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Reviewed March 21, 2016

This hotel is in a good location if you need to be in for North Ryde. The room has space to move, good bed, goog room features with a fantastic shower in the bath room.
But the gym is average and requires an upgrade. The exercise bikes are poor. Gym has seen better days.

Date of stay: March 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Tony Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QNR_2113, General Manager at Quest North Ryde, responded to this reviewResponded March 21, 2016

Dear Tony Tina B,

Appreciate your feedback. Glad the location and in room features were suitable and met your requirements. Our gymnasium has recently had 2 new treadmills installed and we are in the process of upgrading the equipment.

Thankyou
Michael Rignall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2016

Excellent apartment, everything was provided, Kitchen and amenities were great, very clean like new. Gymnasium and Pool were amazing, also BBQ by the pool & spa. We had a great fri, sat, sun, stay. Staff were fabulous really helpful and curtious nothing was a problem and good knowledge of Sydney. Restaurants at Quest and nearby also excellent and reasonably priced as were the room rates at Quest Nth Ryde. Our stay was to attend the Royal Easter Show so we were able to park our car securely at Quest and take a twenty minute bus ride to the Show. Overall Quest is an excellent place to stay, and Quest will be our Hotel in future when visiting Sydney. Gary & Gennie Purcell

Date of stay: March 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank G_G_Purcell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QNR_2113, General Manager at Quest North Ryde, responded to this reviewResponded March 21, 2016

Dear G_G_Purcell,

Thankyou for your wonderful review of Quest North Ryde. When the title reads "Fabulous Staff" that does put a smile on the face. The team work tremendously hard to provide quality service at all times. It is very pleasing to see that it is also recognised by our guests. Hope to your see again in the not too distant future.

Kind Regards
Michael Rignall

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Reviewed March 19, 2016 via mobile

We stayed here after my daughter ran at Homebush Friday night and Saturday morning saving us a drive home then back again. Convenient location to Olympic park and nice clean rooms. Ladies at front desk Friday afternoon were very friendly and very helpful. BUT after arriving home late from Olympic park my daughter went to have a shower and there was no hot water. Rang reception to be told must be that everyone is having a shower at the same time cause they are having a few complaints so try water again in 10mins???No hot water at all that night and was told maintenance man was there but couldn't do anything else, which was true. My daughter was not able to have a shower after an afternoon of competing. Hot water in the morning so all good. Next morning checking out only apologies when I said I was a room with no hot water and I had to ask for some sort of compensation for no hot water which I have never heard of. Got $10 parking for free and 10% discount cause I asked. Not sure if it was enough but had to leave to get daughter to competition. Shame cause hotel staff friday were great and rooms nice.

Date of stay: March 2016
Thank nlcale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QNR_2113, General Manager at Quest North Ryde, responded to this reviewResponded March 21, 2016

Dear Nicale,

Thankyou for your review of Quest North Ryde. My apologies for the issues associated with the lack of hot water. This is very unusual and an area we will look into immediately.

Regards
Michael Rignall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2016

Three day business stay & they did everything I wanted. Quite, clean, efficient, good food, no fuss service. A had a rental car and it was no problem, parking under cover.

What more can you ask for? Perfect!

Date of stay: March 2016
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank PaulReyneke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QNR_2113, General Manager at Quest North Ryde, responded to this reviewResponded March 21, 2016

Dear PaulReyneke,

Thankyou for your feedback. When I see the word perfect that gives a good indication that we are "doing things right" at Quest North Ryde. Always pleasing to receive such wonderful feedback. This will be duly passed on to the team.

Thankyou
Michael Rignall

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Reviewed March 15, 2016

My wife and I have stayed at the Quest North Ryde numerous times. The staff on all levels are helpful and cheery. The facilities are numerous and very good.Getting taxis' can be a bit tough on weekends. The locale however is perfect for us and we generally enjoy our stays. But please don't tell me you are 4+ stars when you don't clean rooms on Sunday.

Date of stay: March 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QNR_2113, General Manager at Quest North Ryde, responded to this reviewResponded March 21, 2016

Dear Steve W,

Thankyou for taking the time to comment on your recent stay with us and in particular your comments on the staff very nice. Traditionally we do not service rooms on Sunday's however we are in the process of reviewing that as we speak.

Kind Regards
Michael Rignall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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