We had booked our Whitsundays trip through the koalas and as part of their rules we had to leave our backpacks in their lock up room when were were sailing for the 3 days as you couldnt bring your luggage onboard. Koalas charged us an extra 10 dollars for storing our luggage in what they described as a 'secure lockup'. When we arrived back from our trip they staff made the entitre boat full of people wait for one hour to open the lock up and just before they turned the key they announced that there had been a break in the night previous and alot of bags got robbed!!!! Luckily out of the 3 of us that were travelling together only our DVD's and playstation got robbed but for others their laptops, passports etc were taken. Koalas did not provide any explanation or apologise for anything, they did not co operate with the police when everybody had to log their robbery with them.
Aside from the robbery they place was an absolute dump, by far the worst hostel we have ever seen!!!!
- Also Known As:
- Koala Beach Hotel Airlie Beach
- Koala Beach Airlie
- Koala Beach Resort Airlie Beach/Whitsunday Islands