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“Almost $200 a night what a joke”

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Quality Hotel Wangaratta Gateway
Ranked #1 of 10 Hotels in Wangaratta
Certificate of Excellence
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Almost $200 a night what a joke”
Reviewed July 7, 2013 via mobile

Arrived late and smell from drain in bathroom was almost unbearable. Needed bleach to kill the smell. Cleanliness was terrible with mould throughout bath/shower and could tell from build up in places like toilet roll holder that it hadn't been wiped for some time. Tiles in bathroom were cracked and lifting and tap spindle pulled away from wall showing a hole behind it. Couldnt sit on the couch that staining was off putting. Our room certainly didn't look like their website. Very disappointing especially for the price and their reputation. Come on if your rooms aren't all like that don't charge that price or better still don't make them available.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bendigirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melbourne, Victoria, Australia
Level 5 Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 18, 2013

Overnight stay here on business travel was fantastic - high speed, free wifi, accessible carpark, restaurant on site, gym, heated pool are all great finds when travelling.
Staff are friendly and helpful across the site and room was a great standard.

Stayed June 2013, traveled on business
Helpful?
Thank S0phsTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 16, 2013

Stayed for one night on a recent business trip and found this surprisingly good. The rooms and bathroom have been recently renovated to a high, modern standard and being winter, I really appreciated the added touch of an electric blanket!

There is a heated pool and spa, which would be nice in the warmer months. Good little bar and restaurant on site, or walking distance to nearby pubs.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MC-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
294 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed June 13, 2013

This hotel offers a lot from in order we experienced:
Very easy under cover car park;
Friendly front desk reception;
Clean, comfortable, warm rooms;
Reception provide useful suggestions to eat locally;
Walking distance to town;
Close to the wine region;
They call you promptly when you leave your pillow behind before you have driven back to Melbourne haha :)

Our room was a entry level room on the ground floor. No complaints, was approximately $130 per night, we stayed for 2 nights. It was located next to the swimming pool/spa/and sauna. Also next to a huge pergola where i ate my breakfast due to the feeling of undercover space.

In summary i wouldn't hesitate to stay here again if the price was right.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taqueeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 12, 2013

Nice hotel. Over the years I've stayed at this property a number of times, most recently January this year. Rooms nice, well appointed and clean with comfortable beds that ensure a good night's sleep. The pool just outside the door is an asset, providing its' summer of course.
The Chinese Restaurant which is just across the road looks a bit shabby from the outside but the food is great. Nearby to italian and Pizza and a 10 minute walk into centre of town.
I try and book when rooms are on special, check out wotif etc, otherwise this hotel can be a bit pricey.
Staff very friendly and extremely helpful.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DuncanMac52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden, Australia
Level 5 Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 3, 2013

We stayed two nights in June in a King Executive Suite. Whilst a tad more expensive, the room is brand new, lovely presentation, big bathroom with bath and jets. Very comfy king bed and outside balcony. The room had great Black out curtains which is a real bonus if you are wanting to sleep in.

The bath was lovely and deep, and the jets were fantastic - very relaxing. Bathroom has a separate shower and toilet. Only strange thing was that there is only glass between the bath and the bedroom, so could be an issue if not with the 'loved one'....

We had breakfast included which was quiet good. A variety of fresh fruits (really nice) cereals, and a selection of hot breaky to order. We also had dinner one night in the restaurant and it was very nice.. great steak and good wine selection.

Signage in the carpark to the rear lift could be better. That was compensated when after checking out, we found a note on our windscreen that they had washed it, complimentary.. a lovely surprise !

Whilst the Executive king was a tad more expensive, they are much newer rooms than the basic and have a lot more 'ambiance' if that is what you are after.
Very Good Hotel/service for a Country town - Thanks

Room Tip: Go the Executive King and not the standard if within the budget
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gilliganandskip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
217 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed May 27, 2013

Secure undercover parking in basement with quick and easy access to rooms. No hassle check in. Free WiFi. Mini-bar well stocked good variety. Room reasonable - Queen room is a little cramped and the bathroom is not quite up to scratch. Some mold on tiles and shower glass. Bed comfortable and linen clean. TV pointless only has a few boring channels. Restaurant called the Attrium is attached to hotel and is very good. Some of the best steak I have had in a long time. Reasonably priced. I would stay there again

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AubreyP695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Wangaratta Gateway

Property: Quality Hotel Wangaratta Gateway
Address: 29-37 Ryley St, Wangaratta, Victoria 3677, Australia
Phone Number:
Location: Australia > Victoria > Wangaratta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Wangaratta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Wangaratta Gateway 4.5*
Number of rooms: 76
Official Description (provided by the hotel):
Quality Hotel Wangaratta Gateway is a place our guests describe as 'their home away from home, where the experience is exceptional, the staff deliver above and beyond and the stay memorable'. Located in Victoria's High Country our AAA rated 4.5 star hotel offers 77 suites and apartments, Atrium restaurant - crowned the 2014 TAA Regional Hotel Restaurant of the Year, state of the art conference and event facilities, heated pool, spa, sauna and gym. Stay, dine, meet, celebrate and explore this very special part of Victoria. We look forward to welcoming you to our award winning hotel... ... more   less 
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Also Known As:
Quality Inn Wangaratta

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