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“Not a family friendly hotel!”
Review of The Imperial Hotel

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The Imperial Hotel
Ranked #2 of 3 Cowra B&B and Inns
Certificate of Excellence
Reviewed July 22, 2012

Hello. My husband booked into this hotel before we left left from Brisbane on a trip to the Snowy Mountains. A one night stop over was book. When arriving at the hotel one needs to check into this hotel at the bar. We were instructed that our children to remove our children from the bar area (where we were checking in) and that they needed to stand on their own away from us. Our room had clearly been used by smokers and really smelt. The pub was immediately below our room and it was VERY noisy late into the night. Bathroom facilities are shared. Someone was ill over the entire mens bathroom and I needed to take my children to the ladies bathroom. A most unpleasant experience.

Room Tip: Ask for room away from pub area. Note that non smoking rooms do smell of smoke!
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  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Michelle T P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheImpy, Manager at The Imperial Hotel, responded to this reviewResponded August 14, 2012

We are sorry you had a bad experience at The Imperial Hotel, as we are a hotel (not to be confused with a Motel) and like most Hotels we have limited space and not the room for a designated 'Check In' counter therefor we do the check in at the bar, as per our liquor license the immediate bar area was a restricted area (Lifted as of 7/08/12) and children were not allowed by law in that area. All our rooms are non-smoking rooms and i can assure you that if they had been smoked in we would have had the whole room cleaned (carpets, furniture etc.) As for the pub being noisy, like most pubs on the weekend we do get a crowd and are open quite late. We do have rooms with ensuites available if you choose to stay with us again next time you're in town.

Once again, sorry for your experience and hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Imperial Hotel

Address: 16 Kendal St, Cowra, New South Wales 2794, Australia
Location: Australia > New South Wales > Cowra
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Cowra
Price Range: $50 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Imperial Hotel established in 1905 is a family owned business offering great food and a friendly atmosphere which caters for the whole family. Open Monday to Saturday for lunch and dinner (will open Sundays for functions and also special holidays or occasions e.g. Easter Sunday and Mothers Day). The focus is on relaxed dining and providing a venue to meet friends over a drink, complete with lounge bar, sports bar and an extensively remodeled outdoor entertainment area. The Imperial Hotel also has accommodation available at very reasonable prices with many rooms boasting en suite facilities. ... more   less 
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