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“Great rooms and very helpful owner”
Review of Elysium Apartments

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Elysium Apartments
Certificate of Excellence
Reviewed April 3, 2013

Being a family with 3 kids we needed a central location with large rooms. We got just that with Elysium.

Jocelyn and Roger are so helpful in giving us tips on sights and also booking the same at no cost. We went to Cape Tribulation driving through Daintree, Kuranda and diving in the reef. All lovely and must do.

Palm Cove is also central in between port Douglas and cairns - perfect. It is a small beach town and is a calm village to stay at.

There are 2 catches:
1. There is no wifi. This actually was blessing in disguise as it was peaceful not being bombarded by information!!
2. You have to clean your rooms. This was painful.

All the same would definitely recommend this lovely gem.

  • Stayed: February 2013, traveled with family
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1  Thank ramchabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded April 6, 2013

Thank you ramchabi Hong Kong for your review.

We are pleased you were happy with the size of the Apartment for your family. We were happy to help with your tour bookings and very glad to hear you enjoyed them so much.

That's good information you have given future guests about Palm Cove being central between Port Douglas and Cairns as overseas travelers will find that really handy to know when booking accommodation.

We would like to let future guests know that Elysium does have Wi-Fi access now. We would also like future guests to know that our apartments are NOT SERVICED APARTMENTS they are SELF CATERING and have ALWAYS been advertised as such, which means the apartment is not cleaned daily, if the stay is 8+ nights there is a mid service clean, then again at the end of the stay for our next guests.

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113 - 119 of 303 reviews

Reviewed April 3, 2013 via mobile

It is always nice arriving somewhere that is exactly as you thought you had booked! V clean, all linen and facilities perfect. J and R made great suggestions for tours. Lots of room for 3 of us to rest and just 2 minute walk from lovely beach here. Highly recommend.

  • Stayed: March 2013
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1  Thank MelanieOV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded April 5, 2013

Thank you Melanie OV London for your review.

We are very pleased you enjoyed your stay and found that Elysium was exactly as you thought it would be.

It was a privilege to help you decide what tours you wanted to do and book them for you and we are pleased you enjoyed them so much.

We certainly would be happy if you did visit us again in the future.

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Reviewed March 25, 2013

If you are looking for a quiet, peacefull holiday then you have to stay at Elysium. Jocelyn and Roger you are excellent hosts. From the phone call to the internet booking the service was prompt and the information that we received was most helpfull. Early check in, spacious apartment, clean, modern and the pool, combined with your advice and expert knowledge of Palm Cove and its restaurants and bars etc, also advice and booking for the many and varied tours that are available made our holiday so relaxed and enjoyable. Ann and Brent Dimond.

  • Stayed: March 2013, traveled as a couple
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Thank Brent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded March 27, 2013

Thank you Brent D Bluff New Zealand for your review.

It was great to hear that you found your stay at Elysium to be a quiet and peaceful holiday and also that you found our internet booking system and information helpful.

We were pleased you found your apartment clean, spacious and modern. Thank you also for your kind words about our service and we hope we will see you in the near future.

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Reviewed March 23, 2013

Like many of the reviewers, we were looking for something away from the main tourist sites. Palm Cove was lovely and Jocelyn and Roger were so helpful with all our questions and they gave excellent advice. Every tour they recommended was fantastic (Billy Tea, Quicksilver to the Outer Reef, Kuranda Sky Rail self drive). Unfortunately we arrived in the aftermath of a hurricane and the weather wasn't good for the reef - thanks to Jocelyn's advice, we put our reef trip off until later in the week and it was the best thing we could have done - what an amazing day!

The apartments are beautiful - modern, clean and with fantastic facilities. The Coles supermarket was in a small shopping centre just up the road (either a bus trip, walk or 5 minute drive) so we were able to stock up on snacks and breakfast and a couple of dinners. There was also a local Thai takeaway in the shopping centre - great! The pool was lovely also - it was a shame we were so busy as we only managed to fit in a couple of swims.

We had a rental car which meant we had a bit more flexibiliy but given most of the tours pick you up from the apartments, we didn't use as much as we thought we would. If you were staying for less than a week, you would be fine without one I think as there was actually a rental car you could hire at Elysium if you wanted to and the restaurants were all within a 5-10 minute stroll.

We did stay during the jellyfish/stinger season and there was quite a swell on so didn't get to swim on the beach. This didn't put a damper on our holiday but could have if you had plans to spend your holiday lying on the beach and swimming... if so, bring a stinger suit, or even better, I'd recommend you enjoy the Elysium Apartment's gorgeous pool instead.

Couldn't recommend this place more highly! (We even got cuddles with Jocelyn and Roger's new puppy, Bentley - a black cocker spaniel - CUTE!)

  • Stayed: March 2013, traveled with friends
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1  Thank Pohutukawa_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded March 26, 2013

Thank you Pohutukawa_Girl for your great review. Thank you so much for sharing so much information in the review with future guests, these important points are very handy to know when thinking about booking confirmation.

We are very pleased to hear you enjoyed your tours so much. It was a privilege having you stay with us here and talking to you about your country.

Bentley sends cuddles back to you and he hopes to see you sometime in the near future.

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Reviewed March 12, 2013

This was our second long stay at Elysium, and the standard is first class. On long haul holiday trips from UK, we have stayed in many different venues, the Elysium is one we'll always return to. Our Internet booking was swiftly answered and confirmed, our welcome sincere and warm, and the apartment was immaculately clean, spacious, well appointed and above all, comfortable for a couple of seniors seeking escape from the UK winter. Jocelyn and Roger are charming hosts, always happy to make our stay memorable, nothing is too much trouble, local advice on eateries, shopping and trips is spot on.
We appreciate a comfortable apartment in a delightful setting, we'll be back.

Sheila & Norman Burton

  • Stayed: March 2013, traveled solo
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Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded March 14, 2013

Thank you Sheila B Norwich United Kingdom for your lovely review. We were so pleased to see you again and enjoyed your company like we did last time.

Thank you for saying that our standard is first class and you always return to us as your holiday accommodation this means alot to us and its good for others to read this as we realise it is a daunting job to find the right accommodation when booking a holiday.

We are pleased to hear you will be back, you know you are welcome anytime.

.

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Reviewed February 24, 2013

We wanted a base near Cairns but away from the hustle of the city & well located for the Daintree Rainforest. We selected Palm Cove as we thought it would be a little quieter & easier to access from Cairns airport with our hire car. Having read the excellent reviews of the Elysium we though we would try a serviced apartment instead of a traditional hotel. We were very pleased with our choices. It is an easy 30 minute drive from Cairns airport. The apartments are easy to find located on the main road into Palm Cove & have their own parking complex inside the buidling with plenty of space available.

Jocelyn & Roger were charming hosts - they have a private apartment within the block & were easy to contact when we needed assistance. They are able to help you organise & book any trips or excursions you wish.

We stayed in a lovely two bedroom apartment - room 317 - with a lovely view of the mountains from a large private terrace. The apartment was spotlessly clean - well appointed & very spacious. We were there during the wet season so the laundry facilities came in very handy after we were drenched on a day out to Cape Tribulation. The kitchen was excellent & we could have easily prepared all our own meals during our stay. There is a Coles a short drive up the road should you choose to do your own catering. We were only there for 3 nights so we chose to eat out in Palm Cove. Due to the season it was fairly quiet in the resort - just how we like it! Most of the restaurants were open however giving us plenty to chose from & we enjoyed some excellent meals in full view of the sea.

Overall we thought the location was great - the resort is charming & a very convenient base for both Rainforest & Reef. The apartment suited us perfectly for the stay & hope to return on our next visit to Australia.

  • Stayed: March 2012, traveled as a couple
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2  Thank Technog0at
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 27, 2013

Thank you Technog0at Liverpool Unitied Kingdom for you great review.

Its great to hear you enjoyed your stay so much. Thanks very much for sharing your thoughts about why you stayed in Palm Cove that is very handy information for future guests reading our reviews.

Thanks also for the decription of your apartment and we are glad to hear you found it to be up to your expectations.

We also enjoyed having you stay with us and we hope you stay in again in the future.

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Reviewed February 21, 2013

This place has the best customer service in the whole of Cairns!
I would not hesitate to recommend The Elysium and the managers Joyce and Roger are amazing,they always go out of their way to help
The apartments are large and spacious, well decorated and very comfortable with everything on your door step,
Paradise is here, book now!

  • Stayed: February 2013, traveled with family
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1  Thank 978Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 22, 2013

Thank you Awaring 968 for your review. We are pleased to hear you loved your apartment and know that this is your 2nd time visiting us, and it has been a priviledge to meet you all again.

Customer Service is something that comes very easy for us especially with guests like you and your family.

Thank you for your comments "The apartments are large and spacious, well decorated and very comfortable with everything on your door step" as this is most certainly what future guests are looking to read in a review.

"Paradise is here, book now!" Maybe that should be our new motto!!!

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Additional Information about Elysium Apartments

Address: 26 Veivers Rd, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 25 Specialty Lodging in Palm Cove
Price Range: $98 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Elysium Apartments 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Palm Cove's luxury holiday apartments combine high style and practical choices for discerning holidaymakers. Being only a 3 to 4 minute stroll away from Palm Cove's beach and esplanade, Elysium's superbly decorated studio, 1, 2 and 3 bedroom self contained holiday apartments all feature spacious, open plan living areas with floor to ceiling glass opening out to large private balconies. ... more   less 
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Also Known As:
Elysium Apartments Hotel Palm Cove
Elysium Apartments Palm Cove

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