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“Lovely Room”
5 of 5 bubbles Review of Mantra Amphora

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Mantra Amphora
Ranked #8 of 12 Hotels in Palm Cove
Melbourne, Australia
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Lovely Room”
5 of 5 bubbles Reviewed September 1, 2006

We stayed one week at the Amphora in April 2006, Unfortunately this coincided with cylone Monica, so we had torrential rain for most of the week, but this was not a normal occurence at that time of the year. We had a one bedroom apartment which was beautifully equipped with everything that opens and shuts, dishwasher, washing machine, dryer etc. Had a very large balcony overlooking the pool and beach and was also sheltered from the heavy rain, so we could still sit outside and not get wet. Everything was very new, lovely bathroom and bedroom and spacious kitchen and living room. Loved the pool and spa and also the easy access to the shops and restauarants. Only downside would be the massage at the spa, very ordinary considering the over the top price. Had much better in Bali (at a top resort) for a quarter of the price. Apart from that would highly recommend.

  • Liked — Pool, beach, location
  • Stayed April 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank where2go-next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
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English first
Canberra
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 5, 2006

We stayed at the Mantra Amphora for 2 nights with a last minute accommodation deal. Our hotel room was very new, spacious and beautifully appointed. We had booked a queen bed and were excited to see a king size bed before us. Unfortunately we discovered it was 2 singles pushed together. Nevertheless it was comfy. Most disappointing however was our view. It was of a stairwell and carpark. From what we could tell 95% of the rooms overlooked the lovely and awesome pool so it was quite unfortunate that ours didn't, but it was a last minute deal.
Palm Cove was lovely. We ate at the Cafe De Lema which was great and they even gave us a free port. We also ate at Sara'i where the food was good but they over-charge on glasses of wine. Definitely recommend Palm Cove.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Leapy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, FL, USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 5, 2006

Great place!!! Rooms have an excellent, big bathroom. Our room had a kitchen. Very clean, neat. They have a great spa. Right accross the street from the beach. Nice pool. Palm Cove is a great beach town with nice shops and restaurants. About 25 minuts to Port Douglas - any great barrier reef tour will most likely pick you up in Palm Cove. I loved this hotel and the location. I would definetely stay here again.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MelUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
232 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 bubbles Reviewed January 8, 2006

The cleaness of an accomodation makes a huge difference to the comfort of your holiday. Amphora is definitely one of the best kept apartments. I was amazed by the fresh cleaness and presentation of the rooms and of course each room has its own balcony facing the pool which earned it an extra star!

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank AraleMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 14, 2005

We stayed at the Breakfree Amphora from 6th-13th August and all I can say is WOW.
We had a top floor 2 bedroom apartment (which was a hotel style room, interconnected with a 1 bedroom apartment) overlooking the pool, and with glimpses of the Coral Sea. It was incredibly spacious with air con in all rooms. Bathrooms were enormous, with spa in one of the rooms, separated from the bedroom by sliding wooden shutters (see photo).
We had a few trivial problems with the room (a light was blown and the microwave stopped working after a few days), but all were fixed within minutes of being reported.
The reception staff were excellent - very helpful and completely courteous. This seems to be the norm for everywhere we went in Cairns - I guess tourism is their life blood up there, so you should get top notch service from just about everyone you meet (we certainly did).
Things to consider - these did not worry us, but could be concerns for others. As with many 3 storey resorts in the area, there are no elevators, or porters. So if you get a top floor, you'll need to lug your luggage up the stairs yourself. The hotel reception is only open from 8am to 6pm, so if you're arriving outside those times, you'll need to call ahead. The spa and bath tubs are very deep - requiring a lot of water to fill. Living in Sydney, I'm very water conscious due to the water restrictions in place, and couldn't justify the amount of water required to fill them. Besides, the spa outside beats the indoor one hands down. On the other hand, the wash basins in the room, were a bit too shallow for my liking, making it a tad difficult so shave. The lighting on the mirrors however, made up for this, as the lights were set up to reflect off the mirror in to your face, so you could actually see what you were doing.
The apartments have a washing machine, dryer, dishwasher, oven, fridge, stove and microwave - so there's no trouble if you want to cook at home. Plenty of cutlery and utensils in the drawers. Also enough tea and coffee, plus a few other sundries for a few days.
However, since most apartments only get serviced once every 7 days (you'll need to stay in the hotel rooms if you want daily service), you'll probably need to visit a supermarket to stock up on a few things.
Either that, or you can order you room be serviced if required - which was about $35 on request.
Since it's only serviced weekly, you won't get a change of towels, so make sure you hang them up to dry - or use the tumble dryer and washer if you really need to.
The pool is beautifully landscaped and plenty of space to relax, although it was hard at times to find a deck chair to relax in (plenty of room on the beach in that case, which is only 10m from the door). There's no swim up bar, but there is a large hot tub/spa at one end, and the pool had been designed for use by both kids and adults, with plenty of shallow and deep sections. Plenty of shade around the pool too, if you tend to burn easily.
The beach at Palm Cove was a delight. The resorts are all limited to 3 stories, so can not be seen over the top of the palm trees, giving a very secluded relaxed feel to the place.
The jetty is a short walk down the end of the beach, and two reef tours operate from here. One to the outer reef and one to Green Island. However, you may find cheaper deals if you're willing to leave from Cairns or Port Douglas (most reef cruises have buses to pick you up).
There's a good selection of restaurants to choose from, including a new one just opened at the Amphora (we didn't try this one, but it looked good - due to it being brand new) and as with most of the restaurants in the area, has fantastic views across the Coral Sea and over to Double Island and the aptly named "Scout's Hat" island. For cheaper meals head towards the north end of the beach. The Surf Club has some great daily deals ($10 for steak, salad and chips on Tues night), while Stingers has delicious fish and chips ($9) and other casual dining food. Most of the other restaurants are in the range $20-$30 for a meal, with a few in the over $30 price range.
If you want to do it really on the cheap, then there's a couple of free BBQs for use along the beach foreshore - with some of the best views in the world :)
If you do stay at Palm Cove, I would suggest a hire car - it's a great place for relaxing, but if you want to get out and explore the surrounds, a hire car is well worth it. Check out the Atherton table lands, the crater lakes, Millaa Millaa Falls, Mossman gorge, Daintree Village and Cape Tribulation. All can be experienced by tours, but it's much more fun (and cheaper) to do it yourself with a hire car.
Don't forget some insect repellant - we didn't see any, but we still got bitten a few times and that was in the winter month's.
Weather was great 25C-27C during the day and around 18C during the night. You'll be glad the rooms have air conditioning, even during winter :)
Anything else you want to know about the place, feel free to email me.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
66 Thank ozdick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed June 28, 2005

Talk about a great apartment... I loved the layout of our 1 bedroom apartment but I also loved the furnishings and the generous space the apartment gave us, both inside and on the balcony. I was really impressed when we first walked into the place.

The kitchen was nicely planned and it didn't detract from knowing that you really were on holidays. The bathroom had wooden sliding partitions to the loungeroom, adding to the open feel of the place.

The pool area is well planned for both families and couples who don't want to be disturbed.

Just be aware that if you stay at Amphora for less than 7 nights, your room/apartment won't get cleaned unless you pay extra for it and reception is only open during business type hours.

Palm Cove itself is nicely planned. It gave me a feel that it's a bit Balinese and Hawaiian without the crowds or commercialism that you get in Kuta or Waikiki.

Cheers.

Helpful?
17 Thank velogiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed June 24, 2005

We have just returned from five nights at BreakFree Amphora Palm Cove and we would recommend Palm Cove to anyone who wants to spend a week in the sun at Far North Queensland. The Amphora is a fairly new resort on the beachfront and the units are well equiped with all you need. The rooms are either hotel or self contained units and face the large pool area or the beach. For an extra $20 a night we upgraded to a beach view and it was well worth it just to be open the large sliding doors and have a view of the beach and ocean through the plam trees. It was great just to walk 40 metres out of the front door on to a fantastic clean beach. Plenty of up market eating places within walking distance at the Amphora or nearby resorts (Outrigger , Sea Temple or Sebel) plus local supermaket for supplies if you wish to eat in.

The only downside was the Breakfree Management who are difficult to get on with and forget about customer care and satisfaction. Following a previous bad experience with Breakfree in Surfers Paradise I checked several times that there would be someone at the property to check us in as we would be arriving late & I was assured that there would be someone available to assist us. Not so, all we had was a telephone linked to a central Breakfree callcentre which directed us to an outside safe which contained our key. Our booking included a daily room service which didn't happen & when we enquired we were advised that as we had received a complimentary upgrade we didn't qualify for the daily room service.

All in all I would still recommend Palm Cove & the resort as it was well equiped and in agreat location, but spend the bucks & go for a sea view, it is worth it.

Helpful?
33 Thank Longdrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, August 3, 2014
Dear Longdrive,

Thank you for your constructive feedback.
We always strive to provide a higher service experience for every guest and your comments are much appreciated. I do apologize on behalf of our staff at Mantra Amphora.

Admittedly this feedback comes as a surprise as our staff always do try to provide outstanding customer service.
I would also like to apologize that it was not clarified to you that our reception hours are from 7am - 9pm and that our after hours check in procedure were not explained to you correctly.
Regrettably I could not find any other records that would have indicated that you have had any issues prior to your response. I would, most certainly, have liked the opportunity to discuss your experience personally with you whilst still staying with us.

In regards to servicing of the rooms, we do provide a mid week clean for guests who are staying with us for 8 nights or more however you are correct, as you did move to another ocean view room that was provided with an arrival clean and complete amenity change this would have been more than provided in our mid week clean procedure. I apologize again for the inconvenience.

I do hope you will take the opportunity to stay with Mantra Amphora again in future and I invite you to contact us directly at the hotel whenever you are thinking of staying in Palm Cove.

Again, thank you very much for your constructive feedback,

Kind Regards

Amphora Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Amphora

Property: Mantra Amphora
Address: 49-63 Williams Esplanade, Palm Cove, Queensland 4879, Australia (Formerly Breakfree Amphora)
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Palm Cove
#7 Family Hotel in Palm Cove
#8 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Amphora 4.5*
Number of rooms: 2
Official Description (provided by the hotel):
Unit 531 is a privately owned apartment within the Mantra Amphors Palm Cove resort. It has recently been renovated and is beautifuully outfitted. The unit is one of the largest and most spacious units within the resort and has the top view, top hosts and is top value. There are two bedrooms - each with their own bathroom (shower,toilet, b ath - spa bath in second bathroom0. The beds are very comfortable with all new linen. TV's in each bedroom. All linen (including pool towels) and cleaning included in the rental. Lof longer stays unit is serviced once a week. The living, kitchen area is a feature of the unit. Full kitchen facilities with new stove, cooktop, fridge. There is a microwave, dishwasher and in the secluded laundry a new washing machine and dryer. The cultery and crockery is all new as are most of the cooking utensils. Second unit has a bar fridge and microwave. The living room has a dining setting and large couch for relaxing and watching the new 55" TV. There is also a new leather sofa. The living room has a private balcony with the best view of the pool. There is a new BBQ on the balcony and an outdoor setting. The second bedroom hs its own balcony overlooking the mountains. The unit will suit a family or two couples. We have the best references of any unit at the Mantra! Enjoy an early morning dip in the tranquil Coral Sea directly opposite the resort or meander your way around the beautifully landscaped gardens. Spend some time relaxing in the award winning swimming lagoon and spa which features many coves and nooks shaded by massive palm trees. Located on Williams Esplanade, on the waterfront, Mantra Amphora is just minutes away from some of the best restaurants in Tropical North Queensland. Wander the stretch of Palm Cove Esplanade to discover a chic range of restaurants and cocktail bars suitable for couples and families. At the front of the resort, guests will find Vivo Bar and Grill. Vivo offers guests Italian inspired food mixed with subtle tastes of the tropics. ... more   less 
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Also Known As:
Mantra Amphora Palm Cove
Mantra Amphora Hotel Palm Cove

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