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“Wonderful Food, Very Poor Service”

Reef House Restaurant
Ranked #16 of 60 Restaurants in Palm Cove
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Good for: Local cuisine, Scenic view
Dining options: Late Night, Breakfast, Reservations
Reviewed April 17, 2014 via mobile

From the start the service was pretty poor, we were told to seat ourselves and the hostess will be over to service us shortly.
Our first meal was presented with a "who would like the tuna that has been cooked a bit too long" and after that the service got worse. One meal was cleaned up by the hostess with "So what was wrong with that?" and another meal was cleaned up by the hostess with "Your not into mushrooms either"........we had ordered the 5 course degustation.

The food and wines were beautiful, but the manor in which the hostess made my wife feel paranoid has guaranteed we will not be returning to this restaurant.

1  Thank iHowick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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371 - 375 of 510 reviews

Reviewed April 10, 2014

We have eaten here for three of our five nights in Palm Cove. Stunning food! The scallop entree and duck with red curry stand out but all meals have been first class. Service is good and the setting perfect . An excellent restaurant for dinner. We also ate off the main menu off breakfast on four mornings. Again excellent food with a point of difference. The pancaked and omelet are superb. Highly recommend.

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Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

Fillet beef a fine red wine ( redbanks Merlot ).... Scrumdelicous!
Friendly and attentive service .... Maybe not on your bucket list but could be a place holder.

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Thank evilrobottwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

Imported prawns from Vietnam when the menu said Queensland Tiger Prawns fish out of a packet the chef needs to go we can't believe how lazy he is

1  Thank Frari360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

My family and I recently spent a few nights at Palm Cove and dines here for lunch and dinner. The restaurant seating opens out to a great view of the beach and accompanying sea breeze. Fantastic on a warm day as you dine or have a cold drink. Very relaxing! The meals and service at lunch and dinner were very good, and we went back twice for lunch. Then again there are plenty of places to dine in eat at Palm Cove and you probably couldn't go too wrong at any of them. We liked the menu, the relaxed open restaurant and service. Price wise it is similar to all the other dining establishments in vicinity, but if you have an Accor card - it is even better. After dining just cross the road for a stroll along the beachfront. We will be back!

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Thank Mahove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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