We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice visit.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palais Royale Blue Mountains
Ranked #9 of 15 Hotels in Katoomba
Cairns, Queensland
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice visit.”
Reviewed January 8, 2014

The room had a poor view, but it was very, very clean, and comfortable. It was close to city center, and the staff were good. The breakfast buffet had a very friendly and competent staff member helping, and everything was fresh and hot. It was good value.

Room Tip: One side of the hotel backs up to a brick wall. It did not matter to us, but the view would be bette...
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cookcy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

394 reviews from our community

Traveler rating
    73
    167
    103
    41
    10
See reviews for
76
235
10
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2013

Firstly, we booked a queen bed not two different height single beds pushed together.
Then the dirty glasses and cutlery. The lack of service signs, which led to an employee walking in on my girlfriend getting changed despite having told them half an hour earlier that we do not require any services.

Photos on the website look completely different to the actual thing. Overall hotel is dated and could use refurbishing.

Redeeming feature was the location.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Zee05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 26, 2013

In general, this is a very good stop over, the hotel was clean, the bed was firm, air con worked really well (it was 38 Celsius when I was there). Truth be told, this hotel is tired, the carpet is worn down and bathroom needs renovating and fixing - the shower has no pressure, the water mixes on its own as you shower so you've got hot then cold, then hot again so you need to adjust all the time.

The location of this hotel is right in the center of Katoomba walking distance to everything. You could potentially walk to the 3 sisters, too - allow about 15 - 20 minutes one way - but if you do any of the walks down the stairs into the canyon and then back up again, you might find it a bit hard to walk back to the hotel at the end of the walk.

There was ample parking available but nothing covered. Also, there was hot buffet breakfast included in price - the standard eggs, bacon, baked beans, and continental options, coffee, tea.

I'd stay here again, but only as a stop over.

Room Tip: There is no elevator so you need to carry the bags up the stairs, if your room is allocated on upper...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 4, 2013 via mobile

We stayed in a triple room in this place.The room was booked by my wife.Nice sized rooms with good sized bathroom.We liked the place. Few refinements like correcting the bathroom hatch would have made it better.One good recommendation is not to serve breakfast.I could cook a better English breakfast.Hash browns were burnt.No differentiation between vegetarian and non vegetarian.

Stayed November 2013, traveled with family
Helpful?
Thank chandandr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palkat, General Manager at Palais Royale Blue Mountains, responded to this review, December 15, 2013
Thank you for your review about your stay on the 4th December 2103.

We appreciate you taking the time to provide feedback about our lovely property and its rooms.

We also take on board your feedback about the quality of the buffet Breakfast that morning which we understand from your comments was not up to standard and which normally gains praise from our Guests for its good value and varied quality.

We have noted & shared your feedback with our Kitchen staff and Chef and assure you that we always strive to make improvements all aspects of our product and service from the feedback we receieve, including our buffet breakfasts.

We look forward to welcoming you again in the future at Palais Royale Katoomba.

Kind Regards,
General Manager
Palais Royale, Katoomba NSW
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 1, 2013 via mobile

We stayed here overnight,reception staff pleasant and gave us a free bottle of wine.
Would be better if they had a lift,bit hard carrying luggage up the stairs.
Went elsewhere for the breakfast as thought the price was a bit high for what was offered

Stayed November 2013, traveled as a couple
Helpful?
Thank budsmum5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palkat, General Manager at Palais Royale Blue Mountains, responded to this review, December 15, 2013
Thank you for you for your recent review.

We are pleased to hear that our friendly staff at Reception have provided you with such great service during your stay. We always instruct our staff to assist with carrying luggage up the stairs so please accept our apologies on this ocassion it must have been overlooked.

Most of the feedback we receive about our buffet breakfast is that it is very good value at $15 per person for continental and hot dishes with fresh eggs, bacon and sausages, but take on board your feedback that you felt this was not good value.

Kind Regards,
General Manager
Palais Royale, Katoomba NSW
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 6, 2013

What a lovely, elegant hotel from by-gone days. The guest lounges near the lobby were comfortable and welcoming.The rooms were spacious, the bathrooms modernised, and the proximity to town was great. The stairs were good for exercise! We had no complaints, and thought the tariff, inclusive of breakfast and a welcoming bottle of bubbly was excellent. We had 3 lovely nights here, after the bushfires.

Room Tip: Room upstairs at the front had a little balcony beside.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mabsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palkat, General Manager at Palais Royale Blue Mountains, responded to this review, December 15, 2013
Thank you for your lovely feedback about our hotel, rooms & service. We share all feedback with our staff and get thrilled to hear when a stay is a great one!

Kind Regards,
General Manager
Palais Royale, Katoomba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyong, Australia
Level 5 Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 27, 2013 via mobile

We stayed during the terrible bush fires and did not notice much smoke. The rooms are clean, comfortable & overall nice. We only stayed 1 night. Check-in was quick and friendly. We decided to skip their brekkie and eat at a cafe. The only thing that really made this place a little inconvenient was the stairs and no lift or offer to help with your bags to your room. My husband has an injury and this proved to be a little difficult for us but would possibly be an issue for an elderly couple or a family with children & lots of bags. Overall a nice stay:-)

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Katoomba
0.4 mi away
The Carrington Hotel
The Carrington Hotel
#2 of 15 in Katoomba
932 reviews
0.5 mi away
Mountain Heritage
Mountain Heritage
#5 of 15 in Katoomba
577 reviews
5.7 mi away
Parklands Country Gardens and Lodges
Show Prices
Show Prices
Show Prices
3.4 mi away
Hydro Majestic Blue Mountains
0.7 mi away
Echoes Boutique Hotel & Restaurant
0.8 mi away
Lilianfels Resort & Spa - Blue Mountains
Show Prices
Show Prices
Show Prices

Been to Palais Royale Blue Mountains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palais Royale Blue Mountains

Property: Palais Royale Blue Mountains
Address: 230 Katoomba St, Katoomba, New South Wales 2780, Australia
Phone Number:
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palais Royale Blue Mountains 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
We are a charming Heritage hotel in the main street of Katoomba, so leave your car and walk to dozens of restaurants and attractions. Make sure to visit us in our lounge café where we serve locally produce best coffee and selective locally grown organic wines and beers. ENJOY OUR NEW FREE WIFI FROM ALL ROOMS!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Cancelon, Hotwire, Cheap Tickets, Travelocity, Agoda and HotelQuickly so you can book your Palais Royale Blue Mountains reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing