From before we booked the managers were extremely helpful ensuring we got the room on the floor we wanted. They promptly replied to all emails, offered us different options and booked tours and hotel transfers for us. When we arrived at 11am they were apologetic our room wasn't ready (check in isn't until 2 anyway) and promptly cleaned it so it was ready early at 12.30. The room is exactly like the pictures - the views are just as amazing!
The holiday got even better when my partner proposed with champagne (from the extremely reasonably priced mini bar) in the balcony spa. Perfect view, room and moment.
The service has continued right through our stay and we will be regrettably checking out Wednesday however have already decided we will return for our honeymoon and add in an island.
The BBQ area and pool are amazing, its a short walk into town but an easy one and you are facing the main road but with the doors closed or music on you can't hear traffic.
- Official Description (provided by the hotel):
- at Waterfront Whitsunday Retreat sets new standards of luxury award winning couples only boutique accommodation in the Whitsundays. Adjoining Airlie Beach and nestled on Pioneer bay which features pristine turquoise waters surrounded by breathtaking rainforest, guests can expect a high level of privacy coupled with exceptional unobtrusive personalised service. The luxury retreat comprises an exclusive collection of just five, one bedroom balcony spa suites and an incredible top floor Jacuzzi penthouse, with views over Port of Airlie and the Coral Sea. The luxury spa suites feature contemporary inspired interior furnishings that exude style and tropical ambience, natural timber louvers, spacious balcony with corner spa, Brand new king size beds, gourmet galley kitchen and pebbled ensuite bathrooms. The penthouse features a unique four posted king bed, the master bathroom featuring a double person rain shower, generous powder room complete with private balcony overlooking lush rainforest, a gourmet kitchen, black marble bar complete with wine fridge and stainless steel fixtures. Externally the penthouse enjoys an expansive balcony complete with six person Jacuzzi. Redefining intimate levels of service suites are serviced daily whilst the retreat boasts a private sun deck, deep water horizon pool, guest BBQ, lush tropical gardens, a-la-carte in room massage, facial and beauty treatments, unlimited FREE wireless internet, tour booking desk, great barrier reef touring, concierge and personalised limousine transfers. Exuding luxury, romance and tropical ambiance, at Waterfront Whitsunday Retreat offers the travel connoisseur a perfect blend of relaxation, intimacy and personalised service for an unparalleled couples only retreat experience. PLEASE NOTE : For the enjoyment of all guests, Waterfront Whitsunday Retreat 18+ enforces a strict NO NOISE NO PARTY POLICY. ... more less
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- Also Known As:
- Waterfront Whitsunday Retreat Airlie Beach
- Waterfront Whitsunday Retreat Hotel
- At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands