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“overpriced with fake flowers”

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Echoes Boutique Hotel & Restaurant
Ranked #4 of 15 Hotels in Katoomba
Certificate of Excellence
Sydney
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“overpriced with fake flowers”
Reviewed September 2, 2010

Had a disappointing stay at Echoes. Room had the most amazing view but thats where the luxury experience ends. Had to ask for bath robes, there were fake, plastic flowers in the room, the noise from surrounding showers/taps was loud and annoying, there was mould on the inside of the curtains and the hair dryer was one of those tiny, motel style clip into the wall ones. Not what you expect for $500 a night (and that was a special rate). Staff were extremely helpful and met all requests. Restaurant was excellent with great service although had emptied out by 9pm and was then lacking in atmosphere as tables were set up for the next day around us. Would not go back. Like others, wished I had gone next door to Lillianfels.

  • Stayed August 2010, traveled as a couple
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Helpful?
1 Thank Winetaster25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Melbourne, Australia
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 25, 2010

We didnt stay at the hotel but had an amazing dinner there. A tad expensive but the meals and service where top rate.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Mick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed July 11, 2010

This could be a spectacular experience, but for a high price tag and a high star rating it doesn't deliver everything it should. Generally, it's a great spot, a nice building, excellent staff (not all great with 5 star service, but all friendly) and a pleasant ambience. Keep in mind of course that anything about the room is specific to the one I stayed in - others may not be the same. Some general things certainly do apply, however. The room: smallish, but pleasant enough. The furniture probably in need of some updating (especially the couch in which one sinks into in quite the wrong way - ie. no support). I also think that given the amazing view of this property, that all the furniture in every room should be oriented to the view. The desk faces the wall and the couch faces the other wall! Ditto with the view from the bed - when lying in bed looking out - all you see is a rather tacky outdoor table/chair setting with a pot plant on the table which - of course - obscures the amazing view. Get rid of the plant and move the furniture. On this note, the balconies lack any privacy at all. It does mean that people can easily look in to one's room. When you're paying this much for a room, you want privacy. When you're actually ON the balcony, forget it - you'll see everyone right along the balcony on either side. Pretty noisy generally - unavoidable probably, given the proximity of the rooms and the entrance doors to each other. In the bathroom, rather small, with an impossible tap situation - you can't actually turn on the shower and mix the water without stepping into the shower and some people like to sort that out before they step in - too large a shower screen that doesn't move. Only one cake of soap. And no convenient towel rail (behind the door is fine if it's closed - but nowhere otherwise). The room service only operates when the restaurant is working, which is also annoying when one is staying at a hotel that is one of the Small Luxury Hotel chain. This really could be so great but it needs some real thought to all the smaller issues rather than its biggest selling point which is basically the view. As always, it's the attention to detail that distinguishes one high end establishment from another. An overall rating has to be Very Good, because it's not average. However, if there was a good - (why isn't there by the way??) that's what it would be.

  • Stayed July 2010, traveled solo
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Helpful?
1 Thank Zaubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2010

We chose to stay at Echoes after our last visit to the Mountains 12 months ago and really happy we made the choice. The hotel was charming and welcoming and the staff quietly attentive. What we were really impressed with was the setting of this hotel..you couldnt ask for better spot in the Mountains for views!! The hotel has only 3 floors and all the rooms backout to the Jamison Valley and each having its own aspect of the valley below. We had a lower garden terrace room which walks out to the pretty landscaped garden and the views are really breathtaking. As for the room size, its standard but we liked the large glass door and windows which brings the outside in. The decor was elegant and not fussy and the heated floors are great when the average temperature was 2-3 degrees.

The restaurant was very busy for the long weekend but still manages to have decent level of service without pushing its guests out the door, something that would happen in a fine dining restaurant in Sydney. The food was fabulous, regional in flavour and indulgent in calories.. served in perfect proportions. We didnt expect much from a restaurant in the Mountains but were really surprised with the overall service and food quality of Echoes.

Other than having to find our car park being taken by a restaurant diner when we returned from our afternoon expeditions we had no complaints. Staff did try their best to move cars for us and were very helpful.

  • Stayed June 2010, traveled as a couple
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Helpful?
1 Thank 255060Happytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 15, 2010

My partner and I recently stayed at Echoes for a long weekend. The view from our room was fantastic and without doubt probably one of the best views you are going to find in the Blue Mountains. We had dinner in the restaraunt on the Saturday night and the food was lovely however that's unfortunately where the compliments for Echoes end.
I have stayed in a number of 5 star hotels/resorts all over the world and Echoes doesn't come close to comparing to any of them and is ridicuoously overpriced for what it is. The rooms are very small and our shower/bath leaked so there was a constant puddle of water on the bathroom floor. The beds were very hard and there was an obvious lump in the middle of the bed where it was clear that two single beds and been pushed together. The service, whilst polite was not what I would expect from a 5 star hotel and we came away completely underwhelmed.
We walked through Lillianfels one afternoon and I wish we had of chosen to stay there.

  • Stayed May 2010, traveled as a couple
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Helpful?
1 Thank happy0277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 25, 2010

The rooms are cosy and spacious, the service is friendly, the views spectacular! We had a very good 2 night stay here and will be back!

Additionally we dined in the restaurant on our first night stay, and we have to recommend the duck as it was delicious!

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank bronkaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 20, 2010

This hotel has the most astounding view and is located right on the national park, the park starts at the end of the lovely garden. Our room was not massive but beautifully decorated and for one night it was all we wanted. It also had a massive bath and great shower. To watch the sun set and wake up with the sun rising over the valley was spectacular. We stayed here on a walk in basis and was offered a standby rate for the room. At that rate we were very pleased and the breakfast was great. The room service menu was exactly as for the restaurant which was a bit disappointing as we just wanted a light meal. Otherwise no complaints at all, with the view and the quiet I would not stay anywhere else in Katoomba, that said, it is a quiet location and I would not take the kids as no pool/other common areas etc.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZaraOtter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Echoes Boutique Hotel & Restaurant

Property: Echoes Boutique Hotel & Restaurant
Address: 3 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Katoomba
#2 Luxury Hotel in Katoomba
#3 Spa Hotel in Katoomba
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Echoes Boutique Hotel & Restaurant 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Echoes Boutique Hotel & Restaurant is perched at the very edge of the Jamison Valley at Echo Point in the Blue Mountains. Our unique location offers stunning and uninterrupted panoramas of the National Park from every room, providing all our guests with ever-changing but always dramatic and breathtaking views. All this and only 90 minutes from Sydney!Our unique location offers stunning panoramas from every room, providing our guests with the most breathtaking views of mountains, cliff edges and lush rainforest valleys. Blue Mountains' most stunning icon 'Echoes' unveils itself on the very edge of the Jamison Valley with views right through to Mittagong, 80 kilometres away.Relaxation and recreation takes on whole new meaning at Echoes Boutique Hotel & Restaurant. Rejuvenate with a brisk hike through the Jamison Valley or find peace and serenity with a pampering spa treatment in our private sauna and spa. ... more   less 
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Also Known As:
Echoes Boutique Hotel And Restaurant
Hotel Echoes Boutique
Echoes Boutique Hotel & Restaurant Katoomba, Blue Mountains

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