The room was nice and the female manager was lovely.
However the experience was completely spoiled when I went to finalise the bill with the male manager and got into a legitimate disagreement about the total.
During the verbal exchange the manager quickly became aggressive and motioned to physically strike me from behind the counter as well as being verbally aggressive, completely dismissive of my side of the story. He then quickly charged my credit card with the incorrect total without my consent as he already had my credit card details, I was not present at the time as my partner and I left the reception area to allow the hot head manager to cool down.
Needless to say I will not be back here and will be encouraging others to choose from the many other establishments within close proximity to this place.
Some people should choose their vocation more wisely.
- Official Description (provided by the hotel):
- Hermitage Motor Inn, Wangaratta.* Well appointed accommodation.* Central, Quiet, "off the main street" location.* Cleaniness that our many repeat guests rave about!* Most importantly, AFFORDABLE. What else could you want for, we are the perfect location when travelling the North East of Victoria. The Hermitage is located in the beautiful historic prescient of Wangaratta, central to the Milawa, King Valley and Rutherglen wine and Gourmet regions and just over an hours drive from the Alpine Regions. While in Wangaratta stroll to the many restaurants and cafes, or take in a performance at the renown Wangaratta Performing Arts Centre located just minutes away. We pride ourselves in offering quiet, modern well appointed accommodation. Select from our range of accommodation styles: Executive Queen, Twin, Triple, and 2 bedroom Family rooms, we also offer two spa suites for that extra special occasion. All our accommodations feature comfy Queen bedding, Dining & well lit Desk area, Sofa, 32” LCD Televisions, individually controlled Split system to supply your Heating and Cooling and many other little features to make your stay a pleasure. For your convenience Wireless Internet is available in each room. When exploring the fantastic North East region of Victoria come stay in Wangaratta and experience our friendliness and superior level of service. We hope to see you soon…. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Agoda, Booking.com, Orbitz, Travelocity, TripOnline SA, Hotwire and HotelQuickly so you can book your Hermitage Motor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.