Went on a Friday lunchtime and there isn't enough staff and the ones there are are rude and unhelpful. Drinks were brought to us and both glasses had lipstick on them. The toilets were filthy with used glasses by the sink and toilet roll all over the floors. Obviously not been checked since closing the night before. The food is good and the decor is lovely, very elegant. This place needs a good manager and some friendly keen waiting staff. The current bunch look and act as though its all a bit beneath them.