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“Great location, beach view rooms recommended”

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Mantra Mooloolaba Beach Resort
Ranked #2 of 15 Hotels in Mooloolaba
Certificate of Excellence
Level 2 Contributor
6 reviews
“Great location, beach view rooms recommended”
Reviewed November 21, 2012 via mobile

Really nice hotel in good location. We upgraded to a beach view room on an online deal and found it very worthwhile. Wifi connection very expensive. Pool and outdoor barbecue areas excellent. Gym facilities also nice and neat.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coffeeandstirfry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 11, 2012
Dear Coffeeandstirfry
Thank you for your positive review regarding your recent stay with us here at Mantra Mooloolaba Beach. It was great to hear you enjoyed the ocean views and were able to take advantage of our facilities and thought they were excellent.

We look forward to welcoming you back to Mantra Mooloolaba Beach in the future.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,533 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Brisbane, Australia
1 review
Reviewed November 18, 2012

We enjoyed great ocean views from the higher floor we stayed in. The rooms were very neat and clean. Reception service staff were all friendly and helpful. Loved the indoor heated swimming pool (when it's cold outside)! Would love to visit again if we can afford to next time. Thanks for the wonderful stay at Mantra.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cloudy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 5, 2012
Dear Cloudy33
Thank you for sharing your thoughts on your recent stay at Mantra Mooloolaba Beach and I am delighted to hear we exceeded your expectations.
It is great to hear you enjoyed our facilities and would like to return for a future mini break.
We look forward to welcoming you back again soon to Mantra Mooloolaba Beach.
Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2012

We stayed there for 5 nights recently. Arrived early and asked for a phone call when room was ready, but that didn't happen. Given a key and and that was it, no explanation on room or workings off, (didn't know u had to stick a card in to get air con to work for example). Nil room service, so had to wash the towels ourselves, which seem to take forever as it would be quicker for me to blow hot air on them to dry rather than wait for the machine to do its job. Room was quite nice, carperts a little dirty, and the roof bbq area was under construction. The positives.. a great view in a great location and although staff not overly helpful they are very pleasant.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 5, 2012
Dear Andrew C
Thank you for your review of your recent stay at Mantra Mooloolaba Beach and it's unfortunate to hear that you did not enjoy some aspects of your stay with us.
I would like to sincerely apologise for the lack of information and service provided to you on arrival by our team. I understand the frustration caused while trying to establish the key is required for power in our apartments, and this feedback will be passed on to our team.
I'm sorry to hear the washing machine and dryer took an extremely long time to finish it's cycle, and we would have been more than happy to assist with extra towelling to ensure you were not waiting to enjoy your time at the beach or pool.
Thank you again for your feedback and we hope you will consider Mantra Mooloolaba Beach next time you holiday on the Sunshine Coast.
Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tweed Heads, Australia
Level 5 Contributor
69 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 8, 2012

We recently stayed two nights at the Mantra and whilst the location was great the Resort itself was disappointing. Our room was tired looking and lacked cleanliness, the carpets were not vacuumed and benches had not been wiped down. Our room was not serviced at all and we did not receive clean towels. Apparently rooms only get serviced after every 4 night stay otherwise you have to pay additional charges. I find this totally unacceptable when paying in excess of $150 per night. Would stay somewhere else if visiting this area again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, December 5, 2012
Dear K S
Thank you for taking the time to post a review of your recent stay at Mantra Mooloolaba Beach and I am sorry to hear that our apartments and resort did not meet your expectations.
It concerned me to read of the cleanliness of your carpets and benches, and it's regrettable that these issues were not brought to our attention during your stay so we could have rectified these for you.
Thank you again for your feedback and I encourage you to contact me directly to ensure you enjoy a future stay with us if you consider Mantra Mooloolaba Beach next time you holiday on the Sunshine Coast.
Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 5 Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 8, 2012

Next to the beach and with good family facilities this is a fairly typical Australian resort hotel, not really up to international standards but good by local ones. If you check out late (after 10 am) they add $20 an hour to the room charge and internet access in the room is $15 for two hours capped at 20Mb. There's poor sound and light insulation - no curtains on the windows, just wooden slat blinds. On the plus side rooms are big with basic kitchen facilities (kettle, microwave, small fridge, some plates and cups).

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FirstMagistrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, November 12, 2012
Dear Magistrand
Thank you for taking the time to post a review regarding your recent stay at Mantra Mooloolaba Beach. We always appreciate receiving constructive comments which help us maintain and improve our standards, as well as meet and exceed guest’s expectations.
Thank you for bringing your concerns regarding internet charges and late check out charges to our attention. We will investigate our advertising and website descrptions to ensure no further misunderstanding occurs.
I am pleased you found our rooms to be spacious with the basic kitchen facilities required for a holiday.
Thank you again for your feedback and we hope you will consider Mantra Mooloolaba Beach next time you holiday on the Sunshine Coast.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Australia
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 6, 2012

We stayed at the Mantra with our work social club on 03/11/12. The hotel and grounds are exceptionally clean and well maintained. Our room was only on the second level but we still had a view of the ocean, the pool, the street and the grounds. The staff are friendly and everything is in walking distance, shops, bars, Coles, chemists, news agents, specialty shops, just about everything you could need for your stay. We will be back that's for sure.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mancini22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, November 12, 2012
Dear Mancini22
Thank you for your positive review regarding your recent stay at Mantra Mooloolaba Beach.
I am pleased you found the hotel and grounds to be exceptionally clean and well maintained.
It is great to read you were able to enjoy the view from your apartment on Level 2 and found our location to be so handy.
We look forward to welcoming you back again soon.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 6, 2012

I recently spent a night at the Mantra and loved it! The 1 room apartment was clean, comfortable and roomy and the view from the balcony was fabulous! Next time I'll probably ask for an apartment on a higher floor than the third. The TV was not working properly and Maintenance came and attended to the problem very promptly. The lifts were slow and unreliable at times. Overall I thought it was great value for $132 and I'd happily stay there again.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrishanneAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillian E, Front Office Manager at Mantra Mooloolaba Beach Resort, responded to this review, November 12, 2012
Dear IrishanneAdelaide
Thank you for taking the time to post a review regarding your recent stay at Manra Mooloolaba Beach, I am delighted you enjoyed your one night stay with us.
I am pleased you found our rooms to be comfortable and roomy with a fabulous view.
We look forward to welcoming you back when you next decide to holiday in Mooloolaba.

Kind regards
Gillian Edwards
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Mooloolaba Beach Resort

Property: Mantra Mooloolaba Beach Resort
Address: cnr Mooloolaba Esplanade & Venning St, Mooloolaba, Queensland 4557, Australia
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Mooloolaba
#2 Luxury Hotel in Mooloolaba
#2 Romantic Hotel in Mooloolaba
#2 On the Beach Hotel in Mooloolaba
#4 Family Hotel in Mooloolaba
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Mooloolaba Beach Resort 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Found right on the waterfront Mantra Mooloolaba Beach is a must in Sunshine Coast accommodation. Located on the Esplanade and offering self contained accommodation with over 30 restaurants, cafes and shops all on your doorstep. The hotel features fully furnished one, two and three bedroom suites each with a private balcony and sweeping ocean or garden views. Our suites provide the perfect accommodation for business travellers, just 12km for the airport as well as families with one, two and three bedroom options, most with full ocean views and spa baths. Onsite at Mantra Mooloolaba Beach you will find a variety of dining options as well as many leisure facilities including two swimming pools, a spa, sauna, recreation deck and fully equipped gym. For those that want to explore the Sunshine Coast, take a walk along the beautiful Mooloolaba beachfront, voted the best in the region, or visit one of the many tourist attractions found close by including Australia Zoo, UnderWater World or the Eumundi Markets. Mantra Mooloolaba Beach offers the ideal base for Sunshine Coast accommodation. ** Please Note, Unless otherwise stated all rates are weekly service. Daily service available upon request at an additional cost. WiFi available at a nominal charge. Maintenance notice Mantra Mooloolaba Beach will be undergoing maintenance works on the resort outdoor pool from 22 May until 5 August 2017. During this period the outdoor pool will be closed, however the indoor pool will still be available. The remedial work will be occurring during the hours of 0830-1700 Monday – Friday. We apologise for any inconvenience this may cause and look forward to launching our new and updated outdoor Pool area in August. ... more   less 
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Also Known As:
Mantra Mooloolaba Beach Hotel Mooloolaba
Mooloolaba Outrigger
Mantra Mooloolaba Beach Resort Sunshine Coast

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