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“Incredible view, extremely friendly staff and delicious fresh food!”

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Peppers Airlie Beach
Certificate of Excellence
1 review
“Incredible view, extremely friendly staff and delicious fresh food!”
Reviewed May 11, 2013 via mobile

Thank you for making our holiday relaxing and enjoyable. This was our first time to airlie beach and the staff at peppers were extremely helpful in all areas. They would always go the extra mile to help you and make your stay unforgettable. They even pick you up at the bottom of the hill so u don't have to walk it after a big night! This was a wonderful service. We loved eating at the restaurant looking out to sea. The restaurant view is to die for and truly romantic. We only wished there was more vegetarian meals on offer. Thank you for making our first stay at airlie beach truly amazing.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh8ua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi S, Front Office Manager at Peppers Airlie Beach, responded to this review, May 13, 2013
Dear Josh8ua,

Thank you for your wonderful feedback. We have advised our Head Chef of your comments and we look forward to providing you with another warm whitsunday welcome again soon.

Kind regards,
Stacey Short
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 10, 2013 via mobile

This hotel is simply amazing!

My husband and I stayed here on our honeymoon and we loved it. We had one night booked before our Whitsunday trip and one night for when we returned. The hotel is beautiful and the staff are incredibly accommodating. We had a lovely ocean view apartment which was very modern and clean. In the evening we needed some suggestions for dinner and the reception staff couldn't have been more helpful.

Best of all, when our Whitsunday trip was postponed to the following day at the last minute, the hotel were more than happy to move our second reservation to suit our new schedule.

I couldn't recommend this hotel enough.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 1, 2013

My partner and I stayed 5 nights at Peppers just last week, as usual everything was fantastic!!

We will be back again soon :)

The only gripe I had was the shower in the bathroom - water went everywhere due to the design of the shower but the house keeping staff were very obliging and gave us a heap of extra towels each day so it was fine :)

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Danmc86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 19, 2013

This is our third stay at Peppers. Once again the service, rooms and food were outstanding. This is a great place to stay if you want to rest and relax in great surroundings. We will continue to come back to Peppers!

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xxfivestarxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi S, General Manager at Peppers Airlie Beach, responded to this review, April 21, 2013
Dear xxfivetsarxx,

Thank you for your feedback and we look forward to welcoming you back soon.

Kind regards,

Stacey Leigh
Relief General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2013

We recently stayed at this resort and the 1 bedroom unit was the best with great views and the staff were excellent. I can only say that the customer service from the desk and restaurant is the best we have ever experienced. Nothing was a problem and so helpful

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J0hncarr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi S, Manager at Peppers Airlie Beach, responded to this review, April 18, 2013
Dear John,
Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our stunning pool facilities and took advantage of our onsite Restaurant, Tides.
We pride ourselves on our exceptional customer service focus and hope to see you and your partner again soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 12, 2013

We recently travelled to AIrlie Beach for our annual family holiday and stayed at Peppers for 6 nights with our 2 children. Despite the terrible weather it was great to come home to an idilic resort nestled high up in the rainforest. We had a 2 bedroom apartment with 2 bathrooms and a gorgeous view of the whitesundays. The apartment was relatively clean except for the oven which I had to clean prior to using and some left over baby clothes in the dryer. The pool is stunning and the up deck sitting area is a bonus. We had breakfast included and the standard of the food was high. We also dinned at tides restaurant nearly every night as the variety of food and the quality was particularly exceptional compared to the AIrlie restaurants. The resort does not have a wet weather program or a BBQ area or a games room which makes it particularly challenging when you are attempting to entertain kids when it's raining . The shuttle bus takes you to town but it only does every 2 hours and finishes at 7.00pm so be prepared to catch taxis particularly if the weather is bad. The staff at peppers are a real highlight. We got to know each and every one of them by the end of our trip and they were professional, friendly and very good at accommodating all our needs along the way. Thank you to all the peppers crew!!!!

Room Tip: Make sure you get a room with a spa it's worth it after a long day our in the whitesundays.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank emiliac666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi S, General Manager at Peppers Airlie Beach, responded to this review, April 21, 2013
Dear Emilia

Thank you for your feedbak. We are pleased you enjoyed your stay with us.
Please come back again soon.

Kind regards
Stacey Leigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
292 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 503 helpful votes
Reviewed April 8, 2013

I love Peppers Airlie... the room location etc are great. The food usually is the highlight. Not this time, it was OK but not up to its usual gourmet standard. It is normally the best food in my travels....this time overcooked meals, served not what was ordered and overall to its usual high quality...not sure what happened, perhaps a different chef or they had an off night?? The mini bar in the room had not been restocked..just things you dont expect from this resort......perhaps just an off day ?????The charge was $50 more than when I stayed 6 months ago...be careful Peppers you are getting a bit pricey and your food not as good...:)

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pptuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi S, Manager at Peppers Airlie Beach, responded to this review, April 14, 2013
Dear pptuck,
Thank you for your comments and feedback.
Kind regards
Stacey & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Airlie Beach

Property: Peppers Airlie Beach
Address: Mount Whltsunday Drive, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Airlie Beach 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Perched on the hill top overlooking the majestic Whitsunday Passage, Peppers Airlie Beach, offers stylish and elegant accommodation in the heart of Airlie Beach. At the resort you are perfectly positioned to experience the wonders of the spectacular Whitsunday islands and the vibrant seaside village of Airlie Beach. Accommodation includes beautifully appointed One, Two and Three Bedroom Spa Apartments, all with majestic views of the Whitsunday passage and wide breezy verandas maximising the tropical lifestyle experience. All apartments feature bathrobes, free WiFi, clothes dryer, daily room service, direct dial telephone, flat screen TV with cable, in-house movies, hair dryer, in-room safe, in-room pay for view movie system, mini bar, air conditioning, spa bath, self contained kitchen including cook top, oven, tea/coffee making facilities, fridge, freezer, microwave and dishwasher. They also feature separate lounge and dining area, iPod docking station, washing machine, ironing facilities and One Bedroom Apartments offer disabled facilities. The resort offers a multitude of leisure options including the culinary delights of the exceptional Tides Restaurant & Bar, pure pampering and relaxation at the onsite endota spa or you can revive by the stunning wet-edge resort pool. Tours leave daily from Airlie Beach and offer an array of things to do including sailing, day trips to the Great Barrier Reef, scenic flights over Whitehaven Beach, skydiving, scuba diving, snorkelling and crocodile safaris. In the town of Airlie Beach you will discover a selection of shops and boutiques intertwined amongst a variety of dining and entertainment venues. The Whitsunday's protected waterways, myriad of islands and Great Barrier Reef are all at your fingertips when holidaying at Peppers Airlie Beach. From 1 Feb until 31 April reception hours are Sun-Thur 7am to 7pm, Fri & Sat 7am to 9pm. For the rest of the year reception will be open 7am to 11pm daily. If you expect to arrive outside reception opening hours, please inform the property 1 day in advance, using the contact details found on the booking confirmation. Please note: Peppers Airlie Beach does not accept AMEX. ... more   less 
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Also Known As:
Peppers Coral Coast Hotel Airlie Beach
Peppers Airlie Beach Whitsunday Islands

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