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at Water's Edge Resort
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Reviews (634)
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All reviewsgreat locationthe main streetbedroom apartmentpool areaamazing viewsbbq areasteep hillclose to townwasher and dryerfull kitchenlarge balconyreception staffgreat apartmentself containedshort strollthe great barrier reefyogurt
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605 - 610 of 634 reviews
Reviewed October 3, 2007

We had to change our accomadation at the last minute as the place we were booked into was more back packer than what we were looking for. The reception does close at 6:00p.m. but there is someone on site if you need anything. We were in a 2 bedroom apartment. The apartments are large finished to a very high standard and are very clean with great views of the bay and are very central. The apartments are at the top of a very steep hill, not the best if your on foot and carrying bags! I would recommend it but it is more self catering than hotel.

  • Stayed: July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank LimerickJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Brisbane Queensland Australia
121
Reviewed December 20, 2005

A group of 4 twentysomething females had booked and paid in advance for a week in a penthouse apartment at the Waters Edge Resort Airlie Beach.

We had booked a private spa on our balcony, and on arrival, staff were not too happy to see a young group staying in the penthouse.

On arrival we were told that the spa was not working and as such the thermostat had broken and the spa would keep heating unless turned off. It also took approximately 5 hours to heat to a a warm level, which meant it had to be monitored the whole time.

We were unaware the hotel was actually self contained units and had no change of towells or upkeep of the room.

We had paid approximately $2500 (aus) for the week and when we ran out of toilet paper during the stay were advised it would cost .50c (aus) per roll. Our towells were changed on the second last day (of 7)

Regardless of our age (we are all young professionals), we were immediately judged and treated with less respect. We booked activites through the hotel (which gave them commission) and adhered to their rules and regulations.

The Waters Edge Resort was great with their standard of facilities and proximity to the town centre of Airlie Beach, but their standard of customer service left a lot to be desired.

The only reason I would not recommend this accommodation, was purely based on their customer service skills.

For the record our ages are... 24,27,28 & 28

21  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2017 via mobile
Google Translation

Stayed: November 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2017
Google Translation

  • Stayed: November 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2017 via mobile
Google Translation

Stayed: November 2016, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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