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“a few important maintenance issues”

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Smugglers Cove Holiday Village
Campbelltown, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“a few important maintenance issues”
Reviewed January 23, 2011

stayed in top deck cabin.it has less facilities than one of the cheaper cabins ie oven...
the microwave supplied was very small seeing there was no oven.
The BBQ provided was very old and extremely slow.It took over an hour to cook sausages...This was a major problem seeing that the parks main bbqs for the park visitors to use were out of order for the whole 2weeks we were there.
if you are paying the extra for these bigger cabins you should expect a decent cooker/BBQ to be able to cook your dinners.
And anyone paying to stay in the park should have all bbq facilities available to them to use.
We have been visiting this park for over 5 years and unfortunatley nothing during that time has been upgraded.
At the beginning of this stay we advised the office management that the toilet light in our cabin was not working.
We were told it would be fixed in the next week-a week later we told them again-we were given the same "dont care " attitude and the light wasnt fixed at all during our 2week stay.......so our families were going to the toilet in the dark..........

  • Stayed January 2011, traveled with family
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1 Thank deb528936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2011

Smugglers Cove has great facilities at modest prices for a family stay in Forster. Our kids had great fun riding bikes around in the safety of the park, and loved the playgrouond and pool areas. Amenities were well kept for this sort of facility. Our only criticism, and it would be enough for us to look elsewhere next trip was noise. The park was very busy during the Christmas holidays and there was NO policing by the park management regarding noisy residents who thought it was O.K. to party every night until 1 or 2 am. By the end of our week away we were desperate to get home for a good nights sleep. Very disappointing in this one respect.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spuddy38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smugglers Cove Holiday Village

Property: Smugglers Cove Holiday Village
Address: 45 The Lakes Way, Forster, New South Wales 2428, Australia
Location: Australia > New South Wales > Forster
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Specialty Lodging in Forster
Price Range (Based on Average Rates): $
Hotel Class:2 star — Smugglers Cove Holiday Village 2*
Number of rooms: 49
Official Description (provided by the hotel):
Our nautical themed holiday park is ideal for a relaxed family holiday. It's set on 20 acres of sub-tropical gardens beside scenic Pipers Bay in the heart of Forster on the NSW Mid North Coast. new playground OUR GREAT NEW PLAYGROUND The park offers holiday makers clean modern amenities, a choice of self-contained accommodation styles and campsites, two fabulous swimming pool complexes, an internet booth, Peglegs Function Centre and restaurant (open during Christmas, Easter and Sept/Oct school holidays), barbecues, playgrounds and many recreational facilities. Golden surf beaches and extensive waterways are within 5kms and the towns of Forster and Tuncurry with their shops, clubs, pubs, restaurants and cinema are only a short drive away. ... more   less 
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