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Elysium Apartments
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Reviews (307)
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All reviewsdouble showertwo bedroom apartmentbottle shopapartments are cleannice pool areaport douglasfive nightsshort walk to the beachstayed here for a weekquiet locationmain bedroomenjoyable stayshops and restaurantstavernnoise
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Reviewed March 12, 2013

This was our second long stay at Elysium, and the standard is first class. On long haul holiday trips from UK, we have stayed in many different venues, the Elysium is one we'll always return to. Our Internet booking was swiftly answered and confirmed, our welcome sincere and warm, and the apartment was immaculately clean, spacious, well appointed and above all, comfortable for a couple of seniors seeking escape from the UK winter. Jocelyn and Roger are charming hosts, always happy to make our stay memorable, nothing is too much trouble, local advice on eateries, shopping and trips is spot on.
We appreciate a comfortable apartment in a delightful setting, we'll be back.

Sheila & Norman Burton

  • Stayed: March 2013, traveled solo
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Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded March 14, 2013

Thank you Sheila B Norwich United Kingdom for your lovely review. We were so pleased to see you again and enjoyed your company like we did last time.

Thank you for saying that our standard is first class and you always return to us as your holiday accommodation this means alot to us and its good for others to read this as we realise it is a daunting job to find the right accommodation when booking a holiday.

We are pleased to hear you will be back, you know you are welcome anytime.

.

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Reviewed February 24, 2013

We wanted a base near Cairns but away from the hustle of the city & well located for the Daintree Rainforest. We selected Palm Cove as we thought it would be a little quieter & easier to access from Cairns airport with our hire car. Having read the excellent reviews of the Elysium we though we would try a serviced apartment instead of a traditional hotel. We were very pleased with our choices. It is an easy 30 minute drive from Cairns airport. The apartments are easy to find located on the main road into Palm Cove & have their own parking complex inside the buidling with plenty of space available.

Jocelyn & Roger were charming hosts - they have a private apartment within the block & were easy to contact when we needed assistance. They are able to help you organise & book any trips or excursions you wish.

We stayed in a lovely two bedroom apartment - room 317 - with a lovely view of the mountains from a large private terrace. The apartment was spotlessly clean - well appointed & very spacious. We were there during the wet season so the laundry facilities came in very handy after we were drenched on a day out to Cape Tribulation. The kitchen was excellent & we could have easily prepared all our own meals during our stay. There is a Coles a short drive up the road should you choose to do your own catering. We were only there for 3 nights so we chose to eat out in Palm Cove. Due to the season it was fairly quiet in the resort - just how we like it! Most of the restaurants were open however giving us plenty to chose from & we enjoyed some excellent meals in full view of the sea.

Overall we thought the location was great - the resort is charming & a very convenient base for both Rainforest & Reef. The apartment suited us perfectly for the stay & hope to return on our next visit to Australia.

  • Stayed: March 2012, traveled as a couple
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2  Thank Technog0at
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 27, 2013

Thank you Technog0at Liverpool Unitied Kingdom for you great review.

Its great to hear you enjoyed your stay so much. Thanks very much for sharing your thoughts about why you stayed in Palm Cove that is very handy information for future guests reading our reviews.

Thanks also for the decription of your apartment and we are glad to hear you found it to be up to your expectations.

We also enjoyed having you stay with us and we hope you stay in again in the future.

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Reviewed February 21, 2013

This place has the best customer service in the whole of Cairns!
I would not hesitate to recommend The Elysium and the managers Joyce and Roger are amazing,they always go out of their way to help
The apartments are large and spacious, well decorated and very comfortable with everything on your door step,
Paradise is here, book now!

  • Stayed: February 2013, traveled with family
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1  Thank 978Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 22, 2013

Thank you Awaring 968 for your review. We are pleased to hear you loved your apartment and know that this is your 2nd time visiting us, and it has been a priviledge to meet you all again.

Customer Service is something that comes very easy for us especially with guests like you and your family.

Thank you for your comments "The apartments are large and spacious, well decorated and very comfortable with everything on your door step" as this is most certainly what future guests are looking to read in a review.

"Paradise is here, book now!" Maybe that should be our new motto!!!

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Reviewed February 16, 2013

We were really happy with our stay at these apartments. We had a two bedroom one on the first floor next to the pool (Apt 104). The apartment was fully equipped with everything you could ask for. The place was spotless. The bed was really comfortable and the double shower was really good. Roger and Jocelyn were a delight to talk to. Jocelyn advised us on a trip to the Reef which was really good and we are glad we went. Palm Cove itself is lovely but as others have said it is quite expensive so we too went to Coles and did a shop, which was well worth it. The local bus (110) goes quite regularly to the shops but also into Cairns, which we did a couple of times.

Bit of a shame that we could not swim in the sea there due to the stingers but even the netted area was not completely clear. We did use the pool at the apartments and it was lovely and clean and most times we had it to ourselves.

The Tavern (next door) was quite quiet at the time we went as it was "wet season" and some of the restaurants etc were closed.

We could not fault the Elysium and Roger and Jocelyn and would not hesitate to recommend these apartments to all our friends and family. Great stay!!

Room Tip: Apartment 104 is a two bedroom apartment, next to the pool and with a lovely view of the mountains.
  • Stayed: February 2013, traveled as a couple
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Thank medsec1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 16, 2013

Thank you medsec1 derbyshire for your review. We are pleased to hear that you were really happy with you stay and found our apartments to be fully equiped and spotless and we welcome you back anytime in the future.

Thanks for your advise to future guests about doing their shopping at the Coles Supermarket only 2.5kms away and easily accessble by the local bus, this is very handy to know and the most inexpensive thing to do for anyone staying with us.

We would like to let future guests know though that they CAN swim in the sea at this time of year but they must make sure they swim in the netted stinger area, it is patrolled and draged about 3 times a day, so generally is very safe, if in doubt wear a stinger suit which a lot of swimmers do just to be safe.
.
We would also like to let future guests know that the Tavern (next door) is very quiet at all times, they DO NOT have a band playing and their bar and eating area is on the easter side of the Tavern and we are on the western side.

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Reviewed February 2, 2013

Accommodations were clean and bright. Such an easy place to stay at. Close to everything you could want. During our stay the block experienced a power outage, but the management setup a close alternate that was beautiful and confirmed that we had made the best choice. Make sure to allow Jocelyn and Roger to recommend trips, assist in reservations and provide advice.
I don’t see how you could better experience the Coral Sea area better!

  • Stayed: January 2013, traveled with family
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Thank Robperry1490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn49, Manager at Elysium Apartments, responded to this reviewResponded February 16, 2013

Thank you Robperry 1490 Blomington Minnesota. We are very happy to hear you have made it safely home and that you enjoyed your stay with us so much.

We do apologise again for the inconvenience of the power outage you experienced whilst you were here, and we hope it doesnt happen again in the future, we would like to thank you and your son for being so understanding for the one night we had to accommodate you elsewhere.

We were pleased you enjoyed your experience on the Great Barrier Reef, and we are sure you would come again soon if you could, we certainly would like to welcome you back in the future.

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