I have never complained about accommodation or attitudes of people of where I have stayed before However here goes! I paid a deposit on a specific room where I had stayed in before. I did this over the phone and paid by credit card! I was told it was available and there wouldn't be a problem. I arrived and was given another room that was way below expectations. It wasn't as good as the other room so I declined the room. You would think that they would at least give you an apology and your money back and maybe even a discount for future bookings however they created an argument and refused point blank to give my deposit back! Be very careful in dealing with the people here, With their attitude they can get you in more than one way!
Wouldn't go near the place.
- Official Description (provided by the hotel):
- Katoomba Town Centre Motel is a proud member of the Equeva Group, established with a view to provide the Complete Accommodation Experience for every type of traveller; from individuals to extended families. Located in Katoomba, in the scenic upper Blue Mountains. Our motel is rich with culture, friendly customer service and located in the heart of Katoomba Town Centre where you can enjoy a variety of cafes, shops, galleries and walks to parks abundant with beautiful native flora. ... more less
- Reservation Options:
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- Also Known As:
- Katoomba Town Centre Hotel Katoomba
- Katoomba Town Centre Blue Mountains