My wife and I have stayed at McCracken country club 4 times previously and we have had no complaints until now. For our 5th time we decided to book 3 rooms and bring 4 of our friends with us, and we are absolutely embarrassed we recommended McCracken to them. Eating at the bistro our food took a long time to come out and when it did it was disappointing, it was on the cold side, our schnitzel was burnt and our steak was tough. Our room was very grimy,the walls were heavily marked, there was dust on the skirting boards, the fan and the tops of the powerpoints and light switches. The spa in the bathroom was sticky like it was covered in hairspray, the bottom of the shower screen had a good 20cm of soap scum and the bottoms of the shower tiles were brown. We were hoping it was just our room that was like this but unfortunately all 3 were as bad as each other. However the cleaners were absolutely lovely and did a thorough service when we complained to them.
Not sure if we will be returning which is sad when we've had 4 previously lovely stays. It doesn't seem like a 4 1/2 star standard resort anymore.More
- Free Wifi
- Free Parking