My wife and I stayed at this establishment for 3 nights in March 2009 as part of our honeymoon. Unfortunately, I made the mistake of looking at the reviews of this place after we had paid for the room but seeing that we were being booked by the travel company as being on honeymoon (and the place having a 4 Star rating) we decided to give it the benefit of doubt. I wish we hadn't. What a disappointment!
The room was below average at best and further inspection showed it to have dubious stains on the carpet and bed sheets, the windows didn't close properly, some of the wall sockets were loose and the fridge was stocked with out of date drinks. To get to our room, we used one of the 2 lifts at our end of the hotel - the other lift was out of order.
On the way to the pool area we had to step over large amounts of bird droppings on the outside patio and the temperature in the pool was similar to the Arctic ocean.
The reception staff were abrupt and couldn't look us in the eye when answering questions which indicated that they were perhaps embarrassed by the state of this miserable place. We asked what time the restaurant opened to be told that basically it didn't open and we should look to eating in the next town up the road?? A 4 Star hotel that doesn't have a functioning restaurant? We tried room service one night (on our honeymoon!) but the food was basic at best. In addition, although popping down to the bar area at different times, we couldn't find out when it might be open.
The only highlight for us was that the hotel was right next door to the Leura Golf Club, where the staff were friendly and helpful and the views from the golf course were stunning.
Compared to the hotel we had just left in Sydney and the one to which we were going next (in Hunter Valley), this place was run down, worn out and not the place to be on a honeymoon or any holiday, come to think of it! We won't be returning here nor recommending it.
- Official Description (provided by the hotel):
- Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more less
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- Also Known As:
- Fairmont Hotel Leura
- Fairmont Hotel York
- Fairmont Leura
- Leura Fairmont
- Fairmont Resort Blue Mountains - MGallery Collection Leura