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“The place to stay in airlie beach”

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Mantra Boathouse Apartments
Certificate of Excellence
Level 4 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The place to stay in airlie beach”
Reviewed March 12, 2012

Spent one night here for my birthday. As a travel agent I have stayed in some amazing hotels but this is by far the best hotel I have stayed at in australia. From check in when your greeted by friendly staff to the beautiful apartments. No expensive has been spared in furnishing the fitting then out. Fantastic quality. Like staying in someone's private home with everything you could ever need and more supplied in the room. Well be recommending the boathouse to everyone from now on. A must stay in airlie.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, April 2, 2012
Thank you very much for leaving such positive feedback and was delighted to hear about your recent stay here at the Boathouse by Outrigger.

Thank you again and we look forward to welcoming you back to the resort again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Aussie in Italy
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 12, 2012

We stayed for 4 nights. Apartments feel like a home away from home. All so lovely and brand new. It's a good location for walking to main street in Airlie. Great for couples or families.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhizabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, April 2, 2012
Thank you very much for taking the time to leave feedback for other travellers and glad you enjoyed your stay here at the Boathouse Apartments by Outrigger.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 24, 2012

Stayed here for 3 nights after returning from Long Island!
Welcomed by LAURA on arrival...........a fellow Pommie........she was fantastic and not just because she's English :) Just very helpful, warm and friendly!
Apartments were amazing.............All have beautiful views and were very clean!
You do have to make sure you don't leave anything on the work top though as we seemed to have a small ant problem but that was no issue to us at all.............This is Australia!
Our breakfast was included in our deal which we took at The Coffee Club situated underneath the Apartments............nice touch not having to worry about Breakfast in a morning BUT I did find it strange that "Coffee" at The Coffee Club was NOT included??? We had to pay for that......Strange!!!
All in all.............a wonderful trip, great place to stay, will be back for sure!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marquesado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, February 26, 2012
Thank you for your feedback and glad to hear you enjoyed your holiday at The Boathouse Apartments by Outrigger.
It is always great to hear that the staff are friendly and welcoming on arrival which is always a good start to anyones holiday.

I guess it may seem a little strange not having coffee included at "The Coffee Club" although they are a seperate business, the B&B package gives the guests a choice off the restaurants breakfast food menu & gives people an option to have and pay for whatever they want or dont want for their breakfast beverage.

Thank you again for your feedback and look forward to welcoming you back to the Boathouse by Outrigger soon
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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2012

I booked a 5 night stay in a 2 bedroom apartment on wotif for my husband and our 2 teenage girls, when we arrived an English girl Laura greeted us she was very friendly and helpful which made you feel at home and relaxed, great way to start your holidays.
It did rain for the first few days of our stay but it didnt stop us from swimming pool and reading a book on the balcony with the beautiful views and hearing the rainfall it was just magical.
We wanted to see whitehaven beach and visit an island, we went back to see Laura and she suggested Ocean Rafting and Day Dream Island we did the half day trip, the girls loved the Ocean Rafting and the views of whitehaven beach are breath taking.
We are already planning to go back with friends and family at the end of the year.
It is non serviced apartments so best to do a shop when you arrive, as if you want any extras you do have to pay for them, we have stayed in apartments alot so we came prepared and brought our own shampoo, soap, dishwashing powder, tea and coffee etc. the housekeeping girls only take away your rubbish.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2012

Booked a 4 night stay using a cudo voucher and loved the view, apartment and location, the only issue we had was the daily house keeping for rubbish collection as they simply knock, call out and walk straight in even when the door is locked. A privacy or do not disturb sign would b helpful as we were in bed one day and found this very awkward. Other than this, a great place to stay.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CJ4KJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, January 29, 2012
Thank you for your feedback and glad you enjoyed your recent stay here at the Boathouse.

In regards to the privacy door hangers you mentioned, yes all rooms do normally have these and I sincerely apologise that your apartment did not have one of these.

I have spoken to the housekeeping team who have since been reminded again that ALL in-room collaterol for the apartments is important and to ensure in future that all rooms have the neccessary items they require.

Thank you again for this feedback and we look forward to welcoming you back to the Boathouse by Outrigger soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 21, 2012

The view from the rooms is magical - this is what makes the hotel special.
The apartment was very clean and comfortable, and the pool and BBQ area was great.
I did think though that the 2 single beds should have been in the first bedroom (not pushed together to make a king size bed in the bedroom with the views) - that meant for my husband and I to get the bedroom with the view our boys would have to share a double bed :(
(Please change this around Boathouse)
One thing that did concern me was we were there for 8 nights, and as it was an apartment our sheets and towels didn't get changed, I was told I had to wash them myself (although friends that were there for less time got their linen changed after 4 nights..?) This wouldn't have been a problem if the washing machine worked properly (5 hours to wash and only partially dry one load isn't an easy experience)
I would definately go back, but if staying for longer than a couple of nights I would be a bit more prepared (extra washing powder, washing up liquid, sponges etc)

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, January 24, 2012
Thank you for your feedback on your recent stay here at the Boathouse by Outrigger.

In regards to the beds splitting and being located in the master bedroom unfortunately I cannot change or fix this as the bedroom size is the sole reason for this as the second bedroom is not large enough to do this with much room for anything else but two single beds.

In relation to the cleaning / service of the apartment as we are self contained apartments we do not provide daily services although we do provide a service for any bookings longer than 5 days which then receives a mid stay service.
I am assuming you had purchased two of the Cudo vouchers for your 8 nights and as this was a special rate with a huge discount on the accommodation costs plus the option given for guests to back these vouchers together we did not and do not complete a mid stay service for these Cudo offers.

I am not sure on why the washing took so long as there are various settings on this dual washer / dryers.
I will have the maintenance manager look at this issue with the aim to find a quicker or better washing & drying option.

Once again thank you for your feedback and I hope my comments have clarified the points you made & we look forward to welcoming you back to the Boathouse Apartments by Outrigger soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redcliffe, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2011

After booking elsewhere on wotif.com, our booking fell through and wotif got us into the Boathouse Apartments instead (there's another great customer service story all on it's own). Arrived on Christmas Day and was immediately impressed. All of the staff were incredibly friendly and helpful right from the check-in staff through to the cleaners. Our room was well appointed, clean and well laid out. The huge pool was only put to shame by the stunning view of the Marina from our balcony. All in all, a thoroughly enjoyable stay and we'll definitely be back to stay again.

Room Tip: All rooms are well positioned with a great view.
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank copeidau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AABManager, General Manager at Mantra Boathouse Apartments, responded to this review, January 2, 2012
Thank you for your positive feedback and glad to hear you enjoyed your recent holiday in Ailrie Beach.
As always I am happy to hear the staff were welcoming on arrival and also throughout your entire stay and given you had been relocated to the Boathouse by Outrigger also happy to hear you will be back during your next visit.

Thank you again for taking the time to post this review and look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Boathouse Apartments

Property: Mantra Boathouse Apartments
Address: Boathouse Apts 33 Port Dr, Airlie Beach, Queensland 4802, Australia (Formerly Boathouse Apartments by Outrigger)
Location: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 54 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mantra Boathouse Apartments 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Situated right on Port of Airlie Marina, Mantra Boathouse Apartments are a great accommodation choice. You can choose from a Two or Three Bedroom Apartment, fully equipped with everything you need like full-sized refrigerators/freezers, dishwashers, microwaves and stovetops as well as ultra-comfy beds and private balconies giving you a sensational view over the endless Coral Sea. These apartments are simply ideal for couples, groups or the family. You’ll find these spacious Airlie Beach apartments have room to spread out and relax. The separate sitting and dining areas, as well as roomy bedrooms make for a really comfortable stay; and it doesn’t stop when you step outside your door. There’s a children’s playground as well as a swimming pool and sundeck, get a little exercise up on the tennis court and throw some snags on the barbie and enjoy. Parking is free and you’re close to everything Airlie Beach has to offer. You’ll love the warm and friendly staff at Mantra Boathouse Apartments, the tour desk can help you with all of your day trips and if you’re in the mood, why not do some exploring in a rental car, just ask reception. There are many tour operators who will sail you around the Whitsundays - 74 fascinating islands of which you’ll never tire. Snorkel the Great Barrier Reef or take a scuba tour and dive deeper among tens of thousands of species of the most amazing fish, brilliantly coloured corals and all sorts of marine life. Airlie Beach is home to some excellent bars and restaurants – Cha’Mah Moroccan Bar and Restaurant, Denman Cellars Beer Cafe and The Coffee Club are right on the marina outside your resort. The Great Barrier Reef is one of the seven natural wonders of the world, combine this with Mantra Boathouse Apartments and you’re bound to have the best holiday ever. Please note: Mantra Boathouse Apartments is a non-smoking property, this includes no smoking in the rooms or on the balcony. ... more   less 
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Also Known As:
Mantra Boathouse Apartments Airlie Beach/Whitsunday Islands

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