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“holiday in the tropics”

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The Sebel Palm Cove Coral Coast
Certificate of Excellence
brisbane
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“holiday in the tropics”
Reviewed May 29, 2012

awesome setting with mountain backdrop and walking distance to beach and mainstreet of palmcove coral coast apartments was ideal location .and while the one bedroom apartment was alot smaller lounge /dining combined than we anticipated it was still well appointed and comfy kingbed made it a great stay for our 10days !
really liked the mainpool area at the Novotel across the road almost for our little one with kiddies pool area and nearby pool bar to enjoy a cocktail at Lots of activities with sportscentre located next door but with little one with us we didnt get to do half the activities free to accor on offer .
The jetty and beach are a short walk along a rainforest boulevard accessed from oceans edge estate ,what a glorious view from the end of the jetty .One I will always treasure in this quiet relaxed village of palmcove with beautiful paperbark trees and palms
and while we did lots of daytrips in and around cairns and portdouglas area it was so lovely to return of a late aftn and be walking distance to everything that we enjoyed the most no driving if we didnt need to footpower and the pram !
Far horzons cocktail hour at angansana resort overlooking the beach and the palmtrees a must do as were the meals there and at chill cafe lunch and vivo for breakfast its fantastic friendly service definately recommend highly !! on ur palmcove mustdos !!!

  • Stayed May 2012, traveled with family
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Helpful?
3 Thank honeymoonersBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Palm Cove Coral Coast, responded to this review, June 3, 2012
Dear honeymoonersBrisbane,
Thank you for taking the time to post your review after your stay at Coral Coast Palm Cove. We are delighted to read that your ten day stay was so enjoyable. Its lovely to hear that your little one enjoyed the children's pool.

All feedback is extremely important to us as it helps with the constant monitoring of service and quality. Again, thank you for your post. We look forward to welcoming you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Brisbane
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 16, 2012

This is the best Accor accommodation we have stayed at. Hotel is roughly 3 years old and is well maintained. Rooms are large and very clean. Any problems, were quickly sorted out (dead batteries in remote) would highly recommend this place for families. Pool is huge and no one seems to use it. Staff efficient and helpful with advice. Close to beautiful Palm Cove

Loved our week here and would stay again!

Room Tip: Have a view over the Gold Course
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  • Stayed April 2012, traveled with family
    • Value
    • Location
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Helpful?
3 Thank wicked386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Palm Cove Coral Coast, responded to this review, April 17, 2012
Dear wicked386,

Thank you so much for taking the time to post your review after your stay at Coral Coast Palm Cove. We are delighted to hear that you enjoyed the apartment and resort facilities. The apartments are certainly situated in a beautiful spot in Palm Cove.

All feedback is appreciated as the constant monitoring of guest satisfaction is of great importance to us. We look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maitland, Australia
Level 6 Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 13, 2012

I was really looking forward to staying at Coral Coast apartments and wasn't disappointed. Service............well, this started the day before we arrived. The manager, Pam, called us at home to see if there was anything she could do to assist us. She then followed this up by e-mailing detailed directions and said to let her know if there was anything we needed assistance with to make our stay enjoyable.

On arrival in the area, you could tell what a nice setting it really is..............so quiet and safe, no speeding traffic or any other noise apart from birds. So nice to wake up to.
Pam was at the reception desk to greet us, nothing too much trouble and so easy to talk to.
I didn't meet the other lady (Wendy) but my wife said she was equally as friendly and helpful.

We booked a reef tour from here, no additional costs charged (some places charged booking fees and/or credit card fees).

The 1 bedroom unit was spotless though the double pull out in the main room could do with being a little better quality. The bedroom had a really comfortable large bed.
Great for 2 people or a small family. The pull out is sufficient for small children but probably not for anyone larger if comfort is an issue. I would have rated as excellent but for this one issue.

The pool attached to the side of the apartment block was very relaxing and although not heated, it was warm during our stay. We were allowed use of the nearby fitness centre and Novotel facilities but didn't use them as we were so busy but both equally as nice to the apartments.

There are stairs and lift to upper levels.

Would we stay again? You bet! We are already booked for September this year.

  • Stayed January 2012, traveled with family
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Helpful?
4 Thank simplyjewelry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Manager at The Sebel Palm Cove Coral Coast, responded to this review, February 5, 2012
Dear simplyjewelry,
Thank you for taking the time to share your positive feedback. We are so glad to hear you enjoyed your holiday and specifically recognised Pam for her excellent guest service. Looking forward to seeing you again in September!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 24, 2011

These apartments were fantastic! We were thrilled when we arrived to find spacious one bedroom apartment with a living area and tv/DVD player, a dining table and area a kitchen with hot plates and microwave and a separate bedroom which could be open plan by sliding the French doors open. We had a bath and a large shower with separate toilet. We even had a washing machine and tumble drier which we used and was very handy! The balcony was great too with a dining table there too for outdoor eating. The pool was large and perfect for families. It was open until 9pm which was great for swimming in the evening to cool off. The apartments were a short walk to the main street where there were lots of cafes and restaurants along the beach front! I lovely resort I would highly recommend coming here. The apartments are just off the captain cook highway so it was an ideal base to explore all the region. Highly recommend visiting atherton tablelands and port Douglas! Enjoy!

  • Stayed December 2011
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
4 Thank Lisa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 24, 2011

Just got back from a 1 week stay in Palm Cove. We had a 2 bedroom(1 bedroom plus studio) apartment which great as there was plenty of space and 2 bathrooms. The finishings are relatively new and the apartment was clean. We looked out over the pool which was pleasant but noisy when kids started playing early in the mornings. It would have been helpful to have wireless internet access to use our iPAD and digital TV so that we could have watched the AFL finals.
As noted before there was no oven but I believe that the microwave was a convection one.
Staff were very helpful and polite.
Also good to be able to do laps at the pool in the sports centre.
Overall a comfortable stay

  • Stayed September 2011, traveled with family
    • Value
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Helpful?
3 Thank caseygp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balclutha, New Zealand
Level 5 Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 18, 2011

The apartment was simply amazing. On arrival we found the service really helpful and friendly. The peace and quiet of Palm Cove and these apartments were the highlight of our trip. There are two pools for our use and we can even use the pool at Novatel Rockford just 5 minutes walk away. The kitchen was missing an oven so a good tip is to choose food that you can either cook in the microwave or on the hot plate. The resort is surrounded by a golf course and the beach is about 10 minutes walk away. I highly recommend the place although if you are not used to hot temperatures, winter is the best time to visit. A wi-fi connection could also be a good improvement, however access to the internet is available on request

  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
4 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland
Level 6 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 9, 2011

We loved the place. We arrived at 10am and only had to wait 15min to get into our ground floor 1bed apartment (checkin is supposed to be 2pm). The apartment was spotless and fitted out with everything needed to family for a week. The apartments are about a 10min easy walk to the beach so if you dislike walking hire a car. We always cut across the golfcourse and it took a couple of minutes to reach the Novotel (where we had some tour pickups). Service was friendly and there is a mobile phone number to reach them out of hours. Lovely quiet area with no cars buzzing about.
We loved Palm Cove and will definately be back to the Apartment.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
5 Thank deux_fils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Manager at The Sebel Palm Cove Coral Coast, responded to this review, July 17, 2011
Thank you for your great feedback and I am happy to hear you enjoyed your stay. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sebel Palm Cove Coral Coast

Property: The Sebel Palm Cove Coral Coast
Address: Coral Coast Drive, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Beach Fitness Center with Gym / Workout Room Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 22 Specialty Lodging in Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Palm Cove Coral Coast 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Sebel Palm Cove Coral Coral Coast is an apartment property located adjacent to a 9 hole golf course within easy access to the many restaurants located at popular Palm Cove. With rooms ranging from studios, to three bedroom apartements it is the perfect place to spend some time and unwind. Located nearby to the community Recreation centre which has a 9 hole golf course, Gym and tennis courts which guests have access to for a small fee. The proeprty has it's own swimming pool and barbecue area for all to enjoy. ... more   less 
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