We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good accommodation - unwelcoming staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Alpine Motor Inn
Ranked #11 of 15 Hotels in Katoomba
Reviewed April 2, 2014 via mobile

The accommodation was to a very good standard with good sized room and excellent facilities. The location was out of town a little but if you're just passing through, a good standard of accommodation. The room however was noisy at night with a major road and railway line behind it. The staff were largely disinterested and more interested in their own paperwork than the arriving customer.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (244)
Traveler rating
Traveler type
Time of year
Language

134 - 140 of 244 reviews

Reviewed March 20, 2014

Stayed for a night at Best Western Alpine in January. The location is rather convenient - about 15 min walk from Katoomba train station and the gentleman at the recep is very helpful and friendly when we enquired about the Blue Mountains and vicinity around the hotel.

We had a room on the 2nd floor. Although outside is the main road, the noise wasn't too bad at night. The only downside is that the air conditioner seems to be faulty.

Overall I would say this is a value-for-money place to stay if you are visiting Katoomba / Blue Mountains. Will definitely consider to stay at this hotel again.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GallenTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Public Relations Manager at Best Western Alpine Motor Inn, responded to this reviewResponded March 24, 2014

Dear Rodger

Thank you for your review on Trip Advisor. We are glad you enjoyed stay with us we hope to see you back here again soon.

Regards
George

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014 via mobile

The managers were friendly and helpful from the first minute. The rooms are very clean, good climate control and excellent bathroom fixtures. It is an easy half mile walk to central Katoomba, and one mile walk to Leura along safe pathways along the highway.

Stayed: March 2014, traveled as a couple
1  Thank RBCarpenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Guest Relations Manager at Best Western Alpine Motor Inn, responded to this reviewResponded March 24, 2014

Dear Gallen

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely,
Libby
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014 via mobile

My wife and I stayed here during early February. The room was clean, the bed comfortable and the aircon worked well (it was hot weather). Everything worked and was in good condition although quite dated. I was surprised that there was no reserved parking space for each room. There are steps up to an observation deck on the roof of this 2-storey motel. It is not near the shopping centre but I have paid a lot more for worse accommodation. Advice: good value for somewhere to sleep and shower.

Stayed: February 2014, traveled as a couple
1  Thank AussieDoc4217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Front Office Manager at Best Western Alpine Motor Inn, responded to this reviewResponded March 15, 2014

Dear Guest.
Thank you for your review on Trip Advisor. We are glad you enjoyed stay with us We hope to see you back here again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

Needed a night in Katoomba. After traveling throughout VIC staying in local motels we decided to book this "chain" property. It was clean, comfortable and the room was spacious. I would recommend this property to others.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lori A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Public Relations Manager at Best Western Alpine Motor Inn, responded to this reviewResponded March 15, 2014

Dear Lori
Thank you for taking the time to review your stay with us here at BEST WESTERN Alpine Motor Inn. We are very excited that you enjoyed your stay with us and your time in Blue Mountains. It is fantastic to see that you found us to be great value.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

My daughter, myself and her two children spent Saturday night in a "family room ($309). Clean however, small, trying to use the toaster, jug the next morning ;was quite a balancing act as the only power point in the "kitchenette" was between the microwave and the wall.. Overall the "room" requires a makeover. Charge for the night is more like $140 than the above. We had no other choice to pay that amount as we could find no other family accommodation in that area for the night.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank julie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Front Office Manager at Best Western Alpine Motor Inn, responded to this reviewResponded March 15, 2014

Dear Julie

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2014

Great clean room that was cool and quiet. The room was immaculate and the bed comfortable. Great value but a little ways out of the downtown area so you need a car. Nice to have some cookies and coffee on our arrival.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cindy U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, General Manager at Best Western Alpine Motor Inn, responded to this reviewResponded February 2, 2014

Dear Cindy

Thank you for taking the time to review your stay with us here at BEST WESTERN Alpine Motor Inn. We are very excited that you enjoyed your stay with us and your time in Blue Mountains. It is fantastic to see that you found us to be great value.

Thanks again and we hope to see you again soon,

Kind Regards

George

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Katoomba hotels
0.6 mi away
The Carrington Hotel
The Carrington Hotel
#3 of 15 in Katoomba
976 reviews
0.5 mi away
Mountain Heritage
Mountain Heritage
#6 of 15 in Katoomba
596 reviews
0.9 mi away
Palais Royale Boutique Hotel
Show Prices
Show Prices
Show Prices
1 mi away
Sky Rider Motor Inn
Sky Rider Motor Inn
#1 of 15 in Katoomba
439 reviews
0.9 mi away
Katoomba Town Centre
Katoomba Town Centre
#7 of 15 in Katoomba
255 reviews
1.5 mi away
3 Sisters Motel
3 Sisters Motel
#5 of 15 in Katoomba
514 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Alpine Motor Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Alpine Motor Inn

Address: 197 Great Western Hwy | Corner Camp Street, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 15 Hotels in Katoomba
Price Range: $95 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Alpine Motor Inn 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
BEST WESTERN Alpine Motor Inn is quality AAA Tourism Officially Accredited Motel. AAA 3.5 star rated accommodation, most of our rooms are AAA 4 star rated rooms featuring well-appointed king, queen and family guest rooms. All rooms are non-smoking and include ensuite bathrooms, heating, reverse cycle air-conditioning, LCD Digital flat screen TV and wireless internet. Guests are welcome to enjoy our additional onsite facilities including next door restaurant, free parking, public access internet terminal and room service.Yes, in-room WiFi is included in our Motor Inn it is Free. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Booking.com, Travelocity, Priceline, Agoda, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Alpine Motor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Alpine Motor Inn Katoomba, Blue Mountains

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing