Stayed here in Jan 2009 for one night as my friend was getting married in the hunter valley. Firstly, the lady at reception left me waiting for quite awhile before she checked me in (even though there was no-else there). Once she did get round to it, check in was fine. We stayed in one of the end rooms on the upper level. Room was spacious enough with a double and single bed. Unfortunately, the room smelt like urine and that spread around the room when the fan was turned on....
My husband went to reception to ask for another room but we were told this was not possible as we had used the toilet and pulled open one of the bedcovers in the room. We were told we would be charged if we moved rooms which was outrageous. So we put up with it.
They did come in and try to 'deodorize' the room which helped a bit but did not get rid of the smell.
I know you get what you pay for but for $110 I'd at least expect a room that does not smell like urine. Would not stay here again. Pay the extra $10-$15 and stay somewhere else.
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- Also Known As:
- Comfort Inn Cessnock
- Cessnock Comfort Inn
- Cumberland Motor Inn Cessnock, Australia - Greater Newcastle