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“Great day out”

Salty Dog Sea Kayaking - Day Tours
gold coast
Level 3 Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Great day out”
Reviewed August 22, 2012

Fun and easy kayak adventure. Knowledgeable instructor/guide. Good snorkelling location. Beautiful scenery.

Visited August 2012
Thank mar0ubra2035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

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English first
Sydney, Australia
2 reviews
“Guided tour not worth the money compared to doing it yourself”
Reviewed August 7, 2012

Me and my boyfriend book a 3-4 hours guided kayak tour in July and we both agreed that we should have just rented a kayak ourselves as of several reasons: out of the 3-4 hours 'tour' we might have spent about 2 hours on sea. There really want no guiding at all, that is what you pay for when paying extra for having guides with you. To be fair, there were instruction about how to kayak before going out BUT no talking about the areas, stories or anything on the sea. We went to an island for a break, but it honestly only seemed to be that particular island because of the the crew members wanted to take commercial pictures for the company. They were stinger suits for those wanting to snorkle, but the crew did not seem interested in assisting at all, we went out for a swim but i feel the could have been just a bit engaged in the trip. All in all, a very badly spent 60 dollars per person, when we could have paid to same amount for a whole day in a kayak the two of us. The food/morning tea available was very poor- it is of course not what is central to such a trip- but we might as well have brough one apple and one biscuit our selves. Another sign of really not making an effort, it seemed.The owner seemed kind, but if choosing this company i would recommend going by yourself as you dont get more out of a guided tour.

Visited July 2012
Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“6 days with salty dog”
Reviewed August 2, 2012

Just had a unique experience, paddling for six days in the Whitsundays Isands. From the first enquiry with salty dog seakayaking to the final goodbye our whole expedition went without a hitch.
Good craft, good camping gear,great food,good paddling buddies and excellent guide not to mention the stunning location. We had originally planned to do the trip ourselves and just hire the seakayak. I'm so glad that we took the guided option. While we were sitting there having cocktail hour our guide was on the sat phone checking the next days weather report, tide times and fine tuning our trip so that we could safest and most enjoyable experience. I highly recommend this experience to travellers that love remote locations.

Visited July 2012
1 Thank ClarenceTabulam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Level 4 Contributor
33 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“Beautiful scenery.”
Reviewed July 19, 2012 via mobile

Did the half day trip at $80 was okay value. You get picked up and dropped home a your hotel which is great. The scenery was beautiful and we stopped for some cheese and fruit at White Rock. We didn't see any turtles which was a shame, as I had heard they had been spotted a lot recently. Overall it was a great way to spend half a day and you'll need the rest of the day to relax in a spa :)

Thank ju-nipped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Not recommended. Worst holiday ever!”
Reviewed July 13, 2012

We booked a weeklong kayak hire with Neill at Salty Dog planning to undertake the weeklong trip they do on their guided tour around the Whitsundays ourselves. Paid up months in advance, wrote to Neill a few days before we were coming up (from Sydney) and wanted to check if we should rebook the flights since weather reports didn't look good on our end:
"We're booked for a 6 day hire of a double kayak which has been paid up for the coming Thursday. The weather doesn't look like it will hold up for our trip. Could we look at adjusting our booking? We might have to shorten the trip. Can you see when the weather picks up again after next Friday? The BOM report of Proserpine so far shows it to be raining on both next Thursday and Friday."
But the owner/operator Neill assured me the weather was fine from the weather reports of Proserpine on his end stating:
"I have no problems with you changing the dates etc but I've looked at the charts and it does not look like much rain at all over this period."

So we packed a weeks worth of camping gear and took two planes up to the Whitsundays the next day. At the airport, I called to confirm our trip the next day and I was now told by him the weather in fact was not going to be good after all and that we may need to reschedule or shorten our trip "but we can discuss that in person when you get here". So we turned up the next morning and was told definitively that we would not be able to undertake our weeklong sea kayak trip and that we "should just be happy with getting a few days of peace and quiet in the bush" - in the rain no less! We had planned this trip for months so obviously weren't happy with having our plans altered at the last minute and shared our concerns. Neill remained impassive to our concerns, even threatening that if we deviated from the itinerary he advised we would have hell to pay with the rough weather and seas. Obviously we weren't going to put our lives and the kayak at risk but still wanted to know what our options were, but it seemed like he thought he should take it into his own hands to make sure we wouldn't be able to use the kayak at all.

So after giving some rudimentary instructions on emergency flares and how to steer with the rudder in the space of five minutes (and reminding us that he was giving us a brand new kayak) he disassembled the rudder on the right hand side by removing a metal clasp which held the wire to the rudder without which we would not have been able to steer the kayak on the open seas.. This was done without our knowledge, we only found out later when we were transferred to the island as we could not get the rudder to sit up right - unlike during the demo. My partner fortuitously placed a metal clip that he found on our lifejackets in its place and with some duct tape secured the rudder in place so that we were able to take it to the open seas. The next day we received word from the campers next door to us that Neill had advised us to come back on the water taxi the next morning as strong winds were coming in. The return water taxi cost $150 which conveniently was a service operated by his joint partner at Scamper Water Taxi Service. We therefore needed to be 'rescued' since we were stuck on an island with the weather turning south and had no where to go except back home. The fact that it was dangerous to be out in this water was not a factor Neill took into account because it suited him to have his partner bring us back in the return transfer for twice the cost of a day's kayak hire.

All up the two transfers to and from Whitehaven beach cost $310. The money we were refunded for the unused kayak hire (for the remaining four days) basically covered the cost of transfers but the trip itself was a write off and this is mainly because the owner-operator Neill didn't have the courtesy to drop us a two line email to advise we might be better off rescheduling our trip. I can't say there was anything positive about our encounter with this company and certainly would not recommend Salty Dog to those thinking of renting sea kayaks in the Whitsundays. His response when we got back to shore about to rudder was, "Must have come off during transit - it was there when I checked it. Next time that happens put some string on it".

8 Thank Rushmore M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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