My fiancé and I stayed at the Blue Mountains Heritage Motel last year and really enjoyed our stay there, particularly our room and the hot buffet breakfast. Due to our excellent experience last year, we booked with them again this November when we returned to Katoomba. Unfortunately, this time around, things weren't nearly as good.
We paid for the motel's advertised "hot special", which included a queen-sized bed, kitchenette, and the buffet breakfast. When we checked into our room, we were immediately disappointed. The room was VERY small and cramped, the kitchenette was nothing more than a small counter, microwave and a bar fridge (not even a sink), the carpets were dirty and threadbare, and our "queen sized" bed was actually what appeared to be a double bed. My fiancé and I thought the bed looked small, as we have a queen at home and it was a lot smaller than ours, but we knew for sure when we went to bed and my poor fiancé’s feet were hanging over the end of the bed (which has not happened in any other queen bed we've ever slept in).
We also walked down to the game room that was advertised in the hotel, only to find an outdated, smelly room that was probably built in 1970 and hadn't been updated since. There was a row of old arcade games (okay, I'll admit the retro games were pretty cool, but I don't think it was an intentional choice, rather than the hotel just having not updated their arcade in 20+ years), a pool table that was in bad shape (the cloth on the table was torn, making it hard to play), and an air hockey table that was out of order. A bit of a disappointment.
On the plus side, the breakfast was still good (despite the runny eggs, but I digress...), and we enjoyed the variety of foods offered. We also asked for a DVD player from reception and had to hook it up to the TV ourselves, but it was still nice to have.
All in all, the room was pretty dismal, but it did the job for one night. If we hadn't previously stayed at the BMHM, I'd probably give our stay just two stars, but the fond memories from our first stay bumped it up a star. We'd possibly stay again (it is in a good location), but next time we'll make sure to book the same sort of room we did the first time.
- Official Description (provided by the hotel):
- The Blue Mountains Heritage Motel is rich with historic culture, friendly customer service and an unbeatable location in the heart of the Blue Mountains. The motel is situated in close proximity to top quality restaurants, quaint cafes and eclectic boutiques and shops, yet it is well away from highway and railway noise. The property is just a short stroll from Katoomba Railway Station and only a 10 minute walk to Echo Point, The Three Sisters, Scenic World and The Edge Cinema; allowing you to experience all that the Blue Mountains has to offer. Visit our website or contact our friendly front desk staff for more information on packages, events and more. Blue Mountains Heritage Motel is a proud link in the Equeva Accommodation Group chain. ... more less
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- Also Known As:
- Blue Mountains Heritage Motel Katoomba