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Leura House
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Reviews (245)
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All reviewsold houseblue mountainsinteresting historyleura shopsbreakfast was includedold world charmshort walkwithin easy walking distanceoff street parkingmain streetmodern facilitiesmod consgreat roomb bsenjoyed our staycafes and restaurantsgreat western highway
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Reviewed December 19, 2010

We have stayed at Leura House many times in the past and have always enjoyed it. Things have changed, however, with the new management.

The price of staying here has generally ensured a higher level of accommodation. It should also mean a comfortable and enjoyable stay. Sadly these things are no longer present at Leura House, which means we'll no longer stay there.

A few things that affected us:

Smoking in the garden is too close to the building and the smoke drifts into the rooms. When both hosts smoke, this can be quite annoying. Surely smoking can be removed to further down the garden, away from the building.

The giant flat screen TV in the guest lounge is a bit off putting. While the room is inviting, the big TV showing sports at night, becoming the hosts' living room, can be off putting. When we go away it is for peace and quiet and a rest. This doesn't help.

The hosts, while being very friendly, do tend to over step the mark into being intrusive at times. I realise a lot of people enjoy this sort of thing but we don't.

On a more personal level, our room wasn't made up although we stayed two nights. We were not told to put a sign on the door if we wanted it done, so we assumed, like most places we've stayed around the world, that this meant it would be made up. We weren't really bothered about the bed or the towels but replenished tea and coffee and milk would have been nice.

  • Stayed: December 2010, traveled as a couple
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7  Thank orak100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2010

We stayed here for 1 night in Nov 2010. We were made most welcome by Denise and Larry - its so nice being welcomed by name when you check in - and it was no problem that we were early. Leura House is an old building and therefore not quite what we would be used to in terms of newness of furniture and fittings. In some ways it is stuck in a time warp but not in a dirty or unwelcoming kind of way. It was easy to find and only a short walk to the village centre. It is also very close to Three Sisters - you must go there as the scenery is stunning and if you are feeling fit, leave enough time to take the steps down to the bottom of the valley. Denise invited us to join a bbq some other guests were having and we were so glad we did. For $15 each we had a great bbq with the company of a team of area managers on a corporate jolly. Breakfast was pretty basic but Denise chatted to us and recommended some places to visit. Come time to check out and we had a nice surprise to learn our new found corporate friends had paid for our meal and drinks from the night before. WOW! So whilst the house itself is a little bit old and dated, the warm welcome more than made up for it. Great for a short break.

  • Stayed: November 2010, traveled as a couple
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Thank pudsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahden145167, Owner at Leura House, responded to this reviewResponded December 20, 2010

Thank you, pudsontour, for your comments. We're both very happy you enjoyed your time here. Safe travelling.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2010

Came to Leura for the teapot museum and found this charming place to stay! Denise and Larry were fantastic hosts--friendly and very accommodating. Loved meeting their retrievers, Jack & Grissom, too! Lovely old fashioned tiles in the bathroom and a fantastic shower made our stay even better. There are some minor niggles with the property, but it's an old building and these are being addressed. Leura is a charming village and Leura House is a wonderful place to stay. Hope to visit again one day!

  • Stayed: November 2010, traveled with friends
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Thank Philmchick31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahden145167, Owner at Leura House, responded to this reviewResponded November 22, 2010

Thank you Philmchick31 for your comments. We are so glad you enjoyed your stay. Things are improving here all the time, so hopefully the next time you are visiting, you'll come and stay and everything will be much better.

There's always room for improvement and we believe we have the ability to do that. Thanks again and safe travels to you.

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Reviewed November 13, 2010

Stayed with a group of five friends for one night. Easy walking distance to Leura Mall with shops and cafes. Beautiful character filled building and bedrooms with ensuites. New managers welcoming and friendly, however the boundary between providing a service and the accommodation being an extension of their own home is blurred. Not a good look for to be wandering around (outside) with a beer and cigarette whilst answering guests questions. More suited to an outback pub. The two labradors are beautiful dogs, well-behaved but have the run of the communal areas where guests meet. If you don't like dogs then this is a negative. 4 of us weren't able to have a shower in the morning and we weren't told when booking in, despite the manager telling us on checkout when we asked about the problem of no hot water, that the hot water system had been playing up for nearly 9 weeks. What would have happened if we had stayed for 2 nights??? Two of us shared a room and requested 2 beds on booking ... the second bed was a pull-out sofa bed, despite the room having plenty of space for a proper bed. I understand though this was planned for later on, but again not made aware of this at the time of booking. We decided against having the inclusive breakfast, opting for a Leura Mall cafe. Mixed feelings about recommending this guest house - check if the hot water is working.

  • Stayed: October 2010, traveled with friends
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Thank Carrie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahden14, Owner at Leura House, responded to this reviewResponded November 15, 2010

Thank you for your comments, Carrie33, and we will take them on board for future reference.

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Reviewed October 26, 2010

We had a great stay at Leura House for 3 nights in early October. Friendly, co-operative hosts Denise & Larry. Large, well appointed room with comfortable bed and including settee and good overhead lights for reading (often lacking in hotels!); large, moden en-suite - with no hot water problems! Big communal lounge and enchanting garden room for breakfast. Well located - only a short walk to Leura Mall shops and restaurants.
Only negative would be if you didn't like or were allergic to dogs - the hosts have two beautiful and well controlled / behaved labradors ... who know they are not allowed in kitchen or dining areas (or upstairs in guests' rooms, of course). Highly recommended.

  • Stayed: October 2010, traveled as a couple
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Thank FailfordNSWtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahden145167, Owner at Leura House, responded to this reviewResponded October 28, 2010

Thank you for your comments FailfordNSWtraveller. We're so glad you enjoyed your stay with us.

We have a little bit of exciting news...well, for us anyway. Our plumber arrived, told us what the problem was and is in the process of fixing our issues. It's only taken 12 weeks to get the problem looked at, so the next time you think of coming to stay we should have everything sorted :)

As for our dogs, thank you for the comment about guests with allergies. We did have that issue with one couple, however because we don't allow the dogs into rooms and maintain a high level of cleanliness with them in general, our guests were very pleased to stay.

Your comment will help us to work out a better way for those guests who do have an issue with dogs to be able to enjoy their stay just as much as those guests who do adore dogs.

Thanks again for your words of encouragement and we hope you come back again. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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