In my opinion was usually separates a 5star from a 4.5 star is 24 hour room service, In this case I would say this hotel is a world away from it's rating and closer to a 3.5 star!
Stayed here on my way back down the coast, Firstly it is expensive $230 for a Monday night?? I can get a better rate at a 5 star hotel and I have!
The explanation by the rude cow on reception was they are the only "hotel" in Forster.. Well, Good on you Dorsal Boutique Hotel because I really hope a great hotel opens and and knocks you down a peg or two!
We bit the bullet and checked in hoping for greatness, sigh!
The air-con didn't work and the safe was locked shut.. Seems that we were checked into an "out of order" room so we had to move.. No floor staff or trolley to help you gather up and move either..
Somehow we went from 5th floor to 3rd which was disappointing to say the least.
The location was perfect, great view and within minutes you are downstairs with your feet in the sand and that's where the good ends..
Ice machine located on level whatever, That's great if there were ice buckets provided, perhaps I'll pop them in my pocket?
Iron and ironing board are on each floor in the emergency fire hose cupboard - not joking! and in my case no ironing board..
The place is grubby, the vent over the shower is full of filth just above your head, No nice amenities for your $230 Monday night special, Instead an almost empty dispenser bottle in the shower full of what can only be described as dishwashing liquid! They do try to make up for it with 2 coin sized bars of soap and 3 shower caps!
We skipped continental breakfast because as we all know that's not really a breakfast at all.
Secure parking? Why bother with a swipe card if you leave the roller door up all night!
The rooms were grubby, didn't bother with the restaurant (the menu was boring)..
This hotel should not be rated 4.5 stars, It needs a total refurbishment and get rid of the bumpkin staff and hire some professionals..
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