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The Town House Motor Inn
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Reviews (120)
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All reviewsstayed herestay there againattached restaurantgnocchifantastic mealbathroom doorshaving creamrooms are cleanshower gelovernight stopunder covera great place to staywalking distancefriendly serviceone night staymini bargreat restaurant
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Reviewed January 9, 2014

This was our first ever visit to Goondiwindi. The Town House Motor Inn is reasonably priced and quite comfortable accommodation. We had a two room apartment. Easy walking distance to shops and food outlets. Would stay there again.

Room Tip: The bed in the 2nd room was not the most comfortable.
  • Stayed: January 2014, traveled with family
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Thank JackieBBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Owner at The Town House Motor Inn, responded to this reviewResponded January 12, 2014

Thank you for rating our hotel, we were pleased to be able to help you on your first visit to Goondiwindi.

We were pleased you were able to walk from our hotel and explore all that Goondiwindi has to offer.

We look forward to welcoming you and your family on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

The motel is far from being new but is kept in good shape, externally and internally. All the facilities you'd expect; good bedding; very clean, and a warm welcome. We hope not to drive down the Newell Highway again — it's a goat track — but if we do, we'll stay with David & Lisa.

  • Stayed: January 2014, traveled as a couple
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Thank PeterFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Owner at The Town House Motor Inn, responded to this reviewResponded January 9, 2014

Thank you for taking the time to rate our hotel.

Yes our hotel is of some age but we have over the past 3 years spent time improving shade, ac, chairs and bedding to modernise for our guests.

Our friendly nature and hospitably is something we pride ourselves on and we hope to be able to welcome you again if the occasion arises.

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Reviewed January 5, 2014

I have now stayed at the Town House on 2 occasions.
Both times it has been clean, comfortable and the staff are extremely friendly and helpful.
The motel is within walking distance of all the main streets facilities.
Happy to recommend this motel.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank baileys345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Owner at The Town House Motor Inn, responded to this reviewResponded January 9, 2014

We appreciate the time you have taken to rate our hotel.

We are pleased you were a return visitor to our establishment, our position in the centre of Goondiwindi is one of our strongest selling points and makes the whole experience much more enjoyable for our guests if they are able to walk to most things.

We were thrilled to read you were happy to recommend us and we look forward to hosting you again one day.

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Reviewed January 2, 2014

Major communication/technological problems. Issues with shower cleanliness, aircon primitive, missing a requested bed so kid hadta sleep on floor, linen and towels changed wen not requested - felt invasion of personal property, no wardrobe space, took fridge all first night to cool down and hadta leave cupboard door open for this to happen, cheap plastic cutlery and plates provided - as restaurant closed, no one cracked a smile during check-in, slight one during check-out - I think...Mis-info re online booking, no info re pool hrs, tv hard to work, side reading lamps not plugged in and one didn't work wen bed rolled out of way to find power point for light. Was ok if cheap roadside last minute accom, but price paid deserved much better service and facilities than was delivered.

  • Stayed: December 2013
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4  Thank Iamnones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Owner at The Town House Motor Inn, responded to this reviewResponded January 10, 2014

Thank you for taking the time to rate our hotel.

We apologise that it did not meet your expectations.

Your online booking received 1 hour before you arrived stated to us 2 adults and 2 children, 1 x Queen and 2 x Singles, this is what was provided for you and it was not brought to our attention only in your review that this was not correct. Making management aware of this on arrival would have allowed us to rectify the situation to the best of our ability.

Your stay was on a public holiday and our restaurant was closed, but so was all other fine dining restaurants in Goondiwindi. We provided information and services for the other fantastic dining options in our great town.

We apologise you missed the sign on our pool stating the pool hours, but it is also in our compendium and a quick call to reception would have been able to provide this information and even pool towels for you to use.

Your stay could have been far more pleasant if only you had spoken up at the time, the TV operation is quite simple with the instructions provided on the TV guide, management are always available to assist guests with TV operation if need be.

Our housekeeping staff provided appropriate room attending adhering to our "stay over" policy. The "do not disturb" sign is available if guests do not want their room attended to.

We hope you consider staying with us once again and please personally be in touch for your next booking so we are able to provide the best accommodation option for you.

Regards,
The Owners of The Town House Goondiwindi.

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Reviewed November 19, 2013 via mobile

These guys are great! I stay here regularly for work and wouldn't stay anywhere else. They remember me and even have my key ready for me before I walk in the door! The rooms are very clean and tidy. The restaurant is great. Keep up the good work guys.

Stayed: November 2013, traveled on business
Thank jay21198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa L, Owner at The Town House Motor Inn, responded to this reviewResponded November 21, 2013

Jay21198,

We always enjoy hosting our regular business guests and strive to achieve the "Home away from home" experience for people constantly travelling.

Thank you for taking the time to rate our hotel and we look forward to hosting you again very soon.

Lisa

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