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“Great Room layout and Great Pool” 5 of 5 bubbles
Review of Grand Mercure Rockford Esplanade Palm Cove

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Grand Mercure Rockford Esplanade Palm Cove
Ranked #11 of 12 Hotels in Palm Cove
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Room layout and Great Pool”
5 of 5 bubbles Reviewed July 11, 2013

Stayed for a week and had a fantastic time. Great location and great feel to the resort. Large pool with an ability to be in the sun or in the shade. Really nice setting and you don't feel on top of others around the resort. Everything arranged for us with a smile. We had a great time. Will be back!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maxims1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
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105
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
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English first
Tweed Heads, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 19, 2013

We had a wonderful stay at the Mercure in Palm Cove. Walking distance to everything you would need during your stay. One bedroom apartment big enough for 2 Adults and 2 Children (7 & 9). We loved getting up each morning and going for walk along the beach and ending with a coffee and milkshake on the way back to the hotel for breakfast. Wonderful cafe's right around the corner.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank ZASK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maroochydore, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

Palm Cove is a great location out of the hustle and bustle of the city. Very quiet and some great restaurants. The room was well designed and easily met our needs. The Staff were friendly and the grounds offered a peaceful serenity with all its tropical vegetation. The pool is huge and you can get your BBQ gear from reception without taking stuff from your room.

The only downside to the Cairns region (not the resorts fault), is the tours are well over priced but I guess that's Australia for you.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank 516RandM64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed June 9, 2013

We booked our apartment via Stayz.com from an owner that lives in overseas. The advert sold the "sit on the balcony and have breakfast and an evening drink" and said that it had table and chairs and loungers. Unfortunately, the balcony had only a garden bench type seat. This really spoiled our holiday. The apartment was not filthy but it was not clean. All the vents and the cooker filter were dirty. All the lights had insects still in them. The inside lounge had stains on it. Fortunately , the bed linen and towels were clean. The bathroom lighting in both bathrooms was so dark and dingy that you could not see if it was clean or not. There was a hair grip and some paper on the floor. As regards the Actual resort....the pool is surrounded by large trees (which probably are protected) however even when there is sun the tree block it all out. The pool always has lots of leaves in it....There is not bar or cafe etc inside the resort. Nope wont be back and wont recommend thats for sure. Try the maleluca resort, excellent !!!!!!!!

  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lynne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulgrave, Victoria, Australia
2 reviews
4 of 5 bubbles Reviewed May 30, 2013

Our stay was very good overall. The exception being our room developed a noise not unlike a faint jackhammer in the wall on day 7 of 10. While our initial report was not acted on immediately during the day while we were out, it certainly was by the late afternoon. Katrina from the front desk was superb in arranging an upgrade to a very nice north facing 2 bedroom apartment with a huge balcony (our original 1 bedroom apartment was south facing and therefore no sun).
The apartments were spacious and the queen bed was comfortable, not too hard nor too soft. The air conditioning was efficient yet quiet. Because the pool was shaded for much of the day it was cold so we opted for swimming in the netted enclosure at the beach which was a warm 26 deg C.
The resort is starting to show its age in some areas but overall is still one of the best in Palm Cove.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
4 of 5 bubbles Reviewed May 27, 2013

The apartment was of good quality, lots of room clean (when we first got in) and tidy with friendly staff. The only negative that I can say was that the cleaner came Saturday morning and we asked her to come back another day as we were not going anywhere that day, but she didn't. So our apartment was not cleaned for the duration of 6 days. One other negative was that the apartment lacked natural sunlight because of toll trees shading the balcony windows, so we had to have lights on for most of the day. Apart from that we had a great time.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Marex777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malanda, Australia
1 review
4 of 5 bubbles Reviewed May 13, 2013

Reception staff were lovely and inviting. Offered to replenish stock when required, eg. coffee, toilet paper, shampoo etc. which is unusual for apartment style accommodation. No strict rules or threats of fees to be imposed if for example if rubbish is not removed etc. At the last apartment we stayed in at Mission Beach, the information stated that if a child wet the bed then a new bed price would be charged to the occupants. No protective sheeting was provided. We found our stay at Grand Mercure Palm Cove much more relaxing, clean and tidy, and the grounds are astounding. The pool is fabulous! Location is ideal, close to beach and hotel,and walking distance to a zillion restaurants. Highly recommended.

Room Tip: One bedroom apartments have a double bed for the children rather than the stated sofa bed which was...
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  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JulieLewis630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Rockford Esplanade Palm Cove

Property: Grand Mercure Rockford Esplanade Palm Cove
Address: Cnr Williams Esp & Veivers Rd, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Palm Cove
#9 On the Beach Hotel in Palm Cove
#11 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Rockford Esplanade Palm Cove 4*
Number of rooms: 40
Official Description (provided by the hotel):
Grand Mercure Rockford Esplanade Apartments is situated on the beach at exclusive Palm Cove overlooking the Coral Sea perfectly positioned between two World Heritage sites - the Great Barrier Reef and the Daintree Rainforest. Just 25 minutes north of Cairns International Airport in tropical far North Queensland, the resort features a choice of luxuriously appointed studios, lofts, one, two and three bedroom fully self contained apartments, each with a large private balcony or courtyard. Resort facilities include several beachfront restaurants and cafes, expansive free form lagoon style swimming pool, children's pool, outdoor spa, gymnasium, pilates classes, massage and boutique shopping. ... more   less 
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Also Known As:
Grand Mercure Rockford Esplanade Hotel Palm Cove
Mercure Palm Cove
Mercure Hotel Palm Cove

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