We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“" Great Family holiday"”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Southern Cross Apartments
Certificate of Excellence
Wagga Wagga, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“" Great Family holiday"”
Reviewed November 12, 2012

We spent a 7 day holiday at the southern cross aprtments and was very happy with the location and the apartment. We went with the renovated upgrade and it was beatifully equipped , furnished and was missing nothing. My young family had a very relaxing time and would highly recommend staying here to any young family who love the beach.

Room Tip: " go with the renovated beach frontage above fourth floor ( great view)"
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brendan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    121
    75
    11
    2
    7
See reviews for
115
60
8
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • Any
English first
Brisbane, Australia
1 review
Reviewed November 12, 2012

Great for a family holiday, location is excellent straight across the road from the beautiful beach and park. Close to shops, cafe and surf clubs. Units are older but clean and tidy. The manager, Madonna is very friendly. We would stay again.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leefrombrizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toowoomba
1 review
Reviewed November 4, 2012

we had a couple of days break at southern cross and must admit, i hurriedly book and payed on short notice and later saw the bad reviews on trip advisor and was very apprehensive and even rang hoping i could change my mind, but i am so glad it worked out, although the apartment was obviously not new, it was very nicely refurbished, the beds were so nice to sleep on, all was so clean, i am a proffesional cleaner and thought it was very acceptable, the kitchen great, very usable, well equiped, the pool nice and warm for us and our son, the location was great , alls you could hear was the waves and the view was beyond and super spectacular, the managers (madonna) was nice and more than helpfull, there was a friendly sign in the lift to show they are willing to help, very nice indeed

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review, November 13, 2012
Dear Michael
I am so happy you decided to stay at Southern Cross Apartments and that you enjoyed your stay. We have been working hard in the past 12 months to upgrade our units and refurbish them. It is really starting to pay off. The testimonials on our website speak for themselves. We hope to see you again in the future.
Kind regards
Madonna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 29, 2012

We stayed with Southern Cross for the weekend recently, and were whole heartly dissapointed with the services provided. Lights in the apartment did not work, a vase holding fake flowers was hastily and obviously glued back together, and the heater/fan did not work. Do not expect complimentary anything: You will need to bring your own CD player, hand soap, salt and pepper and dish washing liquid too if you plan on using any kitchen utensils more than once.
We were also unlucky enough to be checking out on a Sunday with markets happening on the foreshore opposite, and were forced to move our car from the carpark below the building and spend 45 minutes driving around town looking for another park. There was nothing 'luxury' about this luxury apartment other than the price tag.

Room Tip: Do not pay extra for a 'luxury' room. There is nothing luxury to be found.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank Mel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review, November 12, 2012
Dear Mel,

I am truly sorry you did not enjoy your stay with us.
Unfortunately you did not advise reception that you had light bulbs that were not working. If you had done so we would have rectified this problem immediately.
We are aware the vase has been repaired but the owners have chosen to keep this vase in their apartment.
CD players are not standard in every apartment however we have DVD players in all apartments that play music.
We are fully self contained apartments. We provide small complimentary soap, dishwasher powder, dishwashing liquid, chux, scourer and toilet paper also coffee, tea, sugar and milk on arrival.
Standard checkout time is 10am. If you had wished a later checkout time if available, we would have been more that happy to accomodate.

Unforunately the extra $50.00 I charged to you on checkout did not cover the costs of extra cleaning required to bring the unit back up to Southern Cross standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenterfield, Australia
1 review
Reviewed August 12, 2012

The location was fabulous. The only noise you could hear was the pounding of the waves on the beach. The apartment was very spacious and had everything you needed. The views spectacular. Close walk to everything. Madonna was very nice and most helpful. Can't wait to stay here again. Plenty of parking.

Room Tip: All rooms have an ocean view
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meredith c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review, August 16, 2012
Dear Meredith

So happy you had a great stay with us. Hope your daughter enjoyed the tranquility of Southern Cross to study and her exams went well. Hope to see you again.

Kind regards

Madonna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 22, 2012

This was about our 6th stay at Southern Cross and we always enjoy it. The premises are always very well maintained and Madonna and Shane are very reliable. The units are spacious and comfortable. It is in a superb location right across from the beach, and the views and sound of the ocean are just wonderful. We also enjoy the village atmosphere of Burleigh with its bowling greens, shops, restaurants, etc. There is nothing like being able to cross a quiet street and enjoy a walk along the beach each morning. Plus you have the choice of a swim in the warm ocean or the pool.

Room Tip: All rooms have ocean views provided you are above a certain level.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review, July 24, 2012
Dear Diane that is so great that you enjoyed your holiday and we love the fact that you choose Southern Cross to come back to when you return to Burleigh. I totally agree with you Burliegh is an amazing destination for a holiday for both families and couples. Once again thank you for your lovely comments. It is so important to Shane and I that our guests enjoy their long awaited and well deserved holidays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch New Zealand
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 17, 2012

Our family stayed (two adults and two little kids) for a week in July and had a very relaxing and enjoyable time. Maddona, the host was very helpful and happy to chat to our little kids etc. We used the pool and mini tennis courts most days and found access to the beach very convenient together with play gounds for the kids. Our apartment was not new but was very comfortable and had all the amenities we needed and we hope to stay again. Burleigh Heads is a good location and quite quiet compared to Surfers Paradise which makes for a more relaxing stay.

Room Tip: Northern facing rooms are best during the cooler months
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yuchennz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Burleigh Heads hotels
0.1 mi away
Wyuna Beachfront Holiday Apartments
0.1 mi away
2nd Avenue Apartments
2nd Avenue Apartments
#3 of 33 in Burleigh Heads
405 reviews
0.1 mi away
Burleigh Esplanade Apartments
Burleigh Esplanade Apartments
#2 of 33 in Burleigh Heads
220 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Solnamara Beachfront Apartments
Solnamara Beachfront Apartments
#1 of 33 in Burleigh Heads
364 reviews
0.5 mi away
Burleigh Mediterranean Resort
Burleigh Mediterranean Resort
#4 of 33 in Burleigh Heads
346 reviews
0.5 mi away
Burleigh Surf Apartments
Burleigh Surf Apartments
#16 of 33 in Burleigh Heads
222 reviews
Show Prices
Show Prices
Show Prices

Been to Southern Cross Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southern Cross Apartments

Property: Southern Cross Apartments
Address: 114 - 124 The Esplanade, Gold Coast, Queensland 4220, Australia
Location: Australia > Queensland > Gold Coast > Burleigh Heads
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #10 of 33 Specialty Lodging in Burleigh Heads
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Cross Apartments 4*
Number of rooms: 36
Official Description (provided by the hotel):
Experience the magic of coastal lifestyle at Southern Cross Beachfront Apartments. Situated directly across the road from Burleigh’s patrolled beach, you’ll be perfectly positioned to enjoy all that Burleigh has to offer - with a world renowned surf-break, white sandy beaches and an expansive parkland; where you can picnic, BBQ, take a stroll or let the kids wear themselves out at one of the many children’s playgrounds. Southern Cross Beachfront Apartments are also within easy walking distance of a wide choice of restaurants, shops and public transport. All of our spacious apartments have sensational ocean views and are fully self-contained; with 2 bedrooms, 2 bathrooms and sunny balconies. Enjoy our heated outdoor pool and spa, indoor spa, sauna, gymnasium, two half-tennis courts, free underground secure car parking and cable TV. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, TripOnline SA, Hotwire and Agoda so you can book your Southern Cross Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Cross Apartments Burleigh Heads, Gold Coast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing