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“Disappointed”

Lismore Visitor Information Centre
Ranked #2 of 18 things to do in Lismore
Certificate of Excellence
More attraction details
Attraction details
Owner description: The award winning Lismore Visitor Information Centre is much more than a visitor centre - it's an experience! Our aim is to be a link between visitors and the rich source of environmental, cultural and economic resources in Lismore, Nimbin and surrounding villages. As Lismore is on the doorstep to Nightcap National Park, the centre features an indoor rainforest, designed to give visitors a taste of what they can experinece in the region. We have an Aboriginal Art Gallery, which provides local Northern Rivers Indigenous artists the opportunity to promote their artwork and offers visitors to Lismore an opportunity to learn about the area they are visiting through some of the local Aboriginal art. We have a large retail section specialising in unique, locally made arts, crafts and produce. There is an array of sumptuous gift baskets which you can buy pre-made or have one made-to-order. The Lismore Visitor Information Centre is Open 7 days a week from 9.30am to 4pm.
Bundaberg
Level 5 Contributor
51 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“Disappointed”
Reviewed April 26, 2013

I say disappointed because we didn't get to go there. They had the "Gone to Lunch back in 30mins" sign out. Well we waited for 30mins and they still didn't open. We understand that they probably are understaffed and have to have lunch, but if they could put a time they are due back would be helpful. I understand that the Tourist Information Centres are struggling because of the internet etc. well this isn't going to help.

Visited April 2013
Helpful?
Thank Leith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LismoreTourism, Manager at Lismore Visitor Information Centre, responded to this review, April 27, 2013
Dear Leith P,
Thank you for your feedback about Lismore Visitor Information Centre. We apologise that the centre was closed for lunch when you visited. We are open every day of the year except Christmas Day. On rare occasions we are required to close for half an hour for lunch. Generally a sign is left stating the time that a staff member will return.
Your feedback has given us the opportunity to refresh all staff on this policy, so that this will not happen again.
Hopefully you will get the opportunity to visit us again and enjoy the Rainforest Walk, Aboriginal Gallery and interpretive signage, which celebrates the culture and history of the Northern Rivers and enjoy the friendly, informative service that our staff prides themselves on.
Regards,
Lismore Visitor Centre Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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68 reviews from our community

Visitor rating
    38
    23
    5
    0
    2
Date | Rating
  • English first
  • Any
English first
Lismore, Australia
Level 6 Contributor
151 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
“Service wonderful, Presents galore”
Reviewed January 19, 2013

Always love the experience of venturing into the visitors centre even though I am a local I am always guaranteed friendly service and a smile or laugh.
If I have friends staying from outside the area then I love going to purchase some local products of which they will put into a hamper for you and decorate beautifully.
Thanks again x You do Lismore proud

Visited December 2012
Helpful?
2 Thank mkno8759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LismoreTourism, Manager at Lismore Visitor Information Centre, responded to this review, February 22, 2013
Dear Mkno8759, Thank you for your wonderful review of Lismore Visitor Information Centre. We strive to provide the best service that we can for visitors and locals. It is easy to share our love of the Northern Rivers when it is such a great place to live! Our gift baskets definitiely are a hit, thank you for spreading the word. All our products are sourced from the local area and are absolutely delicious.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
386 reviews
226 attraction reviews
common_n_attraction_reviews_1bd8 124 helpful votes
“Helpful staff gave good ideas about where to go”
Reviewed September 10, 2012

Being new to Lismore we had no idea of what to see and do, we were given brochures and maps and friendle advice.

Visited September 2012
Helpful?
Thank Whitehavengirl43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LismoreTourism, Manager at Lismore Visitor Information Centre, responded to this review, February 22, 2013
Dear Whitehavengirl43, Thank you for your kind review of Lismore Visitor Information Centre. We hope that you enjoyed your visit to Lismore. If you return please come and visit us again, we have now opened our indoor rainforest walk, Aboriginal Gallery and have installed some interpretive panels full of our fascinating local history.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, Australia
Level 3 Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Help when you need it”
Reviewed August 5, 2012

When first thinking of moving to Lismore went to the Information centre and found it to be a wealth of knowledge and genuine caring helpfulness.

Helpful?
1 Thank Debra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LismoreTourism, Manager at Lismore Visitor Information Centre, responded to this review, February 22, 2013
Dear Debra L,
Thank you for your lovely review of Lismore Visitor Information Centre. We pride ourselves on maintaining extensive local information and excellent customer service. Hopefully you did choose to settle in the Northern Rivers and are reaping the benefits of living in such a beautiful region.
Please call in and see us again soon, we have now reopened the indoor rainforest walk and Aboriginal Gallery. We have also installed some beautiful interpretive panels detailing our colourful history.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Australia
Level 5 Contributor
63 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
“Good centre, good location!”
Reviewed July 3, 2012

Was unfortunately closed when I arrived, but good information posted for visitors like me who attended after opening hours.

Visited June 2012
Helpful?
Thank Geremiahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LismoreTourism, Manager at Lismore Visitor Information Centre, responded to this review, February 22, 2013
Dear Geremiahc,
Thank you for your review of Lismore Visitor Information Centre. Its is a shame we were closed when you came by. We are open every day except Christmas Day from 9.30am until 4pm, unless there are extenuating cirumstances.
We also provide a wealth of knowledge on our website at www.visitlismore.com.au .
Hopefully you will visit us again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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