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“Top quality and service at a great price”

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Hermitage Motor Inn
Ranked #5 of 10 Hotels in Wangaratta
Certificate of Excellence
Baxter
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Top quality and service at a great price”
Reviewed January 11, 2013

Absolutely fantastic place to stay with very friendly and helpful service at a great price for this 4 star motel. Everything spotless and in top notch condition...could not find any faults. Room very spacious despite there being a queen bed, large single bed and 2 seater couch. Bathroom large with plenty of bench space.
From the initial enquiry phone call to our departure, Jenny could not have done anything more for us. She even offered to turn the air conditioner on an hour before our arrival on a 40 degree day.
Definitely will recommend this motel to our friends and we will return next time we are in the area.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank KAVlasveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermitageG, Owner at Hermitage Motor Inn, responded to this review, January 13, 2013
Thank you to everyone for taking the time to write reviews. Our aim is to provide clean, comfortable rooms and friendly, helpful service to all guests. We have been receiving some great feedback and it is fantastic to know that all the hard work is paying off.
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79 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Melbourne Australia
Level 6 Contributor
199 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed January 10, 2013

I have stayed at another motel in Wangaratta (higher rated) but for me this one was far superior. It was very large, modern, spacious and being off the highway, quiet. It was certainly possible to walk into town. The TV was modern, the couch comfy, the bed superb, even the toiletries were great quality. I would definitely return here again, there was nothing negative for me in staying here. It ticked all the boxes for me.

Room Tip: Probably away from the stairs would be good.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank optionalextras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012

The Receptionist was nice and friendly, the room was clean, there was lots of towels which is always a bonus the spa was nice , nice area . the only complaint would be the bed is toooo rock hard both hubby and I had restless night !! otherwise nice place . Oh and the clock radio in need of up grade .. not working no station ..... no music !!!!! and no alarm . Lovely room will be coming back again

Room Tip: we stayed on the top floor had the spa room lovely views.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank nana45melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermitageG, Owner at Hermitage Motor Inn, responded to this review, November 9, 2012
Thank you for all your positive comments and we have noted your concerns regarding the clock radio - definitely on our replacement schedule!

As for the bed comfort, this is such a personal choice and it is impossible to meet every guests requirements. Since purchasing the beds, in June, yours is the first negative feedback that we have received. Many of our long standing guests have commented on the new beds and their great nights sleep ... we are sorry that yours was not so good.

We do hope to see you again in the future.

Kindest regards ... Jenny & Graeme Bannam
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Newcastle, Australia
Level 5 Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 29, 2012

From the moment I stepped into reception to enquire about accommodation availability (impromptu stop on a road trip), the first obvious factor was cleanliness. The gentleman (whom I assume was the owner) was lovely and very welcoming. As anticipated, the room was lovely and and clean, semi-modern and well presented. The beds/bedding all great/very comfortable. I am assuming the star rating on this establishment is a little lower as the overall facilities are basic Itennis restaurants, tennis courts, spas and the like (breakfast service is available and there is a lovely little pool), but if you are not requiring "extras", as far as the quality of the actual accommodation and cleanliness etc I definitely believe it ranks higher. A perfect (well priced) place for our stay!

  • Stayed September 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank jaybee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermitageG, Owner at Hermitage Motor Inn, responded to this review, October 1, 2012
Hello Jaybee88,

Thank you so much for taking the time to write a review ... guest feedback is so important to us!

Our key aim in this business is to provide a friendly, clean, comfortable and quiet accommodation option for guests and we are very pleased to hear that we seem to consistently meet our aims and our guests expectations.

Kindest regards ... Graeme and Jenny Bannam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 27, 2012

Walked into the Reception here without a booking. Manager was very helpful, polite and cheerful. Room was absolutely fine - all necessary amenities, in good and clean condition. Location was very good - just off the main drag, so a little quieter than other places nearby. Excellent value for money.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Fiona W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 1, 2012

We were greeted warmly by helpful staff. The room was good, the bathroom large and clean. No restaurant but only a short walk into twon where the Watermarc resturant is worth a visit.

Room Tip: No tips because I did not investigate other rooms. They all looked identical anyway.
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  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
Thank dunholme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2012

Pleasant accomodation in Wangaratta. Advertised as 2 bed apartment, more a room with a queen, with an extra room with 2 extra beds. Everything you need, clean, reasonable size, everything working, easy parking, however had to climb stairs to room. Nice and quiet. Good block out on windows, good nights sleep.

Would certainly recommend. Will return with the family.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatttTheRat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HermitageG, Owner at Hermitage Motor Inn, responded to this review, February 24, 2012
Hello Matt,
Many thanks for the review. So sorry that you were under the impression that you were staying in an apartment. We know just how different an apartment is from motel accommodation and we are extremely careful in how we advertise and describe this room. Sometimes it is difficult to describe a room in a few words ... basically what we are trying to convey is that our family accommodation has a separate bedroom for the kids or anyone else that you prefer not to share with. On a happier note, it is great to hear that you got such a good night’s sleep and we have noted your preference for a ground floor room for your next stay.
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Additional Information about Hermitage Motor Inn

Property: Hermitage Motor Inn
Address: Cnr. Mackay & Cusack Streets | entrance Mackay Street, Wangaratta, Victoria 3677, Australia
Location: Australia > Victoria > Wangaratta
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Wangaratta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hermitage Motor Inn 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Hermitage Motor Inn, Wangaratta.* Well appointed accommodation.* Central, Quiet, "off the main street" location.* Cleaniness that our many repeat guests rave about!* Most importantly, AFFORDABLE. What else could you want for, we are the perfect location when travelling the North East of Victoria. The Hermitage is located in the beautiful historic prescient of Wangaratta, central to the Milawa, King Valley and Rutherglen wine and Gourmet regions and just over an hours drive from the Alpine Regions. While in Wangaratta stroll to the many restaurants and cafes, or take in a performance at the renown Wangaratta Performing Arts Centre located just minutes away. We pride ourselves in offering quiet, modern well appointed accommodation. Select from our range of accommodation styles: Executive Queen, Twin, Triple, and 2 bedroom Family rooms, we also offer two spa suites for that extra special occasion. All our accommodations feature comfy Queen bedding, Dining & well lit Desk area, Sofa, 32” LCD Televisions, individually controlled Split system to supply your Heating and Cooling and many other little features to make your stay a pleasure. For your convenience Wireless Internet is available in each room. When exploring the fantastic North East region of Victoria come stay in Wangaratta and experience our friendliness and superior level of service. We hope to see you soon…. ... more   less 
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