We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent, Clean Rooms” 4 of 5 bubbles
Review of Mercure Sydney Liverpool

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mercure Sydney Liverpool
Ranked #1 of 10 Hotels in Liverpool
Certificate of Excellence
Write a Review

546 reviews from our community

Traveler rating
    274
    207
    45
    17
    3
See reviews for
154
149
49
158
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Canberra, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

We stayed here overnight before a flight the next morning. Very easy to get to Sydney Airport and they gave us a packed breakfast because we were leaving before the buffet opened. We love this place for the great playground and wading pool for the toddler.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank emijayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed February 4, 2013

I would have to say this Hotel has so much value in a very nicely designed hotel. The staff are very friendly helpful and have a "can do" attitude.
I will definitely return, keep up the outstanding service.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank biyanki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goulburn, Australia
1 review
2 of 5 bubbles Reviewed February 1, 2013

Service was significantly lacking. Waited 10 minutes to be checked in while both people at reception were having non business phone calls.

Upon requesting the late checkout our package had (2pm instead of the usual 10am) the staff had no idea this was even available. They gave us a courtesy 11am checkout and were told to check back in the morning when someone else can help us. We had to point out in their own terms and conditions and provide proof in the booking email they sent us of the late checkout.

Room was nice, albeit much smaller than expected for a "premium" room. The cleaner was more professional and helpful than any of the other staff we had the displeasure of dealing with.

Location ... we had a lovely view of a carpark and industrial area, easy access though.

Breakfast was the highlight, dinner was not so great. The meals presented for dinner were very small and expensive for what they were, quality was very much under par. It also took us many attempts to get the attention of someone to serve us as well as multiple tries to get a drink order (after having reminded them twice of what we wanted).
Upon trying to pay for dinner the staff had no idea of the hotel's voucher, they had to call twice to find out what it was and how to redeem it. This is after they made us go back to reception to collect the voucher.

To sum up: Steer clear of this hotel if you expect service and quality - it just isn't there. I would highly recommend not to stay here.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Omgabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed January 31, 2013

This hotel is in a great location, with easy access to the Freeways. We had a great sleep thanks to a very quiet and clean room. The bed was very comfortable with lovely crisp sheets. The whole room, bathroom and hotel was fresh and clean with modern, tasteful facilities. Somehow our room was not serviced one day. The staff were apologetic and made sure that our room received some attention. Our stay at Crown Casino in Melbourne last month was not as comfortable or enjoyable as the Mercure Sydney Liverpool. We are looking forward to staying there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank clanstepanovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Liverpool
2.9 mi away
Quest Liverpool
Quest Liverpool
#3 of 10 in Liverpool
4.0 of 5 bubbles 162 reviews
4.3 mi away
Holiday Inn Warwick Farm
Holiday Inn Warwick Farm
#1 of 1 in Warwick Farm
4.0 of 5 bubbles 110 reviews
11.0 mi away
PARKROYAL Parramatta
PARKROYAL Parramatta
#3 of 11 in Parramatta
4.0 of 5 bubbles 784 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Country Comfort Hunts Liverpool
5.2 mi away
Ibis Styles Sydney Lansvale
11.4 mi away
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill
#1 of 1 in Rooty Hill
4.5 of 5 bubbles 914 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Sydney Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Sydney Liverpool

Property: Mercure Sydney Liverpool
Address: 424-458 Hoxton Park Road, Liverpool, New South Wales 2170, Australia
Location: Australia > New South Wales > Greater Sydney > Liverpool
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mercure Sydney Liverpool 4.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Travelocity, Prestigia, HotelsClick, Orbitz, Hotel.de and HRS so you can book your Mercure Sydney Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing