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“Pleasant Surprise!”
Review of Pinnacles Resort

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Pinnacles Resort
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Pleasant Surprise!”
Reviewed August 16, 2013

Wasn't expecting much since the price was so reasonable...but wow! Our 2 room unit had an awesome view with a hot tub and an enormous balcony. The kitchen was nice and modern and there was a washing machine and dryer that worked well. One of the beds was broken which was annoying, but other than that it was great! Close walk to the main street.

Room Tip: high up for the view
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bnicole00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review, September 19, 2013
Thank you for taking the time to write your review.

It's so nice to hear you had an enjoyable stay and thought our rates were very reasonable.

We would love to welcome you back to Pinnacles for your next holiday or mini break so please call us direct for our best rates.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • English first
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English first
Wamberal, Australia
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 7, 2013

We spent 4 nights in a queen room with open plan ensuite which was comfortable. The mattress was too soft for us though and we kept rolling into the middle! The views are amazing and it's very quiet which we like. It's a bit of a hike up and down the driveway and hill though. But helps if you want to work off dinner! Have had a relaxing time and recommend this resort to anyone looking to stay for a while :)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

We stayed at the Pinnacles Resort for 5 days in July and were really impressed with our apartment. It was very spacious and clean, furnishings were in good condition, and the kitchen was well stocked with everything we needed for preparing our own meals. The apartments also have their own laundry (washing machine and dryer) which was handy for us.

We booked into a sea view room with a spa and were not disappointed with the view - amazing views of the sea from our balcony and bedroom window! The Pinnacles has its own swimming pool overlooking the sea, as well as a sauna and gym. The resort manager was very helpful in providing us with advice on what we could do during our stay at Airlie beach too.

The place has pretty strict noise regulations for guests, which we were appreciative of.

The resort itself is on a pretty steep hill (and you have to walk up the hill further to get to your apartment), but it makes the views that much better. You can catch a taxi from the town centre to your apartment for about $5. Alternatively the walk up is good exercise, especially after a nice meal in town :)

Room Tip: Our sea view room had really nice views,
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank L_Ang79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level 5 Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 23, 2013

We will be back for sure.
This place was one of the best located places we have ever stayed at.
Yes, it is on top of a BIG STEEP hill....but its certainly worth the hike up and down - the views are superb....(its a $5 cab ride from the main street to the apartments - well worth it!!)

We had a two bedroom balcony spa apartment and it was truly beautiful.
it was clean and fresh, and had very handy complimentary amenities (inc washing powder and dish-washing tables and liquid) free video hire, bbq webbers etc
The infinity edge pool is gorgeous and the views go for miles.
The staff were fantastic, the front office ladies were lovely and helpful (gave us lifts in the buggy up the hill when they were able)

This is a great alternative for anyone who wants a bit more flexibility than being 'stuck on an island' but still experience all that the majestic Whitsundays have to offer.
Thanks very much Pinnacles for a lovely 7 night stay.
We will be back next year

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
Reviewed July 15, 2013

The perfect escape for cold southerners - fantastic views, spacious, beautiful rooms & large balconies that capture the sun all day long. Located high on the hill overlooking Airlie Beach with views that last forever of the sea - something we didn't grow tired of. The staff were friendly and helpful and went out of their way to make sure our stay was the best it could be. We were on a family holiday and enjoyed every minute of our time in this resort, we will definately be coming back for another relax and recharge. Convenient location to services and with the added benefit of bird watching opportunities from your balcony, the following birds visited during our stay sunbirds, swallows, cockatoos and bush-stone curlews.

Room Tip: Penthouses have large extended balconies that capture lots of sun all day, stay on the western side...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 14Dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review, July 25, 2013
Thanks Dee for taking time out from your studies to write this review.

I'm glad you and the family had a great time with us. Those extra large balconies are heavenly on winter days soaking in the beautiful sun.

We would love to welcome you all back to Pinnacles Resort and Spa very soon. Just remember we do get quite busy over the school holidays so best to book in advance especially if you want to guarantee yourself your favourite apartment.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 14, 2013

I have stayed here two times so far and I can guarantee that there will be a third time! The apartments are spacious, furnishings are modern and views are amazing. Whether you are staying here as a couple, family or with a few friends this place is ideal! Having a few champers in your own jacuzzi on the balcony while you look out at the Coral Sea is a perfect way to spend a day/night. Large kitchen with everything you need if you decide to eat in. Of course, there is the hill... yes it does seem to go on forever and is a bit of a killer but the taxi drivers are happy to give you a ride up from the town for about $5 if need be. Staff are very friendly and helpful.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NNix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this review, July 25, 2013
Thank you kindly for your review.

We are so happy to hear you enjoy staying with us and we would love to welcome you back to our views and Jacuzzi again really soon.

If you haven't already, sign up to our newsletters to hear about any new specials, we are also on Facebook and Instagram.

Please mention you are a previous guest when you call in for your next holiday.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 6, 2013 via mobile

Spent about a week here in July. Friendly staff and beautiful big rooms which are very well fitted out, including spa on balcony. View from the pool is no doubt one of the best in Arlie, well worth the short walk up to rooms. And they are close to main street and the town's central public lagoon area. Would definitely come back to stay again. Two thumbs up.

Stayed July 2013, traveled with family
Helpful?
Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pinnacles Resort

Property: Pinnacles Resort
Address: 16 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands

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