My partner and I pulled up at this park in the afternoon, initially we were unsure if we were in the right place because there was no signage, not even the name could be seen. First impressions on the park were quite pleasing as it looked new and was in a great location. Unfortunately from this point on things got worse. I had already phoned through in advance to find out what time the office closed and how much a powered site would cost. This would have been the most expensive park we would have stayed at on our 2 week holiday. The lady that greeted us then informed us that we would need to pay $40 deposit on a boom gate key in cash. Neither of us had enough cash on us, we were told that we would need to go to an ATM and then come back. This is the first time we have come across somewhere that has not been able to take a credit card impression as a deposit, especially for somewhere that has just undergone such a large upgrade. We were quite disgusted by the lack of custome service that was offered and consequentially we found somewhere else to stay for the night. It is not very often that I will walk away from somewhere even if i received bad service but this time I most definitely did.
- Official Description (provided by the hotel):
- For a holiday packed full of family fun, you've found the ultimate destination. Ideally situated on the absolute water's edge of the famed Pumicestone Passage, choose accommodation from luxury cabins to the fun of camping outdoors.Be among the first to experience our $10 million redevelopment, conveniently close to Caloundra's amenities including parks, cafes and shops. Whether you feel like swimming, shopping, or just relaxing, there's something for every family member to enjoy at this BIG4 Holiday Park. Just an hour from Brisbane, 20 minutes from Maroochydore airport and close to Australia Zoo, Caloundra Waterfront Holiday Park is the ultimate holiday destination. ... more less
- Reservation Options:
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- Also Known As:
- Caloundra Waterfront Holiday Park Sunshine Coast, Australia