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“The pinnacle of bad service”
Review of Pinnacles Resort

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Pinnacles Resort
Certificate of Excellence
A TripAdvisor Member
“The pinnacle of bad service”
Reviewed July 19, 2004

Pinnacles resort nad spa at Airlie Beach is a beautiful 5 star resort unfortunately it has terrible 1 star management and I would not recommend it for this reason

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnaclesmanager, Manager at Pinnacles Resort, responded to this review, January 28, 2011
Please be advised that the Owner/Manager at the time of this review, sold the business to new Owner/Managers in December 2006. Trip Adviser do not recognise a change of ownership and have told us that they will not remove this review.

Please be assured that current management of Pinnacles Resort is not as you experienced in 2004.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
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English first
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Additional Information about Pinnacles Resort

Property: Pinnacles Resort
Address: 16 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands

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