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“Nice area, dated hotel.”
Review of Mantra Amphora

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Mantra Amphora
Ranked #6 of 8 Hotels in Palm Cove
Certificate of Excellence
Reviewed February 14, 2014

The location of the hotel is in a great spot! But sadly thats where it stops.
The room we stayed in was on the 3rd floor, with no lift or staff assistance it can be quite a mission up and down the stairs all day. We even skipped swimming in the pool just on the thought of the stairs after a big day out and being so exhausted.
The rooms rubbish bin had never been cleaned with food stains all over it, so we used our own shopping plastic bags for rubbish.
The furniture seems to be the same since my last visit 7 years ago, the couch was turning black from the filth on it and the cushions just sank to the bottom, very uncomfortable.
We were annoyed at the fact they have ripped out the oven and put a microwave in its place, this stopped us using the kitchen to cook or at least limited us to what we could cook.
The bathroom was nice, maybe a supply of a second set of bath towels to change half way through the stay would be nice too.
They need to place ant traps in as well because ants were EVERYWHERE!
The pool is nice though, parking is a breeze.

Stayed: February 2014, traveled as a couple
4  Thank Dustin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 16, 2014

Dear Dustin W,

Thank you for your recent feedback and I am sorry that your stay did not fully meet your expectations.

I sincerely apologise and have forwarded your comments to our Executive Housekeeping Manager to review immediately. As a return guest I would have assumed that the lack of elevators at Mantra Amphora has been known prior to arrival, sadly a fact that we are unable to rectify as I am sure you understand.
We always welcome feedback and most importantly the opportunity to receive such comments during a stay which would have enabled us to rectify it for you and discuss same with the team that serviced this room upon your arrival.
At that time we would have also been able to advise you that any additional supplies and amenities (including bin liners) for the room are provided free of charge via reception if needed.
A system that is welcomed by the majority of our guests, but I understand your disappointment if you have not been made aware of this system by your agent.

Again I thank you for your comments and hope that we can welcome you back to Cairns in the near future.

Kind regards,
General Manager

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1,043 - 1,049 of 1,321 reviews

Reviewed January 29, 2014

This hotel is first class from what I saw, great customer service both girls on the front desk couldn't be any more helpful or polite, they both went out there way to assist me. The rooms were clean and well equipped with a good location, for the price I couldn't ask for no more we had a thoroughly good experience.

  • Stayed: January 2014, traveled as a couple
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1  Thank Rob Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello Rob Y,

thank you for your recent feedback.
We always appreciate constructive comments which help us to maintain and improve our standards
All the reception staff were very happy to read your review.

We hope to be able to welcome you back again soon.

Yours Sincerely,
Mantra Amphora

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Reviewed January 22, 2014

We recently stayed in a 2 bedroom dual key apartment on the 3rd floor. I was with my partner and 8 year old, we didn't mind at all that there was no lift, we used the stairs as exercise!
The reception staff were very friendly and helpful.
The pool was one of the best I have seen in all the holidays I have been on, with plenty of space poolside, and the location is perfect being right near all the shops and restaurants.
A very relaxing stay and will be black for sure.

  • Stayed: January 2014
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2  Thank RebSw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello RebSw,

Thank you for your recent feedback on Mantra Amphora we really appreciated your comments and hope to see you again soon.

Kind regards,
Mantra Amphora

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Reviewed January 22, 2014

We stayed here for 4 nights in November 2013 with our 16 month old son. The 2 bedroom apartment was fabulous and we were lucky enough to secure a ground floor apartment that overlooked the pool. The apartment was actually very well presented and great value for money. It was clean and the bed was comfier than some of the more expensive hotels that we stayed in!!!

It was great to have a laundry which meant we could travel slightly lighter and parking was never an issue either. The hotel is opposite the beach and located in a beautiful area. The pool was fabulous although a it more shade would have been nice as we constantly chased the shade for our son!

The staff were really very friendly and we couldn't fault the hotel at all. The restaurant at the front of the hotel overlooking the beach was exceptional too and so convenient for an early drink and dinner!

Thank you for a lovely stay!

  • Stayed: November 2013, traveled with family
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1  Thank SJRPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello SJRPerth,

Thank you for taking the time and writing about your recent experience at Mantra Amphora.
It was great to read about your experience in Cairns and knowing that you have enjoyed your time in Palm Cove to the fullest.
We are looking forward to welcoming back next time you are in FNQ.

Kind regards,
Mantra Amphora

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Reviewed January 21, 2014

In need for a holiday we spent 7 nights at the Mantra Amphora in Palm Cove. The setting was amazing, close to the restaurants, water and a nice walk down to the pier. Our communication when booking the one bedroom apartment was excellent and because we are in the industry was given a good price for our stay. Unfortunately the bed let the room down and we did not get the rest that we hoped for. The bed was a split king bed and must of been at least 10 years old. The air-conditioner in the bedroom was noisy and was only blowing air from the sides of the machine and not from the whole vented section at the front. This was unusual for a split system. The day of departure housekeeping knocked on the door at 9.55am to clean the room, when checkout was at 10.00am. It felt as though we were being forced out. Overall the weather was very kind to us, restaurants were fantastic but the accommodation was let down by lack of maintenance to the room which seems to be common in Mantra properties. I would however stay here again at this property but would not put up these problems again.

  • Stayed: December 2013, traveled as a couple
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3  Thank sandy0970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello northeastvic,

Thank you for your recent feedback on Mantra Amphora.
We always appreciate constructive comments which help us to maintain and improve our standards

We hope to be able to welcome you back again soon.

Yours Sincerely,
Mantra Amphora

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2014

After my son finished a semester abroad at U of Queensland, we traveled together for a couple of weeks. We stayed in a one bedroom apartment from 11/24-11/29. The reception staff were very helpful, kind and informative and the apartment was large, spacious, and clean. The pool was beautiful and their were plenty of places to eat along the Esplanade. I recommend the breakfast at Pete's Place, it was delicious and inexpensive. There was also a beer and wine store within walking distance which was helpful since the drinks are rather pricey in some of the restaurants. The only thing I would do differently if going back to this area would be to rent a car. The roads are rather easy to get around and while public transportation is easily accessible it would have made it easier to get to a grocery store and/or sightsee. I highly recommend Mantra Amphora as well as the Palm Cove area!

  • Stayed: November 2013, traveled with family
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2  Thank romo124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello romo124,

It is great to know that you have fully enjoyed your time away from home.
Thank you for your feedback and we hope to welcome you back to Mantra Amphora very soon.

Kinds Regards,
Mantra Amphora

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Reviewed January 14, 2014

We stayed at Mantra Amphora for 5 nights. Reception staff were very friendly and didn't seem to mind having us ask a million questions! They were very helpful.
We had a one bedroom apartment which was excellent, apart from the geckos visiting our room once in a while, and our air con in the main room decided to break down after a couple days.
Pool area and the pool itself is fantastic, great place to chill out, although I was a little disappointed when I discovered no bar at the pool.

Overall a great place, very family friendly, very central in Palm Cove and easy to get around. Would highly recommend Mantra and Palm Cove, and will definitely be travelling back :)

  • Stayed: January 2014, traveled with friends
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Thank Dannii_Maree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Mantra Amphora, responded to this reviewResponded February 2, 2014

Hello Dannii_Maree,

It is great to read that you thoroughly enjoyed your stay at Mantra Amphora. I apologise for the maintenance issues you experienced throughout your stay. Please let us know when you are in the region again and we will be more than happy to welcome you back to Cairns.

Kind regards,
Mantra Amphora

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Amphora

Address: 49-63 Williams Esp, Palm Cove, Queensland 4879, Australia (Formerly Breakfree Amphora)
Phone Number:
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Palm Cove
#4 Family Hotel in Palm Cove
#6 On the Beach Hotel in Palm Cove
Price Range: $86 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Amphora 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Mantra Amphora Resort is located on the spectacular waterfront of Palm Cove's palm-fringed beach at one of Tropical North Queensland's most sought-after destinations. Enjoy an early morning dip in the tranquil Coral Sea directly opposite the resort or bask in the tropical warmth beside the lagoon swimming pool with its many coves and nooks shaded by towering palm trees. Accommodation at Mantra Amphora Resort ranges from hotel rooms to self-contained one, two and three bedroom apartments all with quality finishes and most featuring an indulgent spa bath, all have private balconies with garden or ocean views providing the perfect space to kick back and relax. Wander the stretch of Palm Cove Esplanade to discover a chic range of restaurants and cocktail bars that will satisfy both discerning palates and family appetites, or dine at Vivo Bar and Brill which sits just next to the Mantra Amphora Resort and offers delicious Italian with subtle tropical flavours. ... more   less 
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Also Known As:
Mantra Amphora Palm Cove
Mantra Amphora Hotel Palm Cove

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