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“The pinnacle of bad service”
Review of Pinnacles Resort

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Pinnacles Resort
Certificate of Excellence
A TripAdvisor Member
“The pinnacle of bad service”
Reviewed July 19, 2004

Pinnacles resort nad spa at Airlie Beach is a beautiful 5 star resort unfortunately it has terrible 1 star management and I would not recommend it for this reason

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnaclesmanager, Manager at Pinnacles Resort, responded to this review, January 28, 2011
Please be advised that the Owner/Manager at the time of this review, sold the business to new Owner/Managers in December 2006. Trip Adviser do not recognise a change of ownership and have told us that they will not remove this review.

Please be assured that current management of Pinnacles Resort is not as you experienced in 2004.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Pinnacles Resort

Property: Pinnacles Resort
Address: 16 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands

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