mooloolaba
Certificate of Excellence
Reviewed March 27, 2013

we stayed here in march 2012 before going to a wedding at Kenilworth,,,, well the room was very much in need of an upgrade, the carpet leading out to the front balconey was worn through, kitchen was in need of repair, overall cleanliness of the unit was not bad.
On leaving we were talking to a maid who showed us the unit next door which had been upgraded, but the owner of the unit we were in seemed to tight to upgrade his.
Why would you not think that Mantra would not make some rules for all owners to keep there rooms up to a certain standard.
The location of Mantra is great, but i would look at other resorts to stay at in the future.

  • Stayed: April 2012, traveled as a couple
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1  Thank sluger-as
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear sluger-as
Thank you for taking the time to post a review regarding your stay at Mantra Mooloolaba Beach in March 2012, we always appreciate receiving constructive comments which help us maintain and improve our standards, as well as meet and exceed guest’s expectations. Thank you for raising your concerns with the condition of the apartment you stayed in.
We are continuing a soft refurbishment which includes replacement of all fold out sofa’s, carpets, furnishing and bedding in all room types, generally giving the units a fresh modern look. Mantra Mooloolab a Beach has processes in place to ensure all unit owners adhere to the standards expected of us and our valued guests.
Once again we do apologise for any inconvenience caused during your stay and hope you will allow us to demonstrate the true spirit of Mantra Resorts Hospitality when you next decide to holiday.
Kind regards
Gillian Edwards
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,820 - 2,826 of 3,155 reviews

Reviewed March 25, 2013

My family and friends recently shared a 3 bedroom apartment at this great location. The front desk staff were very personable and welcoming; the facilities catered well for our needs; we were only a short walk from the beach; and our room was peaceful when required and perfect when we wanted to sit down for family dining. A great spot for relaxing and one that my family and I shall be returning to.

Stayed: March 2013, traveled with family
Thank Iain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear Iain B
Thank you for sharing your thoughts on your recent stay at Mantra Mooloolaba Beach, I am delighted you had a relaxing family holiday in one of our spacious 3 bedroom apartments.
We look forward to having the opportunity of welcoming you back to Mantra Mooloolaba Beach in the future.
Kind regards
Gillian Edwards
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

We chose the Mantra as we have had good experiences with that chain in the past. The room was more of a studio apartment.
Pros - short walk to the beach and in close proximity to cafes, shops etc. We had a corner room and so had an ocean view form the balcony.
Cons - our room was near a lift shaft and so we could hear the lift operating through the night. The bathroom had a shower over a spa bath. There was a window between the living area and the bathroom which meant the shower curtain needed to be pulled across the wind even to use the loo.
The sliding louvre doors that closed off the bedroom from the living area had to be left open to get the benefit from the air con. Perhaps not ideal if others using the sofa bed in the living area.

  • Stayed: March 2013, traveled as a couple
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Thank Brizwhiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear Brizwhiz
Thank you for taking the time to post a review on your stay with us here at Mantra Mooloolaba Beach, and it's unfortunate to hear that there were a number of aspects of your stay that you were not satisfied with. It's regrettable that these issues were not brought to our attention during your stay so we could have rectified these for you to ensure you had a more enjoyable time with us. The majority of our 1 Bedroom Apartments do have the shower over spa bath with a window, however there are a few that do not and our team would be happy to allocate a room more suitable for your needs if available.
Should your travels return you to Mantra Mooloolaba Beach, please do not hesitate to contact us so we can take steps to make this up to you, and ensure your next stay is memorable for all the right reasons.
Kind regards
Gillian Edwards
Executive Assistant Manager

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Reviewed March 22, 2013

We stayed a couple of weeks ago during the very wet weather and I can say the indoor pool was fantastic to entertain our 3 year old. The location of the hotel is great being so close to the beach and other cafe's.There was no delays at check in and check out so we could get on with our holiday. All staff were very friendly especially on the front desk. We were always greeted with a lovely smile. This place is great if you’re looking to relax and unwind.

  • Stayed: February 2013, traveled with family
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Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear Rachel F
Thank you for sharing your thoughts on your recent stay with us here at Mantra Mooloolaba Beach, I am delighted you enjoyed your familiy getaway even though the weather was not pleasant.
It is excellent to hear you and your 3 year old were able to enjoy our lovely indoor heated pool and facilities.
We look forward to welcoming you back to Mantra Mooloolaba Beach when you next decide to relax and unwind.
Kind regards
Gillian Edwards
Executive Assistant Manager

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Reviewed March 22, 2013

Recently stayed at south bank Brisbane mantra which was excellent, so booked with mantra at mooloolaba for next family weekend away. Stayed in three bed apartment. Good size rooms, great location and views and staff friendly enough but not overly helpful. However rooms were all very dusty, to a point that indicated had not been wiped down in a while. Bathroom grouting in shower had gone black in some places and walls all scuff marked. Minor thing but indicative of lack of attention was living room clock didn't work. Views are FANTASTIC and location is excellent. Just needs a coat of fresh paint, a decent spring clean and an airing out. Also balcony felt very unsafe with very low guard rail . Definitely not worth 4.5 stars.

  • Stayed: March 2013
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Thank annamoody27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear annamoody27
Thank you for your feedback regarding your recent stay with us here at Mantra Mooloolaba Beach, we always appreciate receiving constructive comments which help us maintain and improve our standards, as well as meet and exceed guest’s expectations.
I am delighted you enjoyed the views from your spacious 3 bedroom apartment and took advantage of our central location.
I am disappointed to read of the cleanliness of the apartment and bathroom and encourage you to contact me directly to discuss these matters further and ensure the apartment is brought back to the standard we pride ourselves on.
We hope you will allow us to demonstrate the true spirit of Mantra Resorts Hospitality when you next decide to holiday.
Kind regards
Gillian Edwards
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

A very comfortable apartment hotel for a golf holiday with a bunch of blokes.
Great access to restaurants etc.
When will Aussie hotels wake up to themselves about Wi-Fi access. Would have cost me A$50 to get access to my daily newspaper - Come on people!
Just back from overseas - 5 hotels - never a wifi fee! Wake up Australia!

  • Stayed: March 2013, traveled with friends
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Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear Robert G
Thank you for your review on your recent stay with us here at Mantra Mooloolaba Beach, I am pleased you had a comfortable holiday with your golfing mates and took advantage of the wonderful restaurants in close proximity to our hotel.
We look forward to welcoming you back to Mantra Mooloolaba Beach in the future.
Kind regards
Gillian Edwards
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

Staff very friendly whole time while we were there. Were able to answer all inquiries exactly. Able to give good directions on how to get around. Arrived early and were able to get into our apartment straight away which was good as it was very hot outside. Towels to the pool were available at no extra charge. Apartment was very clean and tidy. We have stayed here twice before and would not hesitate to stay here on our next trip to Sunshine Coast.

Room Tip: We have found at front of complex give you the best ocean views and also look over the pool and spa...
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  • Stayed: March 2013, traveled as a couple
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1  Thank rustybid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this reviewResponded April 8, 2013

Dear Rustybid
Thank you for sharing your thoughts on your stay with us here at Mantra Mooloolaba Beach, and it was excellent to hear you enjoyed your mini break away and found our front desk team to be friendly and helpful. I am pleased to read the cleanliness met your expectations and you will be back!
We look forward to welcoming you back to Mantra Mooloolaba Beach in the future.
Kind regards
Gillian Edwards
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Mooloolaba Beach Resort

Address: cnr Mooloolaba Esplanade & Venning St, Mooloolaba, Queensland 4557, Australia
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Mooloolaba
#2 Romantic Hotel in Mooloolaba
#3 On the Beach Hotel in Mooloolaba
#3 Luxury Hotel in Mooloolaba
#4 Family Hotel in Mooloolaba
Price Range: $123 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Mooloolaba Beach Resort 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Found right on the waterfront Mantra Mooloolaba Beach is a must in Sunshine Coast accommodation. Located on the Esplanade and offering self contained accommodation with over 30 restaurants, cafes and shops all on your doorstep. The hotel features fully furnished one, two and three bedroom suites each with a private balcony and sweeping ocean or garden views. Our suites provide the perfect accommodation for business travellers, just 12km for the airport as well as families with one, two and three bedroom options, most with full ocean views and spa baths. Onsite at Mantra Mooloolaba Beach you will find a variety of dining options as well as many leisure facilities including two swimming pools, a spa, sauna, recreation deck and fully equipped gym. ... more   less 
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Also Known As:
Mantra Mooloolaba Beach Hotel Mooloolaba
Mooloolaba Outrigger
Mantra Mooloolaba Beach Resort Sunshine Coast

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