We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The ultimate in relaxation” 5 of 5 bubbles
Review of Sarayi Boutique Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sarayi Boutique Hotel
Ranked #9 of 12 Hotels in Palm Cove
Certificate of Excellence
Ballarat, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The ultimate in relaxation”
5 of 5 bubbles Reviewed December 22, 2010

I stayed at Sarayi for 6 nights. Every aspect of my stay was perfect, the service provided by Vanessa, Hayley, Chantelle & Karen was excellent. My garden studio room was great, but I was fortunate enough to be upgraded to a hotel style room after 3 nights. I loved the views from the rooftop pool and being located opposite the beach. Sarayi provided complimentary airport transfers in airconditioned spotless vehicle. I'm already planning a return trip to Palm Cove and I will be staying at Sarayi without doubt. Thanks again girls :)

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PuppetHands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

299 reviews from our community

Traveler rating
    166
    98
    19
    13
    3
See reviews for
48
156
32
11
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Canberra Australia
1 review
4 of 5 bubbles Reviewed December 22, 2010

I stayed at Sarayi Hotel (Palm Cove) in November 2010 for one night with my partner. The lovely staff arranged to pick us up from another hotel down the road (so we didn't have to catch a taxi/lug heavy bags around in the heat!), which was greatly appreciated by my partner and I. Upon arrival to the hotel there was a lovely little bar which also made great food, and the room was quite big (the television was HUGE!, LCD flatscreen), the bed was comfortable and the bathroom was nice and clean. My only suggestion would be to provide doonas rather than thin blankets (even though it is hot, this would've made the bed a little comfier). Overall this hotel was great value for money and the staff were both welcoming and very customer orientated. Thank you !

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PrettyLady_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 21, 2010

Overall a great place. We were a litlle disappointed with our original 'garden' room but after upgrading to a 'balcony' room things improved. The staff cant do enough to help. Top marks. Especially Chantelle!

One kinda of gripe ... not sure what official star rating the place is but no daily maid service. Had to place the used towels outside the door to get them replaced. Very odd.

Gotta mention The Rising Sun. A bar located in the hotel. KC is the man! Good food, drink & live music 3 nights a week.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BigVinny65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2010

We stayed at Sarayi for three nights and rate the hotel very highly. The rooms ar excellent - clean, cool and spacious. The staff are excellent - nothing is a problem and they go out of their way to help. Location perfect - right on the beach and close to cafés and restaurants. Well worht checking out and spending some time there.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BrettJamesKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 1, 2010

first of all i would like to thank the staff amazing epecially hayley so nice !!!!!!
the rooms were nice and had been refurbished
free internet!!
massive flat screen tv
massive garden studio!!!!
clean
massive bed
cheap!!!!
i defo rate this hotels i have stayed in many hotels around the world and for the value with the extra services pick up and drop which hayley kindly arranged i would say this is a good choose

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank priyavekaria1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Reservations at Sarayi Boutique Hotel, responded to this review, November 3, 2010
Hi Guys

Thank you for the great review! Hope you are both enjoying yourselves. Hope to one day see you both again.

Good luck the rest of your adventure

Hayley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 25, 2010

Stayed for a very relaxing week in an ocean view appartment. Our balcony overlooked the beach and esplanade. The room was well equipped with large LCD TV, wireless internet, and workable kitchen. The staff were exceptionally helpful and pleasant and are all working toward the success of the hotel which is a private venture I think. The pool is very nice but not opulent - helped by the fact you mostly have it to yourself.
Good value.

Notes: There is a large Coles supermarket at Clifton beach where we picked up enough supplies for a week of breakfasts and lunches. The Argentea development has set up lovely boardwalks if you are into walking. Trip up to Kuranda is worthwhile - don't miss the Baron falls.


We picked up a rental car fHayley picku

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AndyDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Reservations at Sarayi Boutique Hotel, responded to this review, October 26, 2010
Thank you Andy

Thank you for the great review. You were both great guests and it was a pleasure meeting you both. We hope to see you both again in the future.

Kind regards

Hayley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 22, 2010

We were picked up from cairns airport by one of the staff [ the head housekeeper , a real character,and now a good freind ] and the return transfer as well was at no charge from the hotel ,.All the staff went out of their way to make us welcome. their policy is to make everyone feel like family and they will return ,which we will do .If during conversation we said which bus do we get to go to..... the answer was we can drop you off and you get bus 3.... when your ready to come back or wait at this stop in 2 hrs and as we go past we will pick you up.The hotel has just been renovated and our room [studio] was large clean ,quiet and cool,king bed is great ,whatever we enquired about ,like do you have irons or toasters ,the answer was we'll bring one to your room ,only fault about cleanliness was floor could have been cleaned more often to remove sand. The roof top pool and spa is great ,not crowded ,restuarant overlooking beach is excellent ,palm cove is easy to get around with courtesy buses ,local buses,taxis or car hire,local people are freindly and welcome travellers inviting us to accompany them numerous times,beach is clean and relaxing.the walkway along beach is nice as well. We will go back to Sarayi and i would recommend this hotel highly as it is alot more personal from the staff than a mercure or ...................paul & kim ,newcastle,nsw

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paulgardiner52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Reservations at Sarayi Boutique Hotel, responded to this review, October 22, 2010
Hi Paul

Thank you taking the time to post a review for the Sarayi. We are all very pleased to hear that you both enjoyed your stay with us. You were great guests and it was our pleasure to make you feel at home during your stay. We look forward to seeing you in the future.

From all of the staff at Sarayi

Hayley, Vanessa and Karen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palm Cove hotels
0.3 mi away
Alamanda Palm Cove by Lancemore
0.2 mi away
Mantra Amphora
Mantra Amphora
#8 of 12 in Palm Cove
4.0 of 5 bubbles 978 reviews
0.1 mi away
The Reef Retreat Palm Cove
The Reef Retreat Palm Cove
#3 of 12 in Palm Cove
4.5 of 5 bubbles 515 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
The Reef House Palm Cove - MGallery Collection
0.4 mi away
Hotel Grand Chancellor Palm Cove
0.1 mi away
Paradise On The Beach Resort Palm Cove
Show Prices
Show Prices
Show Prices

Been to Sarayi Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarayi Boutique Hotel

Property: Sarayi Boutique Hotel
Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com and Agoda so you can book your Sarayi Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarayi, Palm Cove Hotel Palm Cove

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing