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“died and gone to heaven”

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at Water's Edge Resort
england
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“died and gone to heaven”
Reviewed February 6, 2008

If you are going to queensland then you are lucky if you are staying at waters edge then thats more than lucky .We arrived in the rain and still thought we had landed in paradise.The staff ,the aptment the food just fantastic could not recomend these apts high enough

  • Liked — the whole thing
  • Disliked — nothing
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frasermacritchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
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English first
Limerick
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 3, 2007

We had to change our accomadation at the last minute as the place we were booked into was more back packer than what we were looking for. The reception does close at 6:00p.m. but there is someone on site if you need anything. We were in a 2 bedroom apartment. The apartments are large finished to a very high standard and are very clean with great views of the bay and are very central. The apartments are at the top of a very steep hill, not the best if your on foot and carrying bags! I would recommend it but it is more self catering than hotel.

  • Liked — Size of the apartment
  • Disliked — the walk up the hill to the apartments
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LimerickJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 20, 2005

A group of 4 twentysomething females had booked and paid in advance for a week in a penthouse apartment at the Waters Edge Resort Airlie Beach.

We had booked a private spa on our balcony, and on arrival, staff were not too happy to see a young group staying in the penthouse.

On arrival we were told that the spa was not working and as such the thermostat had broken and the spa would keep heating unless turned off. It also took approximately 5 hours to heat to a a warm level, which meant it had to be monitored the whole time.

We were unaware the hotel was actually self contained units and had no change of towells or upkeep of the room.

We had paid approximately $2500 (aus) for the week and when we ran out of toilet paper during the stay were advised it would cost .50c (aus) per roll. Our towells were changed on the second last day (of 7)

Regardless of our age (we are all young professionals), we were immediately judged and treated with less respect. We booked activites through the hotel (which gave them commission) and adhered to their rules and regulations.

The Waters Edge Resort was great with their standard of facilities and proximity to the town centre of Airlie Beach, but their standard of customer service left a lot to be desired.

The only reason I would not recommend this accommodation, was purely based on their customer service skills.

For the record our ages are... 24,27,28 & 28

Helpful?
21 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about at Water's Edge Resort

Property: at Water's Edge Resort
Address: 4 Golden Orchid Dr | Whitsundays, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — at Water's Edge Resort 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
If location, tranquillity and comfort are what you are looking for in holiday accommodation, then Water's Edge Resort apartments are for you. Water's Edge Resort apartments in Airlie Beach, are quietly nestled in the hillside amongst lush tropical gardens, 100 metres from the centre of the bustling cosmopolitan village of Airlie Beach. Water's Edge is quite simply one of the Whitsunday's premier holiday locations. Holidaying at the beautiful Water's Edge Resort 1, 2 or 3 Bedroom Ocean View apartments allows you the best of both worlds. You are within walking distance to the cosmopolitan village of Airlie Beach and all that it has to offer as well as being on the door step of the Whitsunday Islands and the pristine waters of the Great Barrier Reef.....the epitome of paradise. Water's Edge Resort exudes style, sophistication and refinement. Professional and personalised service, breathtaking location, exquisite Balinese decor make Water's Edge Resort the perfect choice for a first class Whitsundays holiday. Airlie Beach is the epitome of a beach town, you'll instantly feel the carefree and relaxed attitude emanating from every space. You'll find it in the Airlie Beach Lagoon, a manmade saltwater swimming area surrounded by sand and grassy knolls, where you can lounge away the day in the sun. You'll find it in the beachside parks where afternoon barbeques proliferate and continue into the evening hours and you'll find it in the alfresco dining restaurants where fresh seafood overflows from every dish. ... more   less 
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Also Known As:
Waters Edge Hotel Airlie Beach
Waters Edge Hotel Whitsundays
Waters Edge Airlie Beach
At Water's Edge Resort Airlie Beach/Whitsunday Islands

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