We recently had the displeasure of staying at this hotel. As is often the case, the front foyer and reception area is all very well presented with quaint landscaped front gardens. This is not a boutique hotel, certainly not in comparison to the many boutique hotels that we have stayed at in Australia, New Zealand, USA, South Africa, France and UK. The only good experience about this 3 star hotel is the spectacular views from the room and balcony. The rooms are small with dated soft furnishings, furniture and linen. Pillows were literally as flat as pancakes - I suppose you can always use the scatter cushions. Our room had 3 mature spiders and a mass of cobwebs on the cornices, ceiling and curtains directly above the door leading to the balcony and to the left of the bed. When I contacted Reception, the only staff at hand to assist guests, she was very apologetic and then appeared with the chef who ludicrously attempted to remove the spiders with a pair of stainless steel tongs - of course it failed and the chef later returned with a can of surface spray. The housekeeping is definately shoddy. If you are looking for a night's sleep, let alone a good night's sleep, you can forget it. The exterior balcony lights are left on ALL NIGHT until 4.15am - so we had very little if no sleep at all. The room was lit like broad daylight with some shades down - the lights glared through the entire top section of the glass windows of the room as there were no curtains to block out this section of the glass windows. When I contacted Reception at around midnight, there was no answer or recorded message for After Hours emergency contact. What a nightmare. When my partner spoke to Reception regarding the matter, she said that it was not possible to separately switch off the exterior balcony lighting of the hotel's rooms. This also meant that if you would like to sit outside in the evening and enjoy the views, well you can forget that too, because the amount of flying insects that swarm the place prevents you from doing so. Reception claimed that the hotel would provide us with some sort compensation for no night's sleep, but of course, that did not eventuate. The hotel did transfer us to the other boutique hotel owned by the same company, Lilianfels, but that's another story.
- Official Description (provided by the hotel):
- Echoes Boutique Hotel & Restaurant is perched at the very edge of the Jamison Valley at Echo Point in the Blue Mountains. Our unique location offers stunning and uninterrupted panoramas of the National Park from every room, providing all our guests with ever-changing but always dramatic and breathtaking views. All this and only 90 minutes from Sydney!Our unique location offers stunning panoramas from every room, providing our guests with the most breathtaking views of mountains, cliff edges and lush rainforest valleys. Blue Mountains' most stunning icon 'Echoes' unveils itself on the very edge of the Jamison Valley with views right through to Mittagong, 80 kilometres away.Relaxation and recreation takes on whole new meaning at Echoes Boutique Hotel & Restaurant. Rejuvenate with a brisk hike through the Jamison Valley or find peace and serenity with a pampering spa treatment in our private sauna and spa. ... more less
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- Also Known As:
- Echoes Boutique Hotel And Restaurant
- Hotel Echoes Boutique
- Echoes Boutique Hotel & Restaurant Katoomba, Blue Mountains