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Snowy Wilderness Horse Riding
Reviewed February 17, 2013

This is the first bad review I’ve ever written but based on my experience it is well deserved.

I went here with a group of friends hoping to have a nice ride and camp out overnight. The first night was spent with the owner of the place and his wife having dinner. The dinner was nice but we found the owner incredibly rude, chauvinistic and disrespectful to the point where some moments during dinner were really tense.

The following morning we set out on a ride, very happy that the farmhand was taking us out. He was great fun, really attentive and great to chat to. However we were dismayed when we found out that not only were the owner and his wife again joining us for dinner, but they and their three huge dogs were sharing our ‘hut’ overnight! They cooked dinner, played their music from their car stereo and he even had the gall to call one of his friends and tell him that he was camping with a bunch of girls! We were all horrified at his behaviour and a lot of the night was spent feeling very uncomfortable.

We all went to bed as soon as it started to rain (really early) as what else could we do? None of wanted to talk with him and it was a bit hard to have a good catch up together with him around. It was an uncomfortable night with dogs moving and making noises, the sounds of them both sleeping and the tense feeling of sleeping next to total strangers who you don’t particularly like!

The following day the owner took the ride back down to the cabin through such a windy, uncomfortable route that we were all sure he got lost (as the horses had to backtrack heaps and then as soon as he found the fence line he seemed to know where he was). We all got the sense from the way the staff treated him that they didn’t think he knew what he was doing (in fact the owner had done my girth up on the first day and as soon as we had got around the bend the farmhand had come and tightened it).

None of us will ever go here again.

10  Thank Flutterby12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, Manager at Snowy Wilderness Horse Riding, responded to this reviewResponded February 20, 2013

The group signed up for 4 day horse ride 3 nights camping out, it was obvious to us after the 1st night that camping was not the go for this group so we upgraded them at no extra cost to our Homestead property which is described in the review as the hut.
To anyone who has seen our Homestead or stayed in the Homestead it is anything but a "hut". It is luxuriously furnished, spacious, and has 2 well appointed bathrooms, huge open country kitchen, formal dining, warm cozy lounge with fireplace, and 4 bedrooms to accommodate up to 10 people.
We have owned and operated the Snowy Wilderness property for 9 years and we know every inch/cm of the property and we do not get lost on our guided rides, in fact we now average over 15 riding guests a week and many marvel at how we navigate our 7,500 acres of wilderness mountains.
We are a specialist horse riding resort with professional guides, we are not a farm and do not have farm hands.
As with most country properties we do have dogs, but only 2 of them.
We do play music for our guests, usually country music, but we do have a range of 60's & 70's as well as classical, so our guests can choose what they would like or request that no music be played.
We are very jovial in our manner and very proud of our horses and their ability and fitness, that may at times appear to be arrogant, but in no way is any arrogance or offense intended.
On the last day of the ride, it had poured with rain the night before and was still raining and looked like it was going to continue all day, it was far too dangerous to go riding (if a serious accident had occurred, any investigation would have found us negligent riding in such conditions) We decided not to go horse riding for the safety & comfort of the guests. We consulted with the group and mutually decided that as an alternative to riding, we provide them with a guided tour of the immediate Snowy Mountains region visiting some of the tourist sites, we also provided them with their lunch for the day. The organizer of the group demanded a refund for the day, we explained that a refund was not available as we had upgraded them to the Homestead for the 2nd night, and we agreed that we provide them with the guided tour.
We believe this is the reason for this review that has now been made almost 12 months after the March 2012 ride.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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39 - 42 of 42 reviews

Reviewed October 12, 2012

We stayed for 2 nights at the cottage and it was a very nice experience. The cottage is secluded in a bush setting. ...but we did not seen the brumbies. The owners are very friendly and welcoming. We went for a 2 hour horse riding on Sat morning. Worth to visit.

2  Thank ChrisVidal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

We had a good day on the dayride - met there at 9am, but by the time we got going it was about 10am...had a long lunch at a fire near a creek and was back by about 4.30pm. The property is mostly bush, and the route that we were taken on through the bush meant a lot of dodging branches, and riding up and down steep hills, and across creeks. I didn't think this was suitable for a beginner rider at all. They didn't really give enough instruction to start with for a beginner, and just assumed the horse would follow or the people would steer the horses well enough.
Would be a lovely place to ride after fresh snow (although more hazardous I assume!), which they occasionally get.
It was a pleasant day though, and the accommodation was quite nice, I would stay again.
(Bit weird that they don't like their resident wombats though, as they 'damage' the bush for their horses...um, the wombats were there first, give them a break! It's sad to see how many get killed on the roads around the mountains so they should be happy to have them living safety there, I would have thought.)
Oh, and you'll have to pay extra $10 for boot hire if you don't have suitable riding shoes.

5  Thank jmirandah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012 via mobile

With wild brumbies roaming around, inspiring views and beautiful streams, I cannot explain how wonderful the experience was. Hope to come back once the season re-opens for the longer rides. Thanks Justin and AJ!

Thank Gogo6gogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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