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“Great for Afternoon tea” 5 of 5 bubbles
Review of The Lounge at Lilianfels

The Lounge at Lilianfels
Ranked #25 of 89 Restaurants in Katoomba
Cuisines: Australian, British
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, Special occasions, Families with children
Dining options: Dinner, Lunch, Drinks, Brunch, Breakfast, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: The Lounge invites guests to relax in plush Victorian armchairs, curl up by the fireplace with a book, or simply gaze out over the spectacular views of the Jamison Valley. Afternoon tea is served in grand tradition daily and a stylish mahogany bar is the perfect setting for pre-dinner drinks.The Lounge offers all day dining from 11am to Late Monday to Sunday, sumptuous afternoon teas and refreshments served both inside and outside in the adjoining garden.
Katoomba, Australia
Level Contributor
153 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Great for Afternoon tea”
5 of 5 bubbles Reviewed July 30, 2013

If you want to give yourself a treat after a long hard walk in the Mountains, come to Lilianfels for afternoon tea. Push out the boat and have the champagne too.

Not cheap, but you've earned it!!

Visited April 2013
Helpful?
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review, August 16, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Lounge.

It fantastic to read that you gave yourself a treat, and enjoyed it. I am looking forward to see you again soon.



With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

205 reviews from our community

Visitor rating
    83
    61
    31
    22
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“High tea was the low point in our stay”
2 of 5 bubbles Reviewed July 27, 2013 via mobile

We stayed at lilianfels for the weekend and booked the high tea for Saturday afternoon. Given the reputation of the hotel our expectations were running high. The food was a complete let down: 3 uninspired and unappealing sandwiches, a small cream brullee, 2 coloured biscuits that looked like they had been bought from Woollies and two small chocolate flour biscuits which were unremarkable in taste and substance. There were also 2 scones with currants, jam and cream, which were not bad. We complained to the waiter and we asked him to take most of the inedibles back to the kitchen and bring us 2 more scones. He looked at us disapprovingly, said something about this being their standard far, and never came back.
Neither will we.

  • Visited July 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank KennyL3693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review, August 16, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Lounge.

I am very disappointed about your comments on the standard of the food and the Service you received.
This is of course not the standard we are known for. I will investigate your issues raised, and I hope you will accept my apologies.

If you would like to contact me directly, please email me on gm@lilianfels.com.au



With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“A Big Thumbs Up”
5 of 5 bubbles Reviewed July 20, 2013

My partner and I stayed at Lilianfels for two nights and we decided to try the high tea at The Lounge at Lilianfels and we really enjoyed our experience.

1 - The service was outstanding. We felt like royalty because all the staff made us feel important, valued and appreciated.

2 - My partner enjoyed being called 'Sir'.

3 - The high tea was absolutely delicious.

4 - The atmosphere was classy, elegant and romantic.

5 - All the furniture looked lovely and was very comfortable and relaxing.

6 - This place is in a in a league of their own. Everything was just perfect.

7 - We are definitely coming back as we have now become die hard fans of this place.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank FreshAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review, August 16, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Lounge.

It’s fantastic to read that you had a great time and enjoyed your high tea.

I am looking forward to see you again soon


With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
105 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Enjoying the lounge at Lilianfels”
5 of 5 bubbles Reviewed June 24, 2013

The lounge has a great atmosphere especially in the winter with
two log fires, comfy chairs and friendly unobtrusive service.
You can just enjoy a drink by the fire or order something more
substantial. A great place to relax!

Visited June 2013
Helpful?
Thank Adelonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review, June 30, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at The Lounge @ Lilianfels Resort and Spa Blue Mountains.

It’s great to read that you enjoyed your experience with us, and we are looking forward to welcome you back to The Lounge in the near future.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Birthday High Tea”
4 of 5 bubbles Reviewed June 14, 2013

My beautiful daughter-in-law took me to The Lounge for high tea today for my birthday. It was a treat and we both enjoyed it very much. For me there was a little too much, so managed to take a couple of sweeties home for after dinner - yet to enjoy! Will probably have to beat my husband to them (or share them). Will definitely return in the future. Thanks Lilianfels!

  • Visited June 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Robyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review, June 30, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at The Lounge @ Lilianfels Resort and Spa Blue Mountains.

It’s fantastic to read that you enjoyed your experience with us, and we are looking forward to welcome you back to The Lounge in the near future.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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