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“Sales conference”

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Fairmont Resort Blue Mountains - MGallery Collection
Ranked #1 of 2 Hotels in Leura
Certificate of Excellence
GreenLeadersGold level
australia
Level 5 Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Sales conference”
Reviewed May 8, 2013

Visited this place for a sales conference with about 25 colleagues. The staff are are very friendly and accommodating and have a real country can do feel! There is so much room in the place and plenty to do.

  • Stayed May 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank gamsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sydney
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

The Fairmont is a lovely resort in a beautiful setting in the Blue Mountains. I went to a conference there and it was very good, there is a fantastic bar with views of the mountains and a large fireplace which is very nice. My only issue with this resort was that it lacked 5-star PERSONAL service, and some attention to detail in cleaning in the rooms (windows had great views but were dirty and had cobwebs) and the conference centre (ceilings had mouldy spots and walls weren't clean).

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
1 Thank jackie4333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
Reviewed May 7, 2013

Again, the Fairmont was clean, tidy and crisp. The pool area was beautifully maintained and warm. The food was delicious, the view spectacular and the staff- especially David at Concierge - friendly and hospitable. It is like going home for a holiday! For a family, this is the perfect spot for everyone, with golf at the door for Dad, Spa treatments on call and the pool, tennis, movie, cooking etc for children.

Room Tip: All rooms are great- just ask for the one that suits your family
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  • Stayed April 2013, traveled with family
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Helpful?
Thank pxl1702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Level 6 Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 7, 2013

Stayed here for Conference. Rooms very roomy with views of Blue Mountains. Shower and bath, good size TV, mini bar, indoor and outdoor spa, massage, indoor pool, pinball room, indoor playground the list is too long to name.
It is on the edge of a challenging gold course. Quote steep so suggest you hire a cart. Segway hire is recommended. There is also a Library and full size Snooker Tables.
Great staff and food.
Difiantely recommended

Room Tip: Book some activities ahead of your trip. There is lots to do.
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  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank RoseandTrevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 7, 2013

I can't really fault the hotel yet I didn't fall in love with it. When we arrived, the check-in staff were polite but quite clinical and seemed to be going through the motions. No real feeling of warmth and welcome. Good location, room and bathroom were very comfortable, clean and quiet. Bar with lovely fireplace was cosy and quite 'alpine'. The restaurant 'Eucalypt' was disappointing. Luckily, I have an Advantage Plus card so only had to pay 50% for the meal which made the meal good value. If I had to pay 100% I would not have been so impressed. The staff were lovely, but thedishes were pretty average and there was no 'ambience' at all. Inside pool were hosting some kind of kids swimming class - so it was very noisy and not at all relaxing.

Feel a bit mean about this review because at the end of the day - we had a good night's sleep in a lovely clean and comfortable room. I would stay again as the location is great for exploring the Blue Mountains but I might try a few other local hotels first to see if we can find somewhere with a little more warmth and atmosphere first.

  • Stayed May 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank perthluv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

Stayed 3 nights with our 2.5yr old son. Took just over an hour and fifteen from Sydney to get there. Leura is a picture postcard town. The views and scenery were spectacular, the service was second to none. They had just completed a multi million dollar upgrade and WOW if you every wanted a resort that caters to kids it was amazing !! out of this world. They have a 120+ seat cinema inside the hotel, its brand new state of the art just like a hoyts cinema and they run movies from 10 in the morning till late. The pools were clean and both inside and outside are heated our son had no trouble with temps swimming in both pools. They had an old fashioned merry go round inside the hotel that kids can ride ( our son loved it). There was 2 enormous brand new fully fitted out and catered for kids room (2-5 yrs) with toys, TV's, games, ride on cars etc & another (5+ yrs). the facilities are all new and will blow your mind. They had ride on trains operating ($2) that take the kids out & around in the afternoon, and it was all FREE !! Did have a problem with a pizza we ordered but they took it off the bill with no fuss, and the head chef rung us to apologise. The hotel suprised and surpassed all our expectations, as we'd gone there previously but WOW what a change. The gym actually has proper weights and equipment like a real gym ( olympic weighs etc, heavy dumbells) not a piece meal approach like other hotel gyms, light weights& 2 treadmills. Truly happy and could not recommend it highly enough, the staff were wonderful, the rooms spacious,facilites out of this world. Great job guys we had a great week end.

  • Stayed April 2013, traveled with family
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank watermanwilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed May 7, 2013

My wife and I have stayed at this hotel on 3 occasions now over a period of 2 years. On each occasion we have found the staff and service to be very good, but on our last visit we found the service to be even better. The location and amenities were also excellent - swimming pool, spa and tennis court and the golf course across the road.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank abbaSydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Property: Fairmont Resort Blue Mountains - MGallery Collection
Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Phone Number:
Location: Australia > New South Wales > Blue Mountains > Leura
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Leura
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Official Description (provided by the hotel):
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura

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