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“Great Location, Excellent Food”

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Lilianfels Resort & Spa - Blue Mountains
Ranked #3 of 15 Hotels in Katoomba
Connecticut
Level 6 Contributor
69 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Great Location, Excellent Food”
Reviewed December 23, 2009

We stayed here for three nights in January as part of a week long trip to the area north of Sydney. It's about a 1.5 hour drive up from the airport and quite easy to find. Check in was quick and they asked us if we wanted to dine in at Darleys, normally closed on Sunday but open as the following was Australia day. Taking the easy way out, we agreed to a booking that night. The room we had was on 1F (second for Americans) and while modest in size, was perfectly adequate for our needs. Bath and storage space were fine. I don't recall turning on the telly. Why bother when you come here and there's so much to see and do? We had a quick lunch by the Lounge, seated outside. Service was attentive and the food, sandwiches and salad, was excellent. Dinner at Darleys was superb. Service, wine and food were excellent. We ended up eating at Darleys twice and the first time was better no doubt due to the enthusiasm of the server. We also ate one night at the grill where I ordered the steak, something I don't eat that often living in Asia but I figured hey, it's Oz so why not? I was not disappointed in either the quality of the meat or the cooking which was as requested, medium-rare. Brekkie is also served in this area. Selection is quite good with the normal cereals, toast and pastries. Additionally one can order a cooked meal, something we both indulged in on our last morning. We did not use the pool, gym or other facilities other than renting a couple of bicycles to wander around town. The concierge(s) were extremely helpful in giving directions, recommended places to go and activities. Plus, they seem to have a vast knowledge of the many trekking trails in the area, what to see and what to skip.

Location is less than 10 minute walk to the lookout point for the Three Sisters and trailhead for the Giant Steps and other short hikes. Some of the better restaurants in Katoomba require a car or cab to reach but that is easily organised. Note that some of the restaurants are also closed for the month given that it's the summer holiday season. A good sign in that they're serving the local trade but for travelers, worth calling ahead.

Okay, good location, nice rooms, excellent food and beverage combined with excellent service covers all my requirements. Highly recommended and do eat at Darleys.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barolobrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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NYC
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 20, 2009

My husband and I stayed at Lilianfels for 2 days and 2 nights after spending 5 days in Sydney. I expected for the price that the rooms would have had some updated bathrooms and a modern TV. Instead, we had an old glass shower stall circa 1950's, a tiny old tv and a poorly stocked mini bar. While we expected the floral decor and classic old world style, I didn't expect that the bathroom and appliances would be so lacking. The pool was beautiful but we had to get towels up at the health spa and bring them down to the pool and food and drink service at the pool was very slow. We ate in the lounge and in the restaurant in the main part of the hotel and both had the exact same menu which was quite average and overpriced.

  • Stayed November 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaDolceVitaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRaubenheimer, Hotel Manager at Lilianfels Resort & Spa - Blue Mountains, responded to this review, December 30, 2009
We thank the guests for their comments and I am pleased to inform them that the hotel is currently in the process of updating its Televisions to High Definition LCD's- this unfortunately is a lengthly process as we need to modify the TV Armoires in each room in order to fit a larger LCD screen.
We do have an annual update/refurbishment plan for our rooms and public areas and again I am pleased to let the reviewer know, we are updating the few old shower screens still on property and other necessary items whilst still maintaining the classic Country Manor look and feel.
I was concerned to note the comments about our menu's being the same - our restaurant The Grill does have a different menu to the one we provide in the Lounge- we do offer a catch of the day and a cut of the day option in the Lounge that may have been seen as the same items on offer in The Grill. We always appreciate feedback and again my thanks for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed December 17, 2009

REVIEW:
We stayed a Lilianfels for a total of three nights as part of a trip to the Blue Mountains. Our idea was to enjoy the five star luxury of Lilianfels either side of a three day 45km trek through the Blue Mountains with lifesanadventure.com (see separate review).
We arrived late Friday afternoon and we were checked-in and shown to our room with the minimum of fuss. One of the team recommended we make the best of the remaining daylight and take the short walk down to the Queen Elizabeth Lookout at Echo Point to enjoy the spectacular view of the Three Sisters and the Blue Mountains. We were not disappointed!
We ate in The Grill restaurant on Friday night. Great food and huge portions!
On Saturday morning, after an early breakfast, the hotel staff arranged to store our luggage, loan us a couple of pillows and transport us (without charge) in their 4x4 the start of the Six Foot Track ready for our three day 45km trek.
We returned, tired and dirty, on Monday evening. The staff recognised us, greeted us by name, asked if we had enjoyed the trek and welcomed us back. We were taken directly to our room where our stored luggage was waiting. It felt like we had arrived home!
We decided to eat in Katoomba on Monday evening, and having offered a few recommendations, the hotel receptionist kindly arranged for one of the team to drive us there (again without charge).
Tuesday was spa day. Lilianfels has a great outdoor pool, with unbelievable views, and a stylish spa. We both raved about our massages / beauty treatments for several days afterwards.
We ate in Darleys restaurant on Tuesday night. We tried the tasting menu with a matching selection of wines and loved it. Once again, the attention from the team in the restaurant was excellent.
All of the rooms at Lilianfels have an English country house feel. We stayed in two different rooms, a ground floor room and a first floor room. We preferred the room on the first floor as it was larger, warmer and had better views.
This is a great hotel with a really personal level of service. At AUD 320 (Weekday) – AUD 626 (Weekend) including breakfast we felt it offered great value for money.

SUGGESTIONS FOR IMPROVEMENT:
The rooms would benefit from the addition of a docking station for an ipod / iphone / MP3 player and flat screen TVs (some rooms have them, others have older CRT models).

OTHER:
Take advantage of the staff’s local knowledge and ask them for recommendations of things to do and see in the local area.

THINGS TO DO:
Queen Elizabeth Lookout, Echo Point (a short walk from teh hotel)

Bush walking (I would recommend the three day 45km Six Foot Track with lifesanadventure.com)

Hire a 4x4 and explore (Take the dirt roads to the Newnes and visit the Glow Worm Tunnel)


OUR COMPLETE ITINERARY:

Sydney: Park Hyatt (H)
Blue Mountains: Lilianfels (H)
Blue Mountains: Trek with Life's an Adventure (O)
Nelsons Bay : Amarana Beach Resort (A)
Port Macquarie: Quality Inn HW Boutique (H)
Coffs Harbour: Promised Land Cottages (A)
Byron: Byron at Byron (H)
Gold Coast: Palazzo Versace (H)
Airlie Beach: The Peninsula (A)
Whitsunday Islands: Coral Trekker (O)
Hamilton Island: Qualia (H)
Darwin: Sky City (H)
Litchfield National Park: Adventure Tours (O)
Kakadu National Park: Adventure Tours (O)
Ayers Rock (Uluru) & The Olgars (Kata Tjuta) National Park: Longitude 131° (H)
Perth: The Richardson (H)

(H) = Hotel (A) = Apartment (O) = Other

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adventura1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 11, 2009

My wife and I stayed at Lilianfels to mark our 41st wedding anniversary. We did the same last year for our 40th. We enjoyed it so much last year, that we decided to return this year.

When we arrived we were made to feel instantly at ease. Everyone was attentive in a very caring, natural way. We really did feel at home. The rooms are large, very well furnished and most comfortable.

As part of our stay we had dinner at the hotel's Darley's restaurant. Again, this was a reprise from last year, and we were not let down in any way. The food and service was outstanding throughout our meal.

We have not encountered better service anywhere else during our travels, and thoroughly recommend Lilianfels and Darley's restaurant to anyone wanting a relaxing and enjoyable time, in beautiful surroundings

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DennySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Level 4 Contributor
21 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 29, 2009

We were made to feel very welcome from start to finish. The 'Feel Good' factor was ever present, and an ongoing feeling of relaxation and tranquility in the most ambient of surroundings and stunning scenery, we will most definitely be back !
Andrea & Tony Ellison

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW Central Coast
Level 5 Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 26, 2009

We have stayed at Lilianfels on 5 occasions and have always enjoyed ourselves.

Of all the hotels, which we have stayed at over the years, Lilianfels' staff offer the friendliest and most efficient service. Nothing is ever a problem for them.

We can only say the most wonderful things about Lilianfels.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toorak
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 20, 2009

Lilianfels is a beautiful resort which is a throwback to the resorts of yesteryear. The rooms are beautiful and have a warmth and comfort you don't see in many hotels anymore. Whilst I am more partial to Leura than Katoomba, Lilianfels as a resort makes up for anything the town of Katoomba is lacking in. The service was excellent and the restaurant outstanding. I strongly recommend trying out some of the restaurants in Leura for a great dining experience. We visited for a weekend, but will certainly be back. The Blue Mountains as a region is truly stunning and this resort is world class.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luxtraveller77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lilianfels Resort & Spa - Blue Mountains

Property: Lilianfels Resort & Spa - Blue Mountains
Address: 5-19 Lilianfels Ave, Katoomba, New South Wales 2780, Australia
Phone Number:
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Katoomba
#2 Spa Hotel in Katoomba
#3 Family Hotel in Katoomba
#3 Romantic Hotel in Katoomba
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lilianfels Resort & Spa - Blue Mountains 5*
Number of rooms: 89
Official Description (provided by the hotel):
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 
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Also Known As:
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Katoomba
Lilianfels Resort & Spa - Blue Mountains Katoomba

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