I haven't tried the spa. When I arrived at Peppers on Friday afternoon i thought I would book in. They were supposedly open from 4pm to 7pm only during off season that day. I rang at 4pm and it rang out and went to voicemail - i asked for a call back to my room and none came.
I went down to the spa in person at 5pm and the doors were locked and there was a small whiteboard outside asking to leave a message but the whole place was locked up.
If they weren't working that day then reception didn't know and their voicemail didn't indicate opening times.
So, if you are wanting a spa treatment and not getting one would ruin your trip then I suggest you book well in advance of you turning up to ensure you get a spot.
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