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“Great service but facilities showing their age.”

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El Questro The Station
Certificate of Excellence
Wyndham, Australia
Level Contributor
182 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great service but facilities showing their age.”
4 of 5 bubbles Reviewed June 8, 2014

The staff at ELQ are very good at what they do!! They are well trained and all offer great service. We stayed in a riverside bungalow, nice and clean but starting to show plenty of wear and a bit overpriced. Everything is kept clean and serviceable but could do with an overhaul.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timmsy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    111
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    14
    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Perth, Australia
Level Contributor
190 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed June 8, 2014

Maybe me but the website is confusing and what we expected versus what we experienced did not match.
The drive to the station was okay but the road could do with grading. The checkin was very slow due to others booking day trips. Why can there not be two people on the desk? (Same for check out). Bungalow was small and whilst very clean and providing all you need , it is dated and small.
If you want to eat and are not camping/brought your own food then the only option to eat at night is in the steak restaurant. The meal here was okay. Garlic mash had no garlic, the steamed vegetables had chilli powder added. WHY? and the steaks were not cooked as we requested. We ordered three desserts and asked to share but no means of doing so was provided until we asked.
The service here and overall was first rate. Attentive, smiling and engaging staff.
If you are not an early riser then you may miss out on breakfast 6-9am. The gift shop has coffee and cakes but no light snack food. I had the best coffee at the gift shop. The lady who made it knew her stuff. (In contrast, the coffee at El Questro Emma Gorge was the worst)
Tours are expensive but no doubt great scenery. We did not indulge.
Would we return? Maybe.

  • Stayed June 2014, traveled with family
    • Value
    • Location
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    • Service
Helpful?
1 Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 2, 2014 via mobile

Just left El Questro after a beautiful peaceful weekend. Stayed in the unpowered section and had a fire each night. Did some great 4WDriving. The track to Branco's lookout is fantastic. Loved camping by the river and swimming there.

Stayed June 2014, traveled with friends
Helpful?
Thank Nettielane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 27, 2014

We had heard from other people that El questro was over priced and over rated. We are glad we did not listen to them.
Fantastic Camping ground - Shady and lush green grass
Great Showers and toilets
Fantastic BBQ and live music on the Tuesday night we stayeD
Amazing Gorges and Boat cruise
Heard that the Gibb River road and road to El Questro was rough. It was in sections but overall was pretty good if you let your tires down and most of all slow down and drive to the conditions.
Great place to stay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brent g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 22, 2014

We flew into El Questro and spent three full days at the Station in a most acceptable cabin with ensuite, tea making facilities air con and fly-screens, overlooking the bush and a small fast running creek. Every day we booked an extra tour and they were all very well run with charming staff and good food. I would recommend the helicopter ride to Miri Miri, with a swim and a champagne lunch. Certainly a soak in Zebedee hot springs is a must, along with a trip down Chamberlin gorge as well as a sunset trip and a flight over the Bungle Bungles. All expensive but what do you expect in the middle of the Never Never Country especially when you are well fed and looked after in a friendly efficient manner by every member of staff. In the evenings we would have a drink at the open air bar or take it back to our cabin and watch the little bats and listen to the night birds as dusk fell. Then on to the restaurant for a most acceptable meal by the riverside to complete each fabulous day. I would suggest that all trips are taken where possible in the morning so that you can rest in the air-conditioning through the heat of the day and be refreshed for the evening. Enjoy a very Australian few days.

Room Tip: If you are taking a cabin, then ask for 'Lizard' it is at the end of the riverside row and m...
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ausiedownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

What can i say but "fantastic experience across all areas". We ventured north to satisfy a bucket list item for my 91yo father and were not disappointed, all of the staff are brilliant and did not hesitate to engage conversation with any of us - despite dads hearing impairment, they just spoiled him rotten. The homestead is truly magnificent, with Meegan leading her staff by example - they are a very friendly but professional bunch of guys and girls. Special thanks to Lori and Alan for the "package", Lori for just making it happen and Alan - the food! The station staff all met the same criteria without fuss, thanks to Kaitlan and her team for the "back & forths".
It was an experience that will stay in our thoughts forever, and to see the constant smile on Dad's face was simply - brilliant. If anyone says you are too old to go 4WD or in the chopper, you are if you dont try! Dad did it all with a little help from everyone.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank zdardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katherine, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

I live in the NT and have often gone to ELQ for holidays. We recently spent a few nights at ELQ and everything was fantastic like always. Although they had just opened for the season the staff were amazing and their excitement about working at ELQ was infectious. The walks, waterholes and scenery was magical. When asked by friends what our favourite part of our Kimberley trip was both myself anf my friend said - relaxing at camp at ELQ looking over the Pentacost River:)

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mel c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Questro The Station

Property: El Questro The Station
Address: 75 Coolibah Dr, Kununurra, Western Australia 6743, Australia
Location: Australia > Western Australia > Kimberley Region > Kununurra
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 17 Specialty Lodging in Kununurra
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — El Questro The Station 5*
Number of rooms: 12
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Also Known As:
El Questro The Station Kununurra, Australia - Western Australia

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