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“Excellent stay”
Review of Mantra Amphora

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Mantra Amphora
Ranked #8 of 12 Hotels in Palm Cove
Certificate of Excellence
Adelaide, Australia
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent stay”
Reviewed December 28, 2013 via mobile

We visited as a family of 4 (kids 9 & 11) and got the dual room option in which there was full kitchen, big flat screen and king bed in our apartment, joining the kids room that had own bathroom and big tv. They also had a full sized spa bath. Quality was excellent, modern. Air con as well as fans. Great balconies overlooking the pool. We couldn't have asked for more. Brilliant pool with pool noodles and balls. we loved palm cove and were very happy with mantra.

Stayed December 2013
Helpful?
Thank Melfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear Melfamily,

thank you so much for your recent feedback. It is nice to know that you have thoroughly enjoyed Palm Cove and the hospitality of Mantra Amphora.
We hope to see you again soon.

Yours Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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English first
Melbourne, Australia
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 28, 2013 via mobile

We are stayed here in a 2 bedroom apartment on the third floor with no elevator or help to get the luggage up.
Seeing that the stay was during xmas it was of course packed. When we booked I called to make sure we could park our car however the car park was full on xmas day and 2 spaces were only used by people parking their trailers. We had to park at the street and when advising staff they said nothing they could do about it. The kitchen was stocked with the bare necessities. Unfortunately for 4 people only a tiny 100ml container of milk is not nearly enough; nor is 2 green tea bags.
Bathroom was only wiped over not cleaned.
On a positive note: the pool area is beautiful even though pool water was too warm and people were drinking alcohol in glassware by the pool and smoking, again we advised staff and nothing was done about it.
As well the service at check in and check out was lovely.
Additionally, I assume we were particularly unlucky as the room next door appeared to be owner occupied and they were smoking in their room and had incense sticks going 24/7. Yuck.

Stayed December 2013, traveled as a couple
Helpful?
3 Thank Travel_and_try
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear Travel_and_try,

Thank you for your recent feedback and I am sorry that your stay did not fully meet your expectations.

It is very disappointing to read that you felt that the cleaning was not up to standard.
I sincerely apologise and have forwarded your comments to our Executive Housekeeping Manager to review immediately.
We would have welcomed the opportunity to receive such comments during your stay which would have enabled us to rectify and discuss same with the team that serviced this room upon your arrival.
At that time we would have also been able to advise you that any additional supplies for the room are provided free of charge via reception if needed.
A system that is welcomed by the majority of our guests, but I understand your disappointment if you have not been made aware of this by your agent.

I really appreciate your comments and would like to invite you to contact us directly to discuss your comments further.

Kind regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devonport, Australia
Level 6 Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 22, 2013

I came to TripAdvisor to speak about our wonderful stay and was quite surprised by the most recent review that commented on the pool area not providing shade and Mantra Amphora not being ideal for couples. I couldn't disagree more! I am a super fussy person and I LOVED this place! I actually took a stroll into almost every other resort in Palm Cove just to make sure that when we come back again there isn't something better. I found that even though there were other places that were clearly luxurious, it was the pool that made Mantra a 'stand-out'.

Many of the other resorts had apartments that opened directly onto the pool (obviously a luxury for those in those apartments) but we preferred the fact that the Mantra pool had a grassy area surrounding the pool which made swimming and lying beside the pool feel so much more private. Who wants to swim in front of someone's apartment? It would seem inappropriate to me and would make me feel uncomfortable. Instead Mantra's pool was perfect! There were always places to lie in the shade as there were umbrellas beside the lounges. The palm trees also provided shade or if you really wanted to, you could reposition your lounge chair to many shady places within the pool area. I really don't understand the previous comment about shade. (Please see our photos of the view of the pool from our balcony)

We did not find the resort rambling. I actually kept commenting to my husband about how well thought-out I felt the design was. Parking was underneath the apartments (wonderful for the heat!) and each block had an easy access path to the pool. The design also ensured that each apartment was private, even with each unit having its own large balcony.

We stayed in a one-bedroom unit on the first floor which was spacious and beautifully presented. The one-bedroom option even included laundry facilities. It is obviously more spacious than the studio and has a full kitchen.

It was a great bonus to have the complementary computer at reception where we could check emails etc.

I did SO much research before coming to Cairns and am so happy that we chose to stay at Palm Cove rather than Cairns. It is like a 'fairy wonderland' at Palm Cove with a beautiful beach, swaying palm trees, manicured walkways, paved road and gorgeous lighting (including torches) along the esplanade at night. It is a very romantic destination (perfect for our anniversary which was the reason for our visit) and when we return to beautiful Palm Cove, we will most definitely choose Mantra Amphora again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank cswjmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear cswjmw,

I could not have said it any better and really appreciated your comments. We sincerely hope to see you again soon.

Kind regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 18, 2013

We stayed at Mantra Palm Cove in September (this review is just a little tardy) and having stayed at another Mantra property on the North Coast and been impressed, we had relatively high expectations. We stayed in a Studio apartment, and although the room was clean it was quite small. The main thing we noticed is that, although they provide bowls and cutlery (for breakfast) and told us in advance this was available, there is no-where to wash up, except in the bathroom sink. We like to have a simple breakfast in our room before going out for a coffee, so we found this very inconvenient and not a very sanitary way of washing dishes. One would think that Mantra could at least provide a plastic dish for this purpose and as they give you detergent, they obviously expect you to wash up, especially as there is no room service. We have stayed at Palm Cove previously at the Reef House (which has had various incarnations) and although there it is small kitchenette at Reef House, it is ideal for making breakfast or a light lunch / dinner, with a proper sink to wash up in. We found these facilities at Mantra Amphora very poor and inadequate.

The property is large and rambling and we were grateful that we were on the first, not on the top floor, as it is a walk up with your luggage. There is a large pool area, which we visited but did not use as there were few areas with shade. I love to sit in a quiet place in the shade at the pool to read, in between having a swim, but I did not find the pool area at this Mantra inviting, except for just a swim.

Generally, I believe Mantra's properties are good and well run and the staff are friendly but we certainly would not consider, as a couple, returning to Mantra Amphora. I do, however, understand, it could be a good place to stay in a large apartment as a family.

Room Tip: I cannot comment on room service, as there was none, nor the fitness center, as I did not see or vis...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Lyn27524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear Lyn27524,

Thank you for your recent feedback and I am sorry that your stay did not fully meet your expectations. It seems to me that you would have been much happier with our 1 bedroom apartments that include a kitchen and laundry facilities as a standard.

We apologise and are looking forward to welcoming you again at Mantra.

Kind regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moraira, Spain
Level 5 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 14, 2013

I booked one of the cheaper apartments and upon arrival was not satisfied with the standard of the room therefore we upgraded for about another $15 per day and what a difference. We had a ground floor apartment at the far side of the wonderful pool and gardens, with a large patio looking across the garden towards the sea. The patio furniture was of a very good quality, as were most of the fixtures and fittings inside the apartment. I have a thing about the quality of hotel towels, especially if they are well worn, going grey and thin..... not here, these were nice fluffy clean white towels, a pleasure to use ! The apartment was clean and spacious with a lovely comfortable bed. The air-con had two separate controlable units, one in the living area and the other in the bedroom, both of which worked perfectly. There was an array of TV channels, including Fox Sports so I could watch football (soccer to Aussies) from the UK, on a large modern TV. Restaurants and bars are located nearby and the beach is straight across the narrow quiet road. Excellent underground parking facilities and Palm Cove is near other outside attractions such as Karunda and the Skyrail Rainforest Cableway.
Overall, a great place to stay in a wonderful small town, I will certainly return here on my next trip to Australia.

Room Tip: Pay that little bit extra and go for the higher quality rooms. We were on the ground floor so had on...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear Andy E,

Thank you for taking the time and writing about your recent experience at Mantra Amphora.
It was great to read about your experience in Palm Cove and knowing that you have enjoyed Australia to the fullest.
We are looking forward to welcoming back next time you are in Down Under.

Kind regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2013

We stayed at the Mantra Amphora in October and were very pleasantly surprised by our experience. Each day started with a 40 minute walk along the beach, followed by breakfast in our room overlooking the excellent pool, then a bit of swimming and lounging around the pool before embarking on our activities for the day. Our unit was very spacious and well appointed and the staff were very friendly and helpful. The pool area is outstanding, even though there were more children in it that one would hope. In Palm Cove we found it necessary to have a car for day excursions and shopping.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 29, 2013
Dear Timfor,

It is great to know that you have fully enjoyed your time away from home.
Thank you for your feedback and we hope to welcome you back to Mantra Amphora very soon.

Kinds Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tweed Heads, Australia
Level 6 Contributor
236 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed December 9, 2013

We spent a long weekend here and enjoyed every minute. The resort facilities are all you could ask for and the location is across from the beach and central to everything. The pools great and welcoming on a December day. Great resort for couples and families.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mantra Amphora, responded to this review, December 11, 2013
Dear Kim D,

Thank you for taking the time to write about your experience with Mantra Amphora in the beautiful Far North Queensland.

I am very glad to hear you enjoyed your stay with us.

Please feel free to contact the hotel direct if you are thinking of staying again and we will look forward to hopefully welcoming you back in the future.

Kind Regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Amphora

Property: Mantra Amphora
Address: 49-63 Williams Esp, Palm Cove, Queensland 4879, Australia (Formerly Breakfree Amphora)
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Palm Cove
#7 Family Hotel in Palm Cove
#8 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Amphora 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Mantra Amphora Resort is located on the spectacular waterfront of Palm Cove's palm-fringed beach at one of Tropical North Queensland's most sought-after destinations. Enjoy an early morning dip in the tranquil Coral Sea directly opposite the resort or bask in the tropical warmth beside the lagoon swimming pool with its many coves and nooks shaded by towering palm trees. Accommodation at Mantra Amphora Resort ranges from hotel rooms to self-contained one, two and three bedroom apartments all with quality finishes and most featuring an indulgent spa bath. All rooms and apartments offer private balconies with garden or ocean views providing the perfect space to kick back and relax as the sun disappears and the moon lights up the sky. An ideal place to celebrate a nearby wedding, escape with the family or just take some time out, Mantra Amphora makes room for everyone. Wander the stretch of Palm Cove Esplanade to discover a chic range of restaurants and cocktail bars that will satisfy both discerning palates and family appetites, or dine at Vivo Bar and Brill which sits just next to the Mantra Amphora Resort and offers delicious Italian with subtle tropical flavours. Important information: Sunday 11 June 2017 - Cairns Airport IRONMAN Asia-Pacific Championship Cairns – will involve changed traffic conditions. The Captain Cook Highway between the Cairns Airport and Port Douglas will be closed from 5.30am until 5.30pm due to the annual Cairns Airport Ironman Asia Pacific Championship. For more information visit cairnsadventurefestival com au. ... more   less 
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Also Known As:
Mantra Amphora Palm Cove
Mantra Amphora Hotel Palm Cove

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