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“Worked out Well”

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Courtyard Sydney-North Ryde
Ranked #2 of 6 Hotels in North Ryde
Certificate of Excellence
Carlsbad, California
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Worked out Well”
Reviewed January 16, 2013

Stayed here 2 nights over NYE because SYD was so expensive and packed and had min. night stays

a very short walk from macquarie park cityrail stop
easy to get into city- abt 30 mins ride though
but comes every 20 mins or so

did the opera bar for NYE
and from the time fireworks done to us walking in hotel room, was 1 hour
not as bad as we thought it was going to be

not much around to eat though
mcdonalds and kfc across the street
so if you dont have a car, kinda stuck for dinner

in biz park area
safe and clean rooms

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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577 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
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English first
Australia
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 16, 2013

Good hotel with all the requirements for a business stay in busy Nth Ryde business precinct. Good breakfast options and good to see young chef also out of the kitchen mingling with guests and serving!. Rooms clean and comfortable. Getting a taxi to near by offices that are close by can be challenging if you miss the hotel shuttle.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Rooboy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
494 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed January 15, 2013

The rooms were fine though this is one of the first place I've stayed in years that does not provide at least one bottle of complimentary drinking water. A bit stingy considering a $260 tariff.

Also the signage from Talavera Road is ridiculous. This is supposed to be a Marriott !!! Put up a decent sign. As a first time visitor it was a nusance trying to find the place.

Rooms were fine though waited 30m minute for someone to bring a toothbrush and it was 11pm so I was woken up as I had given up on them and crashed.

Staff nice, and facilities appeared good. Parking reasonable.

Put up some signs, throw a bottle of complimentary water in and I would be a happy camper. I will most likely stay in the city next at as good or better for the same rate or less.

Room Tip: It is located down a small lane off Talavera Road so you need to look out for that, other wise enjoy...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScambusterSZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan W, Guest Relations Manager at Courtyard Sydney-North Ryde, responded to this review, January 28, 2013
Dear Guest,

Thank you very much for taking your time to share your experience at the Courtyard by Marriott North Ryde. We truly appreciate the feedback you have shared as it allows the hotel the opportunity to further enhance our service and facilities offered to our guests.

I sincerely apologise for the late delivery of the dental kit and have addressed your concern with both the Front Office Manager and Housekeeping Manager to highlight the importance of communication between the two departments so that our guests’ requests can be met in a timely and accurate manner. I appreciate your comments regarding the hotel’s signage and we will certainly look at ensuring that we have clear signage available so that there will be no confusion in the future.

Thank you for your compliments regarding the warm hospitality of our hotel staff and I am pleased that you find the hotel’s facilities accommodating. I have shared your praise with our team of associates and they are delighted to hear your kind words.

Once again thank you for your feedback and we look forward to welcoming you back to the Courtyard by Marriott North Ryde Hotel in the near future.

Kind regards,

Susan Wang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 9, 2013

I was satisfied with this hotel, I stayed here for 1 night for business. The prices were reasonable, breakfast was good, staff were friendly, the room was a bit noisy but I had ear plugs so was ok, location was good and free parking.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theresa_nichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan W, Guest Relations Manager at Courtyard Sydney-North Ryde, responded to this review, January 28, 2013
Dear Guest,

Thank you for taking the time to share your experience at the Courtyard by Marriott North Ryde. I am pleased to hear that your overall experience at the hotel was pleasant and that we were able to cater for your needs.

The hotel also features rooms facing away from Lane Cove Road, which may be better suited for your future needs.

I am delighted to hear that you have enjoyed the breakfast food in our Orchards Restaurant and have shared your compliments with our chefs. We pride ourselves in providing exceptional customer service so that our guests receive the true “Marriott“experience and we truly appreciate your recognition of our associates.

Thank you for your feedback and we look forward to welcoming you back to the Courtyard by Marriott North Ryde Hotel soon.

Kind regards,

Susan Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed January 9, 2013

Quite disappointed by lack of attention to detail. Gyms don't have towels - lifts to 9th floor (gym) didn't work for the entire stay (10 days). Hilarious...but they delivered me someone else's laundry along with mine. I called up reception to report that...but to my shock. she tells.. "can you please drop it by the reception"!!? stopped sending stuff to laundry post that.
basically clean though...cheap parking ...good location if you are working in N ryde area. Make sure you have a car though. Limited budget breakfast.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saugat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland
Level 5 Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 8, 2013

We stayed here over Christmas eve 2012

All we wanted in a hotel was something close our family in the North West of Sydney, Something with a late checkout and something with an included breakfast - all over the 24th and 25th of December. Luckily for us the Courtyard by Marriott ticked all the boxes!

Check in was great! We were shown to our room quickly and with a smile, not a bad effort for working new years eve! The room is fitted out well and very comfortable! The desk would be brilliant if you had work to attend to.

A few restaurants are within a short walk of the hotel and easy to find. If you're not scare to use the public transport or are driving yourself, this hotel definitely provides a nice option!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bass_ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringwood, Australia
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 5, 2013

We chose this hotel as my friends were Marriott members. I was reticent as I thought the trip to the airport would be lengthy. I was wrong, less than 30 minutes to Sydney Airport the next morning. But, better still, the rooms were very spacious, staff very helpful at reception, parking easy to manage (this is not common in Sydney hotels) and better still close to the Macquarie Centre. Just what you need as a final visit to get those last minute items you need to take abroad with you - it has everything.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Sydney-North Ryde

Property: Courtyard Sydney-North Ryde
Address: 7-11 Talavera Rd, North Ryde, Ryde, New South Wales 2113, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Ryde > North Ryde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in North Ryde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard Sydney-North Ryde 4*
Number of rooms: 196
Official Description (provided by the hotel):
The Courtyard Sydney-North Ryde boasts an unbeatable location within Macquarie Business Park. Book your stay for business or pleasure and enjoy our hotel's winning blend of convenience, value and service. You'll find Macquarie University, ANZ Stadium, Allphones Arena and other attractions within prime proximity to our hotel. Recharge using our fitness facilities, utilize our full-service business centre or unwind with a meal and cocktail at Orchards Restaurant. Plus, our array of eight versatile meeting rooms and talented staff promise to execute your event in style. Book your stay at one of the best-appointed North Ryde hotels today. ... more   less 
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Also Known As:
Courtyard By Marriott Sydney -North Ryde Hotel North Ryde
Courtyard North Ryde
North Ryde Courtyard
Courtyard Sydney North Ryde

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